Customer Helpdesk||Department

@ArnaudSudOuest Bonjour, Pour que nous puissions examiner votre dossier, merci de nous envoyer les informations suivantes par message privé : 🔹 Votre nom complet 🔹 Votre adresse e-mail 🔹 Votre numéro de téléphone ~ Sophie

@bookingcom bonjour Booking je n'arrive pas a faire avancer ma réclamation de remboursement pour un logement loué sur votre plateforme. Pouvez vous m'aider svp ?

@DownzeeD Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@bookingcom ... It's all a bit mad at the moment and you're prioritising - which is the right thing to do I'm due to travel next week via DXB. I can book a different flight to avoid DXB which will cost me an extra but I don't know if I can get a refund on the original ticket.

@CarolaCLCL Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@wizzair @wizzair Refund still not received for cancelled flights booked via Booking.com Sep 2025 (CRL→TIA W45132, TIA→CRL W45133). Bank details sent 4 Sep. EU 261/2004 obliges refund. Please pay immediately or ECC/authorities will be contacted.

@nwabeell Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@JoseRenatho Olá, Para prosseguirmos com a análise do seu caso, por favor envie-nos a seguinte informação por mensagem privada (DM): 🔹 O seu nome completo 🔹 O seu endereço de e-mail 🔹 O seu número de telefone ~ Sophie

@bookingcom Já entrei em contato com o suporte diversas vezes. O caso envolve reacomodação autorizada pela companhia aérea e estou sem bilhete ativo no sistema. Há protocolo aberto no Consumidor.gov e sigo aguardando emissão. Preciso apenas da confirmação do novo ticket.

@AzulAirlines @bookingcom Tô tentando resolver uma alteração de voo de mais de 24h. Já aceitei a nova opção, mas minha reserva sumiu do app da Azul e não recebi novo bilhete. Já tem reclamação aberta e ainda estou sem confirmação. Podem me ajudar?

@Ryan_Doneathy Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@bookingcom partner was stuck in a chat queue for four hours but the chat was ended on your side. Booked flights with you and is seeking refunds due to cancelled Qatar Airways flight. Please get in touch.

@Nizana Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@bookingcom You say you're available 24/7 so I contact the message department and I'm supposed to wait till 3 days before my flight before you'll entertain answering me? No, I'm sorry I need to handle something now!

@762Andy Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@james_m69 @bookingcom Yo had that at a campsite. Turned up settled in and went over to the bar for a pint or 2. “Sorry sir bars closed all week we have a school booking and the bar area is there canteen.. “ what the Fuck and you couldn’t tell us when booking 😡😡

No Wonder Hotels are shutting Down RANT Booked rural hotel 2 room me and a colleague £100 per room. first email we cant process sale through @bookingcom Pay upon arrival Ok with me Whattsapp today welcoming me for my stay tomorrow its Thursday then state No Kitchen ?Part 1

@PGLohan1 Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@Jonnystoker1 Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@bookingcom we have booked a "dog friendly" room in a hotel in Harrogate, and we aren't allowed to take the dog anywhere. We have been forced to sit in the corner out of the way. We are getting through to robots on the phone and we want a refund. Can you help?

@simeski1 Hi, To proceed with reviewing your case, kindly send us the following details through a private message (DM): 🔹 Your Full Name 🔹 Your Email Address 🔹 Your Phone Number Confirming these details will allow us to address your request. We appreciate your patience. ~ Sophie

@bookingcom Absolutely disgusted with @bookingcom. We booked and paid for an apartment 3 months in advance for my wife’s birthday. They cancelled on the morning of the booking as we were on the way there! Said they’d pay compensation but have now outright refused! Dishonourable!