Fidelity Online Connect

@wemabank @fidelitybankplc Release my money ooooo

@fidelitybankplc could you please refund my money? I used my mobile app to pay an electricity bill, I was debited after the failed transaction. Been waiting since for a refund, yet nothing. Work on your bank network, it’s been terrible the last days

@fidelitybankplc You are busy actively posting and clearly ignorimg your DM.. U have heard my money ransom for 2 good years. And now unah dey ignore dm ryt

@fidelitybankplc fidelity bank god will purnish you people for withholding my money for two weeks now

@fidelitybankplc Respond to your DM

@fidelitybankplc I’ve been trying to make transfer from my mobile app , it’s not bringing source account, please I need my money

Is anyone using @fidelitybankplc experiencing the same issues I'm facing? Debit, they won't give the airtime. Yesterday 21k to my other account, I've not seen it since This morning, 10,200, unsuccessful but I'm debited. Na to close this account, for real!

@fidelitybankplc Dear fidelity,the owner of this acc 6329112508, acc name Chinwikpe Destiny has been using this account to scam people.He hacks into peoples whatsap and start demanding for money from the person's contact.Please do something Asap

Subject: Complaint on Unauthorized Withdrawals and Concerns About System Security. I am deeply disappointed that Fidelity Bank allowed fraudsters to gain unauthorized access to customers’ bank accounts and successfully transfer their hard-earned money into beneficiary accounts using internet-enabled devices without customers’ consent. This situation clearly raises serious concerns about the effectiveness and reliability of the bank’s security and internal control systems. There is no way this vendor or platform involved in these transactions can easily be trusted when fraudulent activities continue to occur on customers’ accounts. It is unacceptable that criminals were able to break into customers’ accounts and carry out unauthorized withdrawals successfully, which suggests weaknesses in the bank’s fraud prevention and account protection systems. Furthermore, it is difficult to understand how Fidelity Bank can describe such a vendor as a trusted IG vendor while many customers continue to suffer from internet-related fraud and unauthorized debit transactions. Fraudsters in the online space are taking advantage of these loopholes to steal customers’ funds without consent, thereby damaging customers’ confidence and trust in the bank. I strongly urge Fidelity Bank to strengthen its cybersecurity measures, improve its transaction monitoring systems, and implement more reliable security controls capable of detecting and preventing unauthorized access and fraudulent withdrawals before customers suffer losses. Customers deserve better protection, accountability, and assurance that their funds are safe within the banking system. I expect Fidelity Bank to thoroughly investigate these incidents, identify all parties involved, and take immediate action to prevent any recurrence. #public @fidelity

@UBAGroup and @fidelitybankplc which one of you is holding my money? Check your individual dm please

@taiwoyedele @UNIONBANK_NG why is e-money transfer from @fidelitybankplc taking eternity to reflect in Union Bank account? In the past 2 days I observed that electronic transfers from Fidelity Bank to Union bank takes more than 6 hours to reflect. Pls, can you rectify this? @cenbank

@fidelitybankplc Check Una dm nah You lot don’t really care bout your customers

@fidelitybankplc Reply to my DM , been over 12 hours , yall still holding my money

@fidelitybankplc You check your DM, I have provided the information you asked.

@aa_idris911 Had a @fidelitybankplc account that i don't memorize my account number, i don't check balance, no ussd, nothing nothing just the account waiting to be funded 😭😭

@SportyBet @fidelitybankplc I have sent a DM

@NG_Changeofname @FBN_help @fcmb_help @ecobank_nigeria @gtbank_help @fidelitybankplc @UNIONBANK_NG @ZenithBank @StanbicIBTC @Sterling_Bankng @wemabank Please I just did an application for newspaper publication on change of name and I did not get any notification to my email after applying, I checked my spam folder and my inbox and I can’t get any confirmation message after the application

@fidelitybankplc Please ooo you people should tell fidelity bank to return my money. They give me back my money what is it nau, it's been 1month now you people refused giving me back my money for a transaction that didn't go through imagine

@wemabank Fix your network