Frontier Internet

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Frontier Internet

Frontier Internet

@FrontierCorp

A Verizon Company - Building Gigabit America

Headquarters: Dallas, TX Katılım Mayıs 2009
2.6K Takip Edilen37.4K Takipçiler
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Frontier Internet
Frontier Internet@FrontierCorp·
Our next chapter is here: we are officially part of @Verizon! This move combines our lightning-fast fiber footprint with America’s best 5G network. That means customers get more choices and greater value than ever before. Read all the details here: bit.ly/3LAtllB
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Frontier Internet
Frontier Internet@FrontierCorp·
Thank you for reaching out to Frontier, a Verizon Company. I am happy to look into your request for you. Please reach out via private message by clicking the ‘message’ located on our main page. Or you can send me a direct message at x.com/frontiercorp. This will allow us to gather your information in private. -Brandy
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Chris Bayne
Chris Bayne@ChrisBayne6·
@FrontierCorp 3 nights in a row now. Internet goes down late at night. I work second shift this is my time to relax. Verizon was the first straw but now I am thinking this might be the one that breaks my back.
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Frontier Internet
Frontier Internet@FrontierCorp·
Meet the Wi-Fi upgrade your home will love! 📶 Upgrade to our Whole-Home Wi-Fi for just $10 a month and get up to two eero Wi-Fi devices that expand your coverage by up to 4,000 sq. ft. Enjoy faster speeds and fewer dead zones.🏡 fybr.to/3NNnGtn
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Frontier Internet
Frontier Internet@FrontierCorp·
@jntaylor99 Hi, Jenny. I'm here to help! If you can message us directly, we can gather additional details regarding your service issue to provide outage information, assist with troubleshooting, and more. -Eric twitter.com/messages/compo…
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Jenny Taylor
Jenny Taylor@jntaylor99·
@FrontierCorp why are you not communicating you have internet issues. Been waiting online chat for an agent for over an hour. No outage reported on ur site. Worst customer service company.
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🐕@BigDogEnergy2·
@FrontierCorp been without Internet all morning. App says no outages in area, but tons of reports of such on Ring and elsewhere. Chat support option is useless. And been on hold for an hour and a half waiting to speak to an actual person. Quite ridiculous. How can I work?!?!
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Frontier Internet
Frontier Internet@FrontierCorp·
@KLFLoridaa Hi, KLF. I'm here to help! Feel free to direct message us so that we can gather additional details about your service issue. We can provide outage information, assist with troubleshooting, and more. -Eric twitter.com/messages/compo…
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KLF
KLF@KLFLoridaa·
@AskFrontier my internet is down and there is no customer service available
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Mike Kerrigan
Mike Kerrigan@mkerrigan7·
@FrontierCorp is Internet down for most customers? I have no Internet at the house, and am unable to log into the website, in order to check or report the outage
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TheBoiRedd
TheBoiRedd@TheBoiRedd·
@FrontierCorp I paid my past due bill & upcoming bill I still don't have service been almost over 24hrs!?
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Dr. Colette M. Dowell
Dr. Colette M. Dowell@colette_dowell·
@FrontierCorp @dr I tried to set a password to get to my messages, but a wheel just keeps spinning and I can't get to my message to message you.
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Dr. Colette M. Dowell
Dr. Colette M. Dowell@colette_dowell·
@FrontierCorp Please DM me. My internet is off & on all day, my landline phone has major hum. I tried calling Frontier, but was put on hold for 25 minutes, then hung up on. My jacks have never been fixed either. I pay indoor insurance , this all gets me upset. Plz respond. TY😎
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Frontier Internet
Frontier Internet@FrontierCorp·
@TattedGiant Hey, Jim. It is unfortunate to hear that this has been your experience with the service. If you can message us directly, we can assist with troubleshooting, provide service outage information, and more. -Eric twitter.com/messages/compo…
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Big Jim
Big Jim@TattedGiant·
@FrontierCorp service is horrible. Crashes when kid downloads a game, goes offline frequently and then tell me we should have it resolved in 8 hours... never had this many problems with "slower speeds" providers.
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Frontier Internet
Frontier Internet@FrontierCorp·
It’s tournament time! 🏀 Watch every game with YouTube TV and Frontier Fiber as the best in college basketball battle it out. Follow your team to the championship from March 17 to April 6. 🏆 Get started today! fybr.to/414dI9W In select areas.
Frontier Internet tweet media
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Frontier Internet
Frontier Internet@FrontierCorp·
@yesmam47 Hi Helen, thank you for reaching out. I do apologize for any issues that you may be experiencing. I would be more than happy to take a look. Feel free to join via private message. Once done, we can proceed. Thank you. ~ Matthew twitter.com/messages/compo…
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Helen's daughter
Helen's daughter@yesmam47·
@FrontierCorp You have THE WORST service in the world!!!!!!!!!!! I hate Frontier... wish I never signed up with you!!!!!!
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Frontier Internet
Frontier Internet@FrontierCorp·
Nick Uhas, master of online science experiments, tested Frontier Fiber with Wi-Fi 7 and the results speak for themselves—your home deserves Frontier. Ltd. avails/areas. fybr.to/4cAPrNK
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Knick Fan
Knick Fan@Knickfan77·
@FrontierCorp saw your ad and thought I might sign up. Went to your site and the address lookup wound load. Tried another computer, nope tried my phone on another network, nope. Waited a day and tried again, nope. I can’t be the only one. You lost a new customer.
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Frontier Internet
Frontier Internet@FrontierCorp·
Let your wallet bloom this spring with Frontier! 🌸 💵 Refer a friend to Frontier Fiber by 3/31/26, and when they sign up online, you’ll both get $250. Not a Frontier customer? No problem—you can still refer and earn! Get started today! fybr.to/3Nuf0YI In select areas.
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Frontier Internet
Frontier Internet@FrontierCorp·
Hello Jayrodd Thank you for reaching out to Frontier, a Verizon Company. I am happy to look into your request for you. Please reach out via private message by clicking the ‘message’ located on our main page. Or you can send me a direct message at x.com/frontiercorp. This will allow us to gather your information in private. -Brandy
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JayRodd
JayRodd@JayRodski·
@FrontierCorp I got frontier and promise you my upload speeds go from 37 to 0.10 every 10 thru 20 mins shi is trash.
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Frontier Internet
Frontier Internet@FrontierCorp·
Protect your connection from interruptions with Unbreakable™ Wi-Fi. Add it today.
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Frontier Internet
Frontier Internet@FrontierCorp·
@DJTru Hi DJ! We have a "No Solicitations" list we use internally to blacklist certain addresses from our online or door-to-door communication. If you'd like us to add you to this list, feel free to send us a direct message. -Sean twitter.com/messages/compo…
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DJTru
DJTru@DJTru·
Can’t even go outside to get my mail & harassed by pushy solicitors from @FrontierCorp can’t believe you hire kids that just laughed at me because I wouldn’t switch my internet provider smh. 🖕🏽 Frontier… respect the NO SOLICITING SIGN
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Frontier Internet
Frontier Internet@FrontierCorp·
I do apologize for the experience you have been having. We have reached out to local management to expedite the issues. Rest assured, we are currently in the process of working on getting this issue resolved for you as soon as possible. If you do have any other questions or concerns, feel free to always reach out to the Frontier Social Media Team. We are available 24/7 and always happy to help. Thank you. ~ Matthew
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Nick
Nick@SilvertideJunky·
@AskFrontier @FrontierCorp @VerizonSupport @Verizon Day 10, Update 2: Tech supposedly “looking at things from the office” over 5 hours ago. And now we’ve wasted our WHOLE weekend waiting for a tech that never showed up! What in the world is going on?!
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Nick@SilvertideJunky

@AskFrontier @FrontierCorp Day 10 of no internet, and 6 days removed from the Frontier tech confirming it’s because of their own contractor cutting the line outside. No one ever showed up for the appointment scheduled for yesterday or provided an update to that effect. After reaching out to customer service AGAIN this morning, I’m told someone should be here between 9-3pm (after originally being lied to - see photo). If I didn’t reach out, who was going to tell me someone is supposedly coming today? Time to wait around AGAIN and see if someone actually shows up this time.

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Keşfet

@jntaylor99 @BigDogEnergy2 @KLFLoridaa @AskFrontier @mkerrigan7 @TheBoiRedd @MrsHallHMS @FrontierComm