Fizza Kachwala

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Fizza Kachwala

Fizza Kachwala

@FizzaMK

Mommy, Educator, Companion, Friend, Opinionated, Impulsive, Moody- many hats many versions and 100% genuine! she/her

mumbai Katılım Ekim 2011
346 Takip Edilen177 Takipçiler
Fizza Kachwala
Fizza Kachwala@FizzaMK·
Finally putting my past history with @MyntraSupport to rest! 😅 I love surprises and especially to have sent this in the one odd week when I am expecting NO deliveries from #Myntra 😂 It is thoughtful to have done this! Truly a #MyntraDelight 😄
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Amazon Help
Amazon Help@AmazonHelp·
@FizzaMK As you have already shared your details you should have received a response from our team. Please check the inbox/spam/junk folder of your registered e-mail ID for an e-mail with subject line ‘Your Amazon.in Social Media Inquiry’ and reply to the same for further assistance. You can also find it here : amzn.to/2nCyLLP -Hema
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Fizza Kachwala
Fizza Kachwala@FizzaMK·
@amazonIN an item has been picked up 2 weeks ago and the refund has not yet been initiated. Your in-app help centre does not allow me to raise a complaint. No option to call you guys either?! #harassment #prime @jagograhakjago help?
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Fizza Kachwala
Fizza Kachwala@FizzaMK·
@AmazonHelp Just for the record! Wrong product delivered, then picked up… almost 10 days ago! No update since!
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Amazon Help
Amazon Help@AmazonHelp·
@FizzaMK We get your disappointment. Kindly share your details with our team here: amzn.to/4q4Q87x, and we'll get back to you with an update within 6-12 hours via email. -Mannan
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Fizza Kachwala
Fizza Kachwala@FizzaMK·
@AmazonHelp Hi, I did DM. You sent me a link to a chatbot . It’s not doing much .
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Myntra Support
Myntra Support@MyntraSupport·
I value the importance of your query! Upon checking, the return is approved today, and the return ID is 100109483757. The product will be picked up within five days from the date the return was initiated. Once the product is picked up, it will reach our returns desk within 48 hours. After that, one day is required for the refund to be processed and for the amount to reflect in your source account. Furthermore, I have closed the complaint number IN25120818435597406759. If you still wish to receive a call from us, kindly let us know via DM. I appreciate your understanding. -AS
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Fizza Kachwala
Fizza Kachwala@FizzaMK·
@myntra @MyntraSupport harassment begins again. First- their delivery agent puts the return on hold and then they give no resolution for why it has not been picked up! The tag and the seal are both intact! Just pick up the damn parcel!!
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Myntra Support
Myntra Support@MyntraSupport·
@FizzaMK It was never our intention to make you feel this way, Fizza! Please be assured that we are looking into this. Our team will connect with you at the earliest to discuss this further. I request your patience until then. -WA
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Fizza Kachwala
Fizza Kachwala@FizzaMK·
@myntra @MyntraSupport I have been sent the wrong product and your help centre has no way for me to communicate this?! It was a pay on delivery and the agent has not marked the product as delivered! @jagograhakjago
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Myntra Support
Myntra Support@MyntraSupport·
I'm sorry to hear that, Fizza! Upon checking, I see that the refund of Rs.1264.00/- has been initiated today which should reflect in your source account within Instantly or 2 days (In case of delay). Meanwhile, please be assured I've highlighted your concern, and our team will contact you at the earliest to assist you with better precision. -HU
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Fizza Kachwala
Fizza Kachwala@FizzaMK·
@myntra @MyntraSupport still awaiting resolution for an exchange that had to be compulsory turned into a return because your team cannot provide a resolution! Taking this up with @jagograhakjago Your senior associate hung up on my call three times!
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Fizza Kachwala
Fizza Kachwala@FizzaMK·
Dear @myntra @MyntraSupport after successfully wasting my time chasing IVR machines and talking to “senior” executives, my exchange was again cancelled and I have finally decided to return the product! #disappointed @BandBajaateRaho ab pick up to kar lena please!
Fizza Kachwala@FizzaMK

@myntra @MyntraSupport your online help is baffling! An exchange was cancelled and I was not even updated. I would have lost my exchange window and now hv to chase you to respond to issue. I have initiated another exchange request. #waiting @BandBajaateRaho

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Fizza Kachwala
Fizza Kachwala@FizzaMK·
@myntra @MyntraSupport your online help is baffling! An exchange was cancelled and I was not even updated. I would have lost my exchange window and now hv to chase you to respond to issue. I have initiated another exchange request. #waiting @BandBajaateRaho
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Amazon Help
Amazon Help@AmazonHelp·
@FizzaMK Sometimes, the delivery agents accidentally scan the package as 'delivered', while it's still in transit. Please wait till 24 hours to be compeleted for the order to get deleivred to you. -Jyothi
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Fizza Kachwala
Fizza Kachwala@FizzaMK·
@AmazonHelp This is the most useless help you could provide. I know it is showing delivered but it hasn’t been. Yesterday I was patched through to the delivery partner who said they would deliver it and didn’t! @BandBajaateRaho @amazonIN
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Amazon Help
Amazon Help@AmazonHelp·
@FizzaMK We're sorry to hear you didn't receive your order, but tracking shows it was delivered. You may find the information here: amzn.to/3F5iJYv about 'Finding a Missing Package That Shows as Delivered'. Keep us posted for further queries. -Snigdha
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Keşfet

@MyntraSupport @AmazonHelp @amazonIN @jagograhakjago @amazon @myntra @elonmusk @BarackObama