DHL Canada Help

@SPLITSQUATZ Hello Valued customer, hope all is well. Accept our apologies for the inconvenience caused. Please share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

DHL is a fuckin joke. been trackin a package for 10 days. It hadn't moved for 5 days as of this mornin, now they have no information on it. Called DHL. They said I have 2 call a different DHL #. Called that DHL # and apparently everybody's in a meeting 🖕🏽@DHLCanadaHelp

@chwelosm36 Hello Mike Chwelos, hope all is well. Please accept my apologies for the delay experienced. Please share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

@DHLCanadaHelp been waiting for you to broker parts through customs for a week??? I have talked to an agent two times with no success or timeline. Very disappointed…

@NavjotS42698422 Hello Navjot Singh, Hope all is well. We’re really sorry to hear about your experience Please send us a direct message with your tracking number and delivery address so we can investigate and arrange the next steps as quickly as possible.

@PurolatorHelp Totally ridiculous and shit service from you guys who just stand and put note there rather delivering the product we are full time at home these companies service is way better than you @amazoncanada @FedExCanada @UPS_Canada @DHLCanadaHelp @canadaposthelps

@dailyplur1bus Hello valued customer, hope all is well. We understand how unexpected import fees can be frustrating. Duties and taxes are set by the destination country’s customs authority. Please visit the shared link where you can find more details here: mydhl.express.dhl/ca/en/help-and…

Got #pluribus merch being delivered by DHL and getting charged import fees you guys literally appeared on the show @DHLGlobal @DHLCanadaHelp

@CjMirza Hello CJ, Hope all is well. Please accept my apologies for the inconvenience caused. Please share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

@Ursu7344Lewis Hello Ursula Maxwell-Lewis, Please accept my apologies for the delay experienced.. Please share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

@DHLCanadaHelp Waiting for delivery in Surrey BC. Driver (from Richmond BC) drove right past my door ( saw him) yesterday with my delivery. Phoned! Useless! Redelivery due today. Now told it's tomorrow! 3 days rearranged to suit DHL! STILL A PROBLEM!!! #awfulservice

Good Morning Canada! We are back and ready to help, start tweeting!

@urangamx Hello Joel, Hope all is well. Please accept my apologies for the inconvenience experienced. To assist please share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

DHL we.care@dhl.com did not help. My package is still awaiting pick-up and has been since 10 days, this sucks and no one can let me know where my package is. No longer at pick-up point @DHLCanadaHelp @DHLGlobal @DHLexpress @DHLUS I NEED HELP!

@LilShizammy Hello LilShizämmÿ, Thank you for the positive feedback. We are glad you value our transparent duties and taxes, and that DHL stood out in your experience. Reliable and fair delivery matters to us, and we truly appreciate your trust in DHL.

@DHLGlobal @DHLUS @DHLCanadaHelp I swear DHL is one of the best companies out there for delivering stuff, and they actually don't rip you off on customs fees. Other companies will charge you $40 just to pay the $5 tax. Thank you DHL 🤙♥️

@gusherj Hello Gush Ta, Please accept my apologies for the inconvenience experienced. Share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

@DHLCanadaHelp You made sure to charge me $13 processing fee for $10 in duty and then proceeded to stop updating. Fucking complete dog shit.

@Serilumm Hello zachary, hope all is well and thank you for reaching out to DHL Express Canada. I would request you to visit our On Demand Delivery portal - ondemand.dhl.com/on-demand-deli…. Thank you.

@DHLCanadaHelp check dm

@PathosZero Hello valued customer, hope all is well. Please accept my apologies for the inconvenience experienced. I would request you to contact our customer service team at 1855-345-7447 and request to return the shipment back to the shipper. Thank you.

Hey @DHLCanadaHelp. I've already told you I'm not going to pay your over inflated brokerage duty fees and that you can return the package to the sender. Can you stop emailing and texting me every day asking me to pay it?

@jemapelleai Hello valued customer, hope all is well. Please accept my apologies for the inconvenience experienced. Please share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

@DHLCanadaHelp I received an email that my mail is ready to pick up at staples. I went there and they couldn’t find my package, it says shipment on hold. When i track from phone it says that package is ready to pickup. I only have til monday before it’s sent back to vietnam. Help

@NamitaNisal Hello Namita, Hope all is well. Please accept my apologies for the inconvenience experienced.Please share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

@annurban Hello Ann Urban, hope all is well. Please accept my apologies for the inconvenience experienced related to import duties, taxes and fees charged to you. I would request you to visit the shared link for additional information - mydhl.express.dhl/ca/en/help-and…. Thank you.

@DHLCanadaHelp DHL charged $40 +shipping on a tiny $40 item, then added a surprise $21 customs fee. Delivery required a surprise signature (not mentioned upfront) & is now over 5 days late despite repeated “coming tomorrow” updates. Expensive, misleading, unhelpful & completely unreliable.

@mukulkashyap382 Hello Valued customer, Please accept my apologies for the inconvenience experienced. Please share your 10 digit waybill number/tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

@DHLCanadaHelp is worst company to pick for shipment

@mayelozano Hello May Lo. I have reached out to our Brokerage team to contact and assist you with your shipment. Thank you.

@DHLCanadaHelp I’ve contacted your team three times and still haven’t received a solution. I’m still waiting to be contacted (which was supposed to happen yesterday 😒).

@DHLCanadaHelp Really, DHL? You made me download a form to list the contents, pay extra taxes on those items, and now you’re telling me you can’t deliver them and will just throw them away? They’re gifts!!!! Oh, and your phone keeps hanging up on me.

@Realsportsfan5 Hello Dre, hope all is well. Thank you for reaching out to DHL Express Canada. How may i assist you today?

@DHLCanadaHelp Surprised you guys haven’t got the GFL treatment yet

@AKRID45 Hello Rusty. Thank you for sharing the good news that the shipment was delivered to you. We truly apologize for the delay in the delivery of the shipment and will ensure to better our services moving forward.

@DHLCanadaHelp No need after to day waiting package finally arrived but y still don't understand why it was delayed for soon long the package was 4010208399

@AKRID45 Hello Rusty, hope all is well. Please accept my apologies for the inconvenience experienced. Please share your 10 digit tracking, complete name and address with postal code and the phone number on the file to complete the verification process. Thank You.

@mayelozano Hello May Lo. Please accept my apologies for the inconvenience experienced. The shipment is undergoing inspection with the local customs team. I would request you to connect with our Brokerage team at 18888990289 who will guide you for the release of the shipment. Thank you.

@DHLCanadaHelp same answer, you can’t even read and change your approach, but ready to charge huge amounts of money