Emma Hynds
220 posts


@LNER a member of your staff advised to get on their train after other cancellations. When on the train, you charged for a ticket. The only reason for getting on the train was because your staff permitted it; otherwise this would never have happened. Can you advise please
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@LloydsBank There's a 50 minute wait on that number and the cards are being used in Brixton. Can you assist?
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@EmmaJay1406 Hi, I'm Heather, sorry to see what happened to your friend, I hope they are ok. To cancel a card please call 0800 096 9779 to speak with the Lost & Stolen Team.
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@LloydsBank I need to cancel a card for a friend who was mugged. I can't login to the app to tell you this as I don't have a login
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Queued from 7:30am to get to the front at 11:30 and @TicketmasterUK suspend my account. Unbelievable. #ticketmaster #Oasis
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@ww_us for anyone considering signing up, I recommend you are aware that if a membership fails to cancel you will be charged anyway and then be told there’s no route of escalation
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@ww_us you’re currently causing serious mental health issues by refusing to refund £900 for a membership that should’ve been cancelled. In a cost of living crisis. With the context that the victim is suffering grief. How does that align with your wellbeing values?
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@AvantiWestCoast Ahh actually due to the strike action of other trains impacting me getting to Euston (only one train an hour) can I not get on an earlier train?
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@EmmaJay1406 Hi Emma, if you have an Advance ticket, you can grab the train directly before or directly after to complete your journey. - Miles
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@AvantiWestCoast my train to Piccadilly at 16:33 today is cancelled. Can I travel on any other train?
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@AvantiWestCoast Thanks Miles, am I able to book a seat please on the one before?
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@CBHelpTeam you’ve issued two vouchers now instead of refunds and haven’t responded to rectify. Can someone help.
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@NetflixUK Netflix accounts seemingly hacked en masse (compromising personal data of hundreds of people) and their customer service does nothing? No ‘unusual activity’ notifications built in to protect customers, nothing proactive anti fraud wise from what I can see.
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Damien Lewis trying to make the National Anthem sexy was not on my 2023 bingo card #SilverstoneGP #F1 #Damienlewis
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Who is reminding Jacques that all his BS is LITERALLY BEING RECORDED? #LoveIsland
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@AXS_UK hello I haven’t been paid from my account even though it’s been over 10 days since the event date that I sold tickets for - can you help please?
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@JustPark hello! We emailed numerous times about a refund required because the app sent us to the wrong parking space - we are yet to hear back or be issued the refund due to the error - when can we expect to hear?
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@UberUKsupport If you look at what your member of staff said - there’s apparently no further service you can provide?
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@EmmaJay1406 Hi Emma, happy to help. Please DM us the email address or mobile number linked to your account along with the order ID, so that we can assist you better.
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@ubereats_uk let £100 worth of fraudulent orders go through on my account and compromised my personal banking information. This was their response 😂

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