joce contreras

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joce contreras

joce contreras

@Dulce_mona

In the end, only three things matters: how much you loved, how gently you lived, and how gracefully you let go of things not meant for you. (Buddha)

Ireland Katılım Haziran 2010
271 Takip Edilen41 Takipçiler
joce contreras
joce contreras@Dulce_mona·
@AerLingus And after 42 days I received my mum’s suitcase. A huge thanks to all you and sorry for being rude in some tweets, we were just desperate but we understood that you were under a huge demand and were trying to do your best! There is still hope for everyone!
joce contreras tweet media
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joce contreras
joce contreras@Dulce_mona·
@AerLingus Hi there, could you tell the tracing team if they can call me please. It’s been 30 days waiting for my mum’s suitcase, and we know it’s in Dublin Terminal 1 , waiting to be sent to Terminal 2. DUBEI87532 Thanks
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joce contreras
joce contreras@Dulce_mona·
@AerLingus Well my mum was there today and she was told by Aerlingus personal that the Airport is a chaos but they were sure that the suitcase is in one of the room of Terminal 1 and it has to be sent back to terminal 2 to then be able to reunite with us.
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Aer Lingus
Aer Lingus@AerLingus·
@Dulce_mona Hi Joce, we're unable to confirm if the bag can be retrieved from Terminal 1. We'll check and get back to you as soon as possible?
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joce contreras
joce contreras@Dulce_mona·
@AerLingus Hey! My mum is in Terminal 2 now, she has checked the Suitcase’s room and she couldn’t find hers. One Aer Lingus agent said that the suitcase is in Terminal 1 and they don’t know when they are gonna have it to deliver… Please Help me with this!!
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Aer Lingus
Aer Lingus@AerLingus·
@Dulce_mona Hi Joce, can you send us your Mum's baggage file reference number? It should be made up of five letters and five numbers e.g. DUBEI12345?
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joce contreras
joce contreras@Dulce_mona·
@jdrodrigues @AerLingus @DublinAirport Have you got any update where your suitcase is? Because in my case, the Indian call Center told me that they had found mine in Dublin and by mistake it was sent back to Canada.. since then they don’t know now where it is.. this is a disgrace @Aerlingussteals
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joce contreras
joce contreras@Dulce_mona·
@AerLingus hey! Me again and again… it’s been 18days!!! 18 horrible days since my mum arrived to Ireland without her suitcase. Thank you for have ruined her dreamed holidays. Just can’t get why it’s taking so long! No updates, no call back from your tracing team. DUBEI87532
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joce contreras
joce contreras@Dulce_mona·
@AerLingus I’v been holding a call from more than 1 hour.. but on the website there is still one seat left
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joce contreras
joce contreras@Dulce_mona·
@AerLingus Hi! The flight from Munich to Dublin was cancelled just one hour ago, my mum is traveling back to Dublin with my sister and she was re booked for the 11/07???? but my sister for tomorrow!! They need to travel together. Please do something! Ref 266EZJ
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