Emory Healthcare

@MartinMcFlyATL Hello Martin. We are very sorry to hear this. Our Office of Patient Relations is dedicated to addressing concerns about care and service. Please contact them directly at patient.relations@emoryhealthcare.org or visit emoryhealthcare.org/patient-relati….

@emoryhealthcare The Peachtree Immediate Care at Edgewood in Atlanta is awful with its scheduling of appointments. Twice I've waited over an hour and half! You appointments scheduled every 12 minutes. Horrific Customer Service. You should be ashamed of this

We partner with Peachtree Immediate Care providers and CVS MinuteClinic at select Atlanta locations for easy access to care. Know where to go to get the right care, at the right time. #EmorySafety #KnowWhereToGo fal.cn/3aSh1

@bierejason2 @OIGUSPS JB - Our medical records team can help you get access to the records that you need. You can learn more about them, get contact info and request electronic records at emoryhealthcare.org/patients-visit….

@OIGUSPS @emoryhealthcare Missing heart-repair letters. Delayed VA mail. Prescription mail appearing opened. Informed Delivery showing mail that does not arrive for weeks. I am a disabled veteran and this is the kind of failure that can directly affect someone’s health and privacy. I never received 2 Emory letters about my heart, and now even prescription mail is compromised. Investigate my route now. #USPS #MissingMail #MailDelay #PrescriptionMail #MedicalMail #VAMail #Veteran #DisabledVeteran #PatientPrivacy #PatientSafety #Accountability #Georgia

@BoundryLayer Hi @BoundryLayer, we are sorry to hear this. If you would like to speak to a member of our Patient Relations team, please email patient.relations@emoryhealthcare.org. Or, feel free to DM us more information so we can share with the right team.

@emoryhealthcare CLEARLY Emory Patient Billing has failed to properly update their records. Today I have received a SECOND letter. Your contract billing are incompetent. Moving this department to contract has been the worst mistake you have made in my 41 years as a patient.

@KathiPSmith1 Hello Kathi. We are very sorry to hear this. Our Office of Patient Relations is dedicated to addressing concerns about care and service. Please contact them directly at patient.relations@emoryhealthcare.org or visit emoryhealthcare.org/patient-relati….

@emoryhealthcare how long does it typically take to get results from a chest X-ray. It has been more than 48 hours and pneumonia is suspected for my 83 year old, wheel chair bound Dad. X-ray was taken at Montreal Dr.

@CarlosdelRio7 Thanks for the feedback. We're excited to continue serving our community.

Excited for the launch of our refreshed ⁦@emoryhealthcare⁩ brand. It nicely captures the energy and innovation that happens here every day.

@StateFarmArena We appreciate the support! Thanks for being part of our community.

Tonight, we were part of a citywide moment that transformed our city’s infrastructure into a coordinated signal of progress in health & pride in the place we live 💚 @EmoryHealthcare

@steveardis Hello Steve, we’re sorry to hear this. Our Billing Office is happy to help. Please contact them at emorypatientbilling@emoryhealthcare.org or visit emoryhealthcare.org/patients-visit…

@emoryhealthcare You have abstracted away the billing department and the provider of services so much that you aren't able to explain charges after 4+ months of inquiring. Took 14 days to get a reply through MyChart. Says it will take 5+ business days to get a reply to my reply.

@i_Nishan_ @CareCredit Our Billing Office would be happy to help. Please contact them at emorypatientbilling@emoryhealthcare.org or visit emoryhealthcare.org/patients-visit…

@emoryhealthcare Do @CareCredit card support for payment at your hospitals ? I see there is promotion in your website. But I’m facing issue using their card

@emoryhealthcare Hi team, could someone from your MyChart team help with making a payment? Thanks,

@thevegdoc We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at emoryhealthcare.org/patient-relati….

@yoc213 Hi Yaret, if you’re experiencing a medical emergency or crisis, please call 911 or seek treatment at your local emergency department. If you need help with scheduling an appointment, you can find contact information here: emoryhealthcare.org

@ATLHawks @emoryhealthcare hello, i have severe case of piriformis syndrome with sciatica. can yall please help me get healthy?

An @emoryhealthcare injury report for tonight’s game vs. Philadelphia: Nickeil Alexander-Walker (right lateral ankle sprain): Available N’Faly Dante (concussion protocol): Out Kristaps Porzingis (illness): Out Jacob Toppin (right shoulder surgery): Out Trae Young (right knee MCL sprain): Out

@SupaThick4U @GradyHealth @PiedmontHealth We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at emoryhealthcare.org/patient-relati….

Emergency Department wait times should be studied because no way that I should be waiting 6,7,8 + hours to be seen by a doctor and discharged. That’s why it’s called the emergency room. It’s not supposed to take that long. @GradyHealth @emoryhealthcare @PiedmontHealth

@i_Nishan_ @MyChartAI @i_Nishan_ We are sorry to hear this. Please send us a DM with more info, including your name and contact information, so a representative can reach out for assistance.

I’m entering correct records, yet this error persists. When I try to reach the billing team, they ask me to contact the MyChart team. When I try to reach the MyChart team, they ask me to connect with the billing team. Total failure! @MyChartAI @EmoryHospMed

@NanashiGodslyr @aboutKP Hello Kiritoishere. We are very sorry to hear this. Our Office of Patient Relations is dedicated to addressing concerns about care and service. Please contact them directly at patient.relations@emoryhealthcare.org or visit emoryhealthcare.org/patient-relati….

@emoryhealthcare I'm deeply unimpressed with people who liaise with you and work at St Joseph. This also goes for you @aboutKP with your liasions at ESJH

@Darnell Hi Darnell, please reach out to our Patient Relations team! emoryhealthcare.org/patients-visit…

@emoryhealthcare Someone keeps sending me another patient’s billing information, which could violate HIPPA regulations. Who do I contact to fix this‽

@Nortnic81 Hi @Nortnic81, we are sorry to hear this. If you would like to speak to a member of our Patient Relations team, please call 404-686-7593 or email patient.relations@emoryhealthcare.org. Or, feel free to DM us more information so we can share with the right team.

@emoryhealthcare GET SOMEONE OVER TO THIS ER WHO CAN BETTER SUPPORT YOUR DRS OR GET EVERYONE ON THE SAME PAGE!!!!! I’m in pain there are no beds AND I HAVE INSURANCE SO WHATS THE PROBLEM!!!!!!

@algrendh We're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at emoryhealthcare.org/patient-relati….

@emoryhealthcare there must also be a shortage of pain meds as well else why would you give my friends 95 year old grandmother aspirin for fractured bones? or maybe the GREAT Emory a just sadistic?

Cancer drug shortages happen. But Winship's pharmacists track and anticipate them. This lets them order medications in advance to avoid any interruptions in patients' treatment. ➡️Learn more about Winship's process: brnw.ch/21wGqxq

@rachelp423 Rachel, we're sorry to hear this and want you to know that our Office of Patient Relations is available to assist you with sharing your concern. You can learn more about this team and contact them at emoryhealthcare.org/patient-relati….

@emoryhealthcare Interesting, because this is still what you’re serving to a patient hospitalized for pancreatitis and trying to reduce inflammation in their body.

The New Year is a time to recommit to a healthy lifestyle. The Food & Nutrition team at #EmoryUniversityHospital is launching a healthful plant-based menu pilot on January 22. Learn more. brnw.ch/21wG2IE

@65tellys Hi Estrella, we are sorry to hear this. If you would like to speak to a member of our Patient Relations team, please call 404-501-1000 or email patient.relations@emoryhealthcare.org. Or, please DM us more information so we can share with the right team. twitter.com/messages/compo…

@youaredumb59 We're sorry to hear this. If you would like to speak to a member of our Patient Relations team, please email patient.relations@emoryhealthcare.org. Or, feel free to DM us more information so we can share with the right team. twitter.com/messages/compo…

@emoryhealthcare Your sleep clinic staff called me and left a voicemail asking to change my appointment time and left a number to call back. I called back that number and the lady said she had no idea they wanted to change my appointment and had no ability to change it. WTF?