Ellie Seaby

@British_Airways The outbound crew said they would report it and it was aisle chair assistance person at Heathrow who told me today and no crew available for me to raise it with once off the plane (as couldn’t get back on!).

@DrLECB We're sorry to hear about your recent experience, Ellie. Due to the varying temperatures within the hold of the aircraft, when ascending and descending from altitude, items stored here can sometimes become wet. Did you mention this to a member of staff on arrival? Cody

@British_Airways on both my outward and inbound flights this week my wheelchair was soaked - both back and front cushions. When it’s freezing whether and I get freezing as a result, it’s really not acceptable.

@TfL another access disaster. I used TfL go to plan my accessible journey from Paddington to Watford junc. It told me to change at Queen’s Park. Get off at Queen’s Park, ring assistance and told they have no ramps as if this isn’t fault. Also no staff on Bakerloo at Paddington.

@TfL @MayorofLondon I have a valid disabled freedom pass until 2028. It’s faulty - a new one is being made. I was advised by freedom pass team to show my faulty pass, which has my photo and expiration date. Several times I’ve been accused of “abusing my pass”. Where do I stand?

@UberUKI_Support why is my uber order cold for the second day in a row? I let it slide last night but it’s the second time your driver couldn’t find my location despite clear instructions.

@Uber_Support I was charged twice for a journey. I was charged by uber for the black cab journey AND was told to tap on the machine. This means I was charged twice right?

@TfL should my black cab driver start the meter before they have helped deploy the ramp and help me and my wheelchair into the cab?

@TfL I was accused of abusing my disabled freedom pass at Paddington underground station this morning. I was told I cannot use it before 9.30am. The person humiliated me and then followed me to Costa to “prove” he was right, which was intimidating.

@HGLeitch So jealous! Where is this? They’re one of my favourite bands!

Counting Crows. Mainly old people. Like me I guess 🤦🏼‍♂️😂

@Uber_Support one of your uber drivers was verbally threatening to me after he refused to move when parked over a dropped kerb with double dash markings. I complained through the app but my request was ignored because it was not related to a given trip. Help me with this pls.

@UberUKI_Support You didn’t help.

@DrLECB Hi Ellie, happy to help. Please elaborate on your concern and provide some additional details about your issue in DM so that we can assist you accordingly.

@UberUKI_Support I am absolutely furious. 2 Uber eats orders in a row have had errors and when I complained I was denied a refund as if I am “making it up” despite obvious proof. I want a refund and an apology.

@Strangeainge @ubereats_uk Complain to trading standards and cancel the charge with your bank. Uber eats will not help you.

@ubereats_uk With the same message you sent this morning, providing a phone number that no longer takes voice calls.

@McDonaldsUK delivered the wrong order and despite us handing the food back to the driver are refusing to give us a refund. #chargeback coming but shouldn’t need to.

@UberUKI_Support @exclusivenova_ Contest this with the bank. They are in breech of UK consumer law. Did the same to me and refused to refund despite clear evidence. Complain to trading standards.

@exclusivenova_ Hi Nova, we've responded to your DM.

I'm sick of @ubereats_uk @Uber_Support because how are they refusing to refund me because I've made several complaints In the past. Like i was literally given the wrong item and they are saying I'm not eligible for a refund? Make it make sense.

@exclusivenova_ @ubereats_uk @Uber_Support They did the same to me. Complain and contest your charge with the bank. They are breaking consumer law.

Finish a set of nights and look forward to Bridget Jones… but @Everymancinema disappoints. You think if you book a wheelchair space, they’d call you to inform you.

And this is the store on regents street.

@TommyHilfiger please can you stop using the lift as a storage. These are taken 3 months apart…. Same issue.

Thank you for sharing!

@portsmouthuni Particular thanks to the expertise of @C_Bourgeois_ENS @JCourchet @ennis_genomics and the Guille lab in Portsmouth. A further thanks to all the patients, families and clinicians involved.

This was a fantastic collaboration with colleagues from Lyon, @portsmouthuni and clinicians across the globe.

Very excited to publish my latest research paper in @Brainjournal: Monoallelic de novo variants in DDX17 cause a neurodevelopmental disorder academic.oup.com/brain/article/… @FoulkesFdn @unisouthampton @ProfDBaralle @C_Bourgeois_ENS