Ez

@evrisupportline just received a message that U tried to deliver and I was out, now want me pay £2.45 to redeliver? I've been home with Ring doorbell U never came. Is this some sort of scam from you?

@UPS how do I find out further information on a del that U delivered to a drop off location for Zara and when customer, me, goes to collect the shop says they don't have it but ur confirmation email states date & time. I have reached out to Zara awaiting response.

@ZARA yesterday I DMd you about a online order delivered by UPS on Tues to chosen drop off location, shop says they don't have it UPS shows delivered, pls respond to this query on what happens next, shop unhelpful?

@mav_mx23 @ZARA_Care Thank you for tagging me in your video. I have opened a case with an organisation in London who provide legal advice in the situation I'm dealing with, your video will be supportive.

@ZARA_Care @EzAlley @ZARA_Care Envían sus productos en pésimas condiciones, Arrugad, Manchado, Sin etiqueta !!!! Solicito una devolución, compré un artículo nuevo no en estas condiciones!!

@ZARA_Care Fuming, returned an item which was too big, the tag came off, but I enclosed it in the box, showed it to the manager who checked the item before I manually processed the return. Zara sent me an email saying they're not refunding not in perfect condition NOT BEEN WORN.

@ZARA please confirm your UK Head Office address?

@ZARA_Care @leclercstan16 I have responded to your DM.

@leclercstan16 Hello, please note we have replied to your private message. Thank you.

@ZARA A note to all Zara customers, DO NOT USE THE SELF SERVICE RETURN, you have NO protection, always return through a customer assistant once she accepts item you'll be refunded, doing it yourself is a gamble with your word against theirs, God knows how it's received.

As ZARA are refusing to respond to my query on their customer service platforms, will raise my complaint through Citizens Advice Bureau. So shocked by their unprofessional behaviour, been a customer for over 20 years, would have never thought this was their level of service.

@ZARA I sent a query yesterday regarding an issue with a refund, DM your customer svcs and have yet to receive a response. Is this the level of service I'm to expect having shopped with you for over 20 years? Wow

@ZARA returned item in store using self service returns. Before processing showed manager that the price tag came off, & was enclosing it in box. She checked the item & inside tags said fine I returned. Received email refusing refund why? Returned at my local branch. Need answer

@ZARA how can you refuse to refund an item that was checked by a manager in store before being processed through your self service. I will never use that service again and want my refund. Tag came off item and was included in the return. Bloody Fuming!

@sheamourr Wishing the exact same for you too😊

Sorry to disturb your scrolling. We don’t know each other, but I pray that you get to live the life you prayed for and that all things work out for your benefit.

Companies need to let customers know who their preferred couriers are? if EVRI we can then cancel our orders. WORST UK COURIER COMPANY EVER!!

@hm I'm trying to address an issue on an order I placed and you sent something completely different. I now have to re-order the item again but don't feel I should have to pay the delivery charge. Who can I reach out to on this? Nothing on your page to address this with.

@Wowcher_Support Order#48088011, jordlacey@hotmail.com

@EzAlley Hi, Please DM us to confirm your order number and registered email address so we can look into this further.

@Wowcher_Support purchased a holiday through U, travel agent Prime Holidays is not responding to my emails to confirm booking. Ur Whatsapp cust. Svcs who I was directed to are useless. If they won't confirm booking, refund my money, paid 10 Sept, still chasing, feels like SCAM!

@Wowcher_Support I have DMd as requested but you're not responding to my questions. You've taken my money and have been giving me the runaround that I've had to come on here for assistance. I am not sharing ky personal information over these platforms. Please provide email.

@Wowcher_Support I have DMd you as you requested, and again like your other cust svcs team you're ignoring. If you're not wanting to assist, plz refund my money, been chasing for help since 10th Sept. This is crazy that I'm chasing for a service I paid for, who does this?

@Wowcher_supp @Wowcher_Support Ok, but I find it frustrating that I have to come here for help when there's customer svc emails & ur WhatsApp number provided and is being ignored.

@EzAlley @Wowcher_Support Hi, there! We appreciate you contacting. We’re sorry about the negative experience you had, and we are more than willing to help you with this. Kindly follow back and share your number via DM so we can assist you promptly.