
@FrontierCorp We are now past 96 hours without service. We’ve spent more than 12 hours on calls and chats, been told multiple times that a technician was coming, taken time off work for scheduled appointments, only to have Frontier cancel and reschedule them the day of the visit.
Your team continues to call this an “outage,” yet no outage appears on Frontier’s outage map, and our neighbors on both sides have fully functioning Frontier service. Meanwhile, two adults working from home and a student taking remote summer classes have been without reliable internet for four days. We’ve been told to use our phone hotspots…
After repeated broken commitments, conflicting information, and no clear restoration timeline, we are filing an @FCC complaint and requesting executive review of this case.
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