Dan McLaughlin

324 posts

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Dan McLaughlin

Dan McLaughlin

@danwinegrower

Enology Farming Texas Wine Txwine Viticulture Wine Winemaking

Texas Hill Country Katılım Kasım 2016
323 Takip Edilen257 Takipçiler
Dan McLaughlin
Dan McLaughlin@danwinegrower·
@TMobileHelp I was told more than once by support that I have plenty of history showing I wasn't getting service and I wouldn't have to pay for service while they got me my refund so I could move back to AT&T. Now you send my bills for over $1k and threaten to send me to collections. Crooked.
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T-Mobile Help
T-Mobile Help@TMobileHelp·
@danwinegrower Hi Dan! I'm here for you and would be happy to take a look into this refund so we can help get you taken care of. Please send over a DM so I can grab your account details and help get you back to your Friday. ^JamieEnglish twitter.com/messages/compo…
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Mike Sievert
Mike Sievert@MikeSievert·
You know how tedious and time-consuming switching wireless providers can be? Does it seem like the carriers like it that way? WELL THE #UNCARRIER DOESN'T! And @TMobile is doing something about it. Introducing Network Pass and Easy Switch. 👊
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
@fairshake @TIME @fairshake You need to follow through and make sure @Tmobile does what they agree to on settlements. They delayed refunding me and didn't unlock my phones so they could rack up more monthly bills, which was almost equal to what they agreed to refund me.
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
@CurtisHoman @MikeSievert @TMobile I used @fairshake, and it worked well. They were able to get @TMobile to agree to refund me for all my phones so I could move back to AT&T. But @Tmobile delayed the refund long enough to rack up more monthly bills that they now say I owe, and they won't take my calls until I pay
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Curtis Homan
Curtis Homan@CurtisHoman·
@danwinegrower @MikeSievert @TMobile Can you DM me? Having an issue with TMobile sending me to collections for something from over 2 years ago. Would like to be put in touch with your attorney. Thanks!
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
@billcom Support can't fix the issues, the problem is systemic, and someone at the executive level needs to hear what I have to say so they stop spending $ in the wrong places.
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BILL
BILL@billcom·
@danwinegrower Hi, Dan. We hear your feedback and want to apologize for your experience. We are here to help. Please DM us your email address and a brief description of your concern we'll have someone from our support team reach out to you.
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BILL
BILL@billcom·
It’s official: We’ve rebranded. Want to understand why now? 🤔 Our Chief Marketing Officer, Sarah Acton, breaks it down. Learn more here: bit.ly/3Eyrzvb
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
@billcom I've been on chat support for less than an hour this morning trying to get sync issues fixed and I've got passed to three different people because your chat app keeps disconnecting us if I don't type something. I have to start over every time with the next person.
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
@billcom I want to talk directly to the CEO and CMO. I'm done complaining through your normal channels. I've been complaining about the sync issue for years and not a thing has changed. And its VERY frustrating to see you spending money on branding before fixing your application issues.
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
@billcom I spend more time dealing with sync issues than I do paying my bills. If you spent even 1/16th of what you did on the rebranding on just updating your sync error messages it would have a much bigger impact on your customer's success.
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
@billcom This is ridiculous. You guys have your priorities all wrong. Re-branding is not going to fix all your application problems. I've been using Bill.com for years now, and you still have the same buggy application that you had 5 years ago. Fix the application sync!
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
Next time you visit your favorite winery, and as they tell you how hard it is to grow and make great wine--take a look at their hands--and remember that a grower/winemakers hands speaks volumes. Its 3am and I'm done… instagram.com/p/CETiZnVpxg7/…
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
I was driving back to vineyard after taking the Viognier into the winery, and I passed this sign just as I do every day...but this time I stopped to take a picture, because I had just finished admiring the amazing… instagram.com/p/CCajwl7pemH/…
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
A very wise Mason County grower once told me "let me tell you the secret to making great wines...if you'll just stay focused on growing the highest quality fruit possible, you'll never need a winemaker.". I think… instagram.com/p/CCaY82JJzB8/…
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
Bluebonnets are poppin’ and the bees are buzzin’. They will all survive a late freeze, but we won’t. Maybe there’s not a late freeze this year?! Could we really be THAT lucky? 🙏🏻☀️🌱 ift.tt/2vcIRNa
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Dan McLaughlin
Dan McLaughlin@danwinegrower·
I never would have thought a lunchtime snack for #flynnandcleo could look so cute! I only wish I had a video of @chatopian and I wrestling him from both dogs...that would have been priceless footage! ift.tt/2PkujSC
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