Customer Helpline Team

@OatesCraig Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you

Your daughter is getting married and she orders @SHEIN_Official custom items well in advance. Then came @EvriDeliveryCom ! Order landed 7th Feb and chasing since. Today we hear "not our problem - can't find it - contact @SHEIN_Official . Flying next week Ruined her day

@Digga_G @nextofficial @EvriDeliveryCom Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you.

@nextofficial why do you keep using @EvriDeliveryCom ? Shocking service! Paid for express delivery on Friday for a valentines present….Parcel was delayed till Saturday and hasn’t changed status or been delivered over 3 days later Used to order regular from next but not anymore

@Joshmaless Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you.

@EvriDeliveryCom I literally have sent like 3-4 emails asking what’s going on with my order as you’ve got it just not wanting to work and deliver it. I’ve made a complaint and stated that in the last 2 emails but you just do jack and not reply, give me what I ordered.

@eaonp Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you.

@EvriDeliveryCom just had the fifth email in about 2 weeks you are collecting my returns parcel ‘today’ but nobody ever comes.

@SicMundus86 Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you.

@EvriDeliveryCom once again one of your incompetent delivery drivers failed. Didn't ring my door, placed the item against a wall outside my building to take a photo, and guess what? It was gone by the time i got the notification. Seems very suspicious! This is common practice now

@Musicgeeksoph Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you.

Yes, you've guessed it...another postal failure @evri .

@RickPoppa4 Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you.

@karenwa25048088 @AmazonUK Ive found out today, Evri delivered a parcel and left it outside my flat rather than in the communal hallway as requested. Its been stolen 😔. @evri not impressed at all.

Hey @AmazonUK, how about telling your delivery drivers to actually ring the door bell or knock, instead of just leaving the package unattended 🤨

@janthealgaeman Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you.

@EvriDeliveryCom another poor delivery. Just thrown over the gate. Is this an acceptable way to deliver packages??

@hnzktwpqss Hello ,We sincerely apologise for the inconvenience caused.Kindly follow back for assistance Thank you.

@EvriDeliveryCom worse service ever!!!! Waited an over a week for my parcel and you can’t even talk to a human to resolve it!!! I’ve requested a call back about 4 times and keep getting generic replies…… where is my parcel!!