Swiss Intl Air Lines

110.6K posts

Swiss Intl Air Lines banner
Swiss Intl Air Lines

Swiss Intl Air Lines

@FlySWISS

Official X account of the Airline of Switzerland #flyswiss

Zurich, Switzerland Katılım Şubat 2009
144 Takip Edilen296.7K Takipçiler
Catarina Gomes Espinha
Catarina Gomes Espinha@EspinhaGom67279·
@FlySWISS delayed my flight, I missed my connection to Delhi, and now @bookingcom calls it a "voluntary cancellation." SWISS confirmed the delay in writing. Your kiosk told me not to board. EU 261/2004 says refund me. Evidence attached.
English
1
0
1
7
Swiss Intl Air Lines
@rav_abyata Hi @rav_abyata, thank you for your message. We kindly request that you send us a private DM so we may assist you further with your inquiry. Kind regards, Dee.
English
0
0
0
18
Lata Ravle
Lata Ravle@rav_abyata·
@FlySWISS we're flying from LCY to Geneva next weekend with an hour halt in Zurich. My worry is that since it's the first time we're travelling after the EES system getting introduced and we might not be able to make it in time for the connection with next flight in 4 hours.
English
4
2
2
139
Swiss Intl Air Lines
@StoneA13578 Hello @StoneA13578, thank you for reaching out. We sincerely apologize for any inconvenience you have experienced. Could you please send us a private direct message so that we can assist you further? Kind regards, Dee.
English
1
0
1
29
Amanda Stone
Amanda Stone@StoneA13578·
@FlySWISS travel companions luggage is stuck in Miami getting to Zurich with no updates. Please help to get the baggage on flights today. Please advise.
English
1
0
1
13
Swiss Intl Air Lines
@larssilberbauer Hi Lars, We sincerely apologize for any inconvenience you may have experienced. Please send us a private message so we can provide you with the assistance you need. Kind regards, Emjay.
English
0
0
0
45
Lars Silberbauer
Lars Silberbauer@larssilberbauer·
@FlySWISS I’m gold with @StarAlliance, I had to pay for just getting a window seat 27A (toilets are at 31) on a flight that’s not even full and 2.5 hours late. 3 rows before the toilets. What’s wrong with you people? Greedy as fuck. There are plenty of empty seats? What a joke
English
5
1
3
402
Swiss Intl Air Lines
Everyone deserves a little happiness in their lives 💛 For International Day of Happiness, we asked our crew what’s on their happiness checklist✈️… now it’s your turn. What’s on yours? #flyswiss
English
3
4
32
2.3K
Swiss Intl Air Lines
@KandaJatin Hello! Thank you for sharing this with us, and we sincerely apologize for the inconvenience your sister experienced. Please submit your complaint via this form swiss.com/xx/en/customer… This helps our Customer Feedback Service to open a case and respond to you accordingly.
English
0
0
0
24
Jatin Kanda
Jatin Kanda@KandaJatin·
My sister flew with @FlySWISS airways on 16/09/22 from Delhi to Manchester LX 147 (DEL-ZRH)Which was delayed by 26 min due to which she couldn’t board the next delight from ZRH-MCR (LX390) She ended up@waiting for 10 hours at ZRH. No food vouchers,❌assistance& no compensation
English
5
0
2
0
Swiss Intl Air Lines
Looking up. ☝️ From below, aircraft remind us how small we really are. 🙇🛫 Do you ever stop and watch when a plane passes overhead? Share your pictures with #flyswiss for the chance to get featured. #repostsoftheweek #reposts
Swiss Intl Air Lines tweet mediaSwiss Intl Air Lines tweet mediaSwiss Intl Air Lines tweet mediaSwiss Intl Air Lines tweet media
English
5
7
66
2.3K
Swiss Intl Air Lines
@Enjik Hi, please send us a direct message and we will assist you accordingly. Kind regards, Flora.
English
0
0
0
22
.
.@Enjik·
@FlySWISS any chance to change my flight without calling the Senator hotline?
English
5
0
2
55
Swiss Intl Air Lines
Due to strong demand for travel between India and Europe, we’re pleased to expand our services at short notice. As of today until 24 March, an additional daily flight to Delhi will be available. Book your journey now: brnw.ch/21x0ROK #flyswiss
Swiss Intl Air Lines tweet media
English
5
9
35
3.3K
Swiss Intl Air Lines
@Shubham39041091 Hi Shubham, Due to security reasons, we kindly request that you remove your booking reference and ticket number from your public post and send us a direct message. Kind regards, Flora.
English
0
0
0
22
Pavel Klinov 🇪🇺
i must admit I'm pretty impressed how @FlySWISS handled the 5hrs delay of my flight from LAX to Zurich recently: a hotel + a new boarding pass were waiting on my phone when I landed in ZRH, no queues, no phone calls, and even the compensation later was quick & easy.
English
1
0
4
563
Swiss Intl Air Lines
@Jean_Bond1 Thank you very much for your kind feedback, Boreda. I have shared it with the Cabin Management team so they can pass it along to Benjamin. Wishing you a fantastic day! Best regards, Janick
English
2
0
0
470
Boreda
Boreda@Jean_Bond1·
LX2200 @FlySWISS 17.03.26 flight from GVA-RAK amazing service provided by Benjamin and crew provided an amazing flying experience. Keep up the good work! Thanks for the chocolates… this has set new standards for me!
English
1
0
1
546
Swiss Intl Air Lines
@Jean_Bond1 Thank you very much for your message! I have reached out to you via the other channel. Best regards, Janick.
English
0
0
0
19
Boreda
Boreda@Jean_Bond1·
@FlySWISS LX2200 flight from Geneva to Marrakesh today 17/03/26: what an incredible experience provided by maitre de cabine Benjamin and staff. The level of service was professional and clearly above what one can expect in business class. Great service and txs for the chocolate
English
2
0
1
52
Matthäus Krzykowski
Matthäus Krzykowski@matthausk·
4h with @lufthansa @FlySWISS @KLM support to rebook my Berlin trip - 3x changes, now includes a train. Broken payment systems & notifications. Then Lufthansa staff at SFO blame me for rebookings, calling this 20h journey “my choice.” Beyond frustrating.
English
15
1
7
1.3K
Paul
Paul@HKWrighty·
@FlySWISS how can I contact you? Your UK numbers don’t work. The live chat has gone silence. I can’t login to your website and I fly with you tomorrow. I just need to converse with a human
English
7
0
1
426
Swiss Intl Air Lines
We are responding to high demand for flights between India and Europe by expanding our service at short notice. From March 19 to 24, we will offer a second daily service to Delhi. Flights are available to book now: brnw.ch/21x0Owt
Swiss Intl Air Lines tweet media
English
5
10
35
4.8K