Gig Workers Union - Hyderabad

@ArunBee .... You can always ask the delivery person to leave order at the door and leave. (Payments can be comfortably made online). THANK YOU FOR YOUR ATTENTION TO THIS MATTER.

Hyderabad heat is brutal, nowadays, no doubt. But when a delivery partner turns up fully camouflaged like this, it becomes a security concern. Customers expect to see the face of the person who they’re opening the door to. I'm not paranoid but some customers might be Hi @bigbasket_com comfort of your delivery team matters, but so does the security of the customers. And for God's sake please don't ask me for details of my order to investigate. This kind of thing might be happening with many other delivery guys across India and it's NOT my individual problem.

@IrfanAli9970 @captain_0024401 @rapidobikeapp @RapidoCares @rapido Dear Irfan, could you please DM us the screenshots.

@captain_0024401 @rapidobikeapp @RapidoCares @Rapido I am a rapido captain & today I have activated Rs. 7.5/km post activation called on Rapido Captain Care for confirming about commission charges & confirmed by executive there will no charges still charges charged me.

@HiHyderabad @TelanganaCMO @TelanganaDGP @hydcitypolice @cyberabadpolice @MalkajgiriCop Absolutely! Earlier, Night shift - Food delivery partners used to get delivery orders almost throughout night, now they're returning back home around 1.30am, with mere earnings of Rs 450/- avg. Who cares!

🌆 Hyderabad Can’t Build A Nightlife Economy On 1 AM Deadlines 🕐 @TelanganaCMO @TelanganaDGP @hydcitypolice @cyberabadpolice @MalkajgiriCop theprint.in/opinion/hydera…

@VijayGopal_ .... No one can be forced to participate in any kind of strike/protest. It has to be voluntary. The actual issue is very complicated here, it's.... Drivers Vs Gig Platform(Company) Auto drivers Vs Bike Drivers Company Vs Govt. ... & Govt. dosent care.

Bloody useless associations They want laws, but they won't follow laws

Hello @rohitisb @SwiggyCares it's your responsibility now. We recommend suspension of all Non Veg food delivery across Ayodhya, UP, for the safety of our fellow delivery partners. @harshamjty @Uppolice @kunalkamra88

@iamharunkhan @Md_MajidHussain @TelanganaDGP @syedsulaiman92 @AkbarOwaisi_MIM @aimim_national @WasimAkramTyagi ... during the incident, If he was driving for any gig platform, kindly DM his contact details. Else, you may reach out to @amjedmbt for possible assistance.

Imran From Bahraich (UP) who works as a driver in Telangana, has been taken into police custody following a minor collision dispute. I request MLA @Md_MajidHussain to kindly intervene in the matter and assist affected Imran.

@mohitlaws I alone can lineup around 10,000 graduates working as food delivery riders in Hyd just to make ends meet. I know an engineer who never removes his full helmet. When asked why, he replied, “If my relatives find out what I do for a living,I will have no option but to end my life.”

@ipo_agarwal Around 30% of gig workers, especially food delivery riders, wear full face masks not for safety, but to avoid being recognized. Nearly 15- 20% hide their jobs from their own families, fearing embarrassment. This says more about our society than about them.

I remember a Zomato guy who became famous for his cute smile few years back. Now this Domino's Delivery boy has become very much popular on Social media in a way HERO Though intention of the girl who made this video was to mock his struggle & poverty but he gained sympathy & emerged to be NATIONAL HERO It's too easy to mock someone who is living his life with lots of struggle A boy being a 30 and not having a Job which is supposed to be respectful but still smiling with whatever fate brought to him One doesn't has right to do this type of verbal cruelty with anyone, If one can't help someone in adverse situation then just better to keep mouth shut

@amitkilhor Around 30% of gig workers, especially food delivery riders, wear full-face masks, not for safety, but to avoid being recognized. Nearly 15 - 20% hide their jobs from their own families, fearing embarrassment. This says more about our society than about them.

This breaks the heart. You don't know what life throws at you. You don't know what battles the next person is fighting. #amitkilhor #kilhor #life

@Deadlykalesh Hello @SwiggyCares, have some shame. You are bluntly lying here. You force delivery partners to deliver inside trains or face a cancellation penalty. We are saving this response to use as evidence next time you force delivery partners to deliver inside the train.

⚠️Anantapur, Andhra Pradesh: a Swiggy delivery guy fell while getting down from a moving train due to a 1–2 minute halt. Passenger was in 1st AC; train started before the handover was completed. He could have lost his life. 18464 (Prashanti Express) x.com/6ppri/status/2…

@SwiggyCares @Deadlykalesh ... Hello @SwiggyCares, have some shame. You are bluntly lying here. You force delivery partners to deliver inside trains or face a cancellation penalty. We are saving this response to use as evidence next time you force delivery partners to deliver in a train. @kunalkamra88

@Deadlykalesh Hi there, we’ve looked into the incident and are relieved to confirm that the delivery partner is safe, unharmed, and did not face any penalty from authorities. Safety is our absolute priority. Our protocols strictly prohibit boarding or (cont) srkl.in/l/6018BAb9Rm

@TheDeshBhakt @deepigoyal 38 days a year? Gig workers work every single day of the year. They switch between the platforms to survive, chasing better rates, timely payments, and basic respect that the system still fails to provide.

The most stunning revelation in the entire #Zomato - Gig Economy debate - came from @deepigoyal himself... when he clarified that 🚨"In 2025, the average delivery partner on Zomato worked 38 days in the year and 7 hours per working day, reflecting true gig style participation rather than fixed schedules" 🚨"Gig work is a reliable source of *secondary income* for delivery partners which is available to them all 365 days of the year. 🚨It is used as a flexible, *stop-gap earning option*, not a long-term lock-in. Flexibility isn't incidental to the gig model, it is the whole point" // Sure there is exploitation of cheap labour here (like in every industry where there is a abundance of cheap / unskilled labour)...the bigger question to ask is - 🚨What happened to using India's demographic dividend? 🚨What happened to creating crores of jobs every year with Make In India? 🚨Why are young workers willing to work for these platforms for a pittance? 🚨Why is the Govt celebrating 'jobs being created' in the Gig-Economy when even the biggest company is saying that this is a *secondary source of income / a stop-gap earning option at best* 🚨The last I remember - we didn't elect Goel as the Finance / Labour / or the Prime Minister of India - (who ideally should be answering these questions) Watch - youtu.be/KQK5JhMk7nE

Dear @zeptocares, we sincerely request decent compensation for the next of kin. We also humbly urge @VivekVenkatswam to ensure that fair and timely financial assistance reaches the grieving family. @Md_MajidHussain kindly do the needful as in your constituency. @kunalkamra88

Hyderabad alone is home to about 5 Lakh Gig workers. These two learned leaders, just like several other politicians debate everything under the sun except the issues of gig workers. Maybe gig workers aren’t ‘newsworthy’ enough. Ok. @kunalkamra88 @KTRBRS @revathitweets

@naukarshah @kunalkamra88 ... This is a valid, logical ask.

Platform companies claim gig workers are independent entrepreneurs and partners, not employees. If that's true, then a collective action by them shouldn't be called a 'strike'. It's a market response by independent business entities. At most, it's cartelization. Entrepreneurs jointly deciding not to offer services below a certain rate or under unsafe conditions, essentially coordinating on the output and pricing. But we have come to accept cartelization as a perfectly standard capitalist practice, isn't it? We experience it across multiple sectors. From OPEC controlling oil output to corporate price-fixing disguised as 'market coordination' in sectors as varied as cement, telecom, airlines and so on. Cartelization is a form of market failure. Agreed. But so is the current gig economy. A buyer's market where a few platforms exercise near-total control. This leads to unilateral price setting through opaque algorithms, controlled market access to sellers through ID activation/deactivation, transfer of all risks to the sellers and so on. Seller being the gig-worker who is selling their services. Now when worker-entrepreneurs attempt to correct this market failure through collective coordination to slightly make it a more seller's market, how can that suddenly become problematic? If we're fine with one kind of market failure (monopsony power by companies to control everything), we must be fine with the other kind as well (cartelization where worker-entrepreneurs coordinate supply). Both are market failures; both distort perfect competition. The only difference is whose interests they serve.

@TheClubJunto .... Summary of realistic counter arguments. 👇👇

Gig Workers’ Time Has Come 1. New Labour Codes 2025 have set the stage to unleash India’s potential. 2. Eternal’s CEO says Gig economy doesn’t need more regulation. He is taking you for a ride. 3. Look at the Asian Giants: Alibaba, Meituan, JD, and Grab FOLLOW THE NUMBERS: Investor Statements on Asian E-Commerce Websites – Upfront, Quantified, Legal Numbers GRAB (Rideshare, Food Delivery, Quick Commerce – market leader in 8 Southeast Asian countries; 800 cities) “>99% of our driver-partners meet or exceed the local hourly minimum wage (after deducting estimated operating expenses such as fuel costs).” MEITUAN (70% market share in food delivery in China; 20 times the size of Zomato’s revenues) “In 2024, there were 3.36 million couriers per month with active orders on the Meituan platform. The average monthly income of high-frequency couriers across China ranged from RMB 6,650 to RMB 9,344 in 2024.” (For reference: The highest minimum monthly wage in China as of 2026 is RMB 2,740 in the top-tier city of Shanghai; average cities have below RMB 2,000) ETERNAL (ZOMATO/BLINKIT) (Information Shared on their ESG Factsheet for Investors) “Delivery partners are value chain partners, and hence, they are not part of Eternal’s workforce.” That’s it. No numbers, no details – even though Eternal’s entire existence is based on delivery partners (delivery of groceries; delivery of food.) India’s New Labour Reforms: A Ground-Breaking Start After Decades of Neglect a. The existing Indian Labour Laws do not even recognize gig workers. These new economy workers simply don’t exist. So, they are not protected by the prevailing minimum wage law in India. b. That game is about to change. The New Labour Codes 2025 will include gig workers under the minimum wage law. c. What will be the new minimum wage levels, how the new laws will be actually implemented at state levels, and how far the employers will abide by these laws (or find ways to beat around them) – all that remains to be seen. Why Minimum Wage Laws Exist in Every Country: Distributional Effects a. When you impose a certain minimum wage level, Eternal will be forced to charge more to its customers (end-consumers) to maintain its profits. b. So, the consumers of pizza and burgers (about top 15 to 20% of India’s population) will pay a little more, or consume a little less. c. In exchange, millions of gig workers and their families will be able to consume a little more (because their wage has been increased.) d. Excessive Wealth Concentration: Even a rich person with $10 billion can only consume one pizza or wear one shirt at a time. And the excess wealth he will just hoard or put it in the stock market. But if a small portion of that wealth gets redistributed to the masses in exchange for fair wages, they will consume it and not hoard it. So, every boat in the economy gets lifted, rather than just a few large ships. That’s why minimum wage laws exist. (Note: This is a simplistic/imperfect explanation, just to drive home the point.) No Employer in the World Will Pay Fair Wages Without Government Regulation On March 10, 2025, the Financial Times wrote as follows: “China’s food delivery platforms are competing to roll out social security benefits (five types of insurance, housing funds, and schemes for training and upskilling) for bike riders and drivers. The developments come after Chinese leader Xi Jinping met business leaders from across the country’s private sector — including Meituan chief executive Wang Xing — urging them to “cultivate a deep sense of national responsibility.” (Check media reports: There is a race going on in China right now to upgrade the quality of life of gig workers.) ENDPIECE: Minimum Wage Law is India’s Best Chance for Now Eternal’s CEO said in one of his recent series of controversial tweets: “We provide insurance, fair, timely, and predictable wages.” In other words: “We provide insurance and wages.” Is he doing charity? Delivery riders earn those wages by the sweat of their brow. RAISE the minimum wage levels across the center and states to maximize the positive distributive effects for the economy. Let billionaires also earn their profits by the sweat of their brow. @arabicatrader

@TheClubJunto For those who doesn't know. Restaurants Pay about 35% commissions to food delivery apps on every order. This apart from delivery charges these apps collect from customers. To compensate this Restaurants have increased menu prices by 35% even for dine-in customers.

@Sydusm ..For those who doesn't know. Restaurants Pay about 35% commissions to food delivery apps on every order. This apart from delivery charges these apps collect from customers. To compensate this Restaurants have increased menu prices by 35% even for dine-in customers.

The gig workers' strike and the arrongant antipathic hogwash put forward by some entrepreneurs in response to it reminded me of a confession. Years ago, I watched a documentary 'Inequality for All' by Robert Reich (he was the economic advisor to US Presidents, it's a must-see video on Youtube). Among many other really shocking revelations, there was an interview of one of the most successful American businessmen. A couple of things he said have stuck in the head. He stated that he has made so much money that now he doesn't even know how much and where all it is invested. It's an insane amount, way way way beyond what anyone needs to live the most luxurious life only a few can imagine. Another thing he mentioned holds true across most entrepreneurs. He said that for years, he justified his insane growing wealth by telling himself and everyone how he is providing livelihoods to so many people that he employs, so it's all justified and almost nobel. But then came the truth. He said every entrepreneur knows this is bullshit. The wealth grows for sheer profit making and never with a view of giving more employment. The target is always money, never the number of new jobs. So if anyone mentions this reason as some altruistic endeavor, that person is just lying through his teeth. The recent justifications given by the promoter of Zomato and his pals who came to his rescue on social media had the same balderdash of providing jobs to so many almost 'undeserving' miscreants who would otherwise perish. Deepinder Goyal’s personal net worth grew from roughly ₹1,500–2,000 crore in 2020 to about ₹15,500 crore by 2025. But he can't give permanent employment to his delivery 'partners'. The whole concept of gig workers is rigged to benefit only the entrepreneurs. These workers make bare minimum, have to ride like maniacs because some miniscule incentives are attached to the number of deliveries made, and there's absolutely zero career growth of any kind. But Deepinders of the world make you believe they've done a huge favour by giving these unemployed Indians a job... at least a job so they can have a meal! His supporters will further chip in to tell you how such successful people are building the country. Bullscrap. They have just been profiteering without providing even the basics that humans deserve. Created a ruckus on the roads with zero monitoring of how riders ride. Home delivery of food is no earth-shattering new innovation. The model has been copied from the US, where companies like Door Dash were already doing it. It was a copy-paste job. The Indian density of population (market) took it to another level. Do watch the documentary if you can, it shatters the myth of these corporate demigods, the financial angels of the society who put millions behind their personal PR to build false perceptions for the commoners. The single-minded agenda is always more profit. It is never to make this world a better place. That would make little business sense, right?

@TGPWU .... Summary of realistic counter arguments. 👇👇

Platforms say partners “aren’t overworked” because avg work = 38 days/year. That only proves earnings are too low to rely on, not that protections aren’t needed. 2.3% working 250+ days still run cities daily—without PF, insurance, or income security. 1/2

@peeleraja .... Summary of realistic counter arguments. 👇👇

Deepinder Goyal may be an IITian but he is not an engineer by training. He studied math and computing in IIT Delhi and has an MSc. His recent meltdown shows why an engineering education is important to be a humane capitalist like NRN or Mukesh Ambani. IIT brand is useless unless you studied engineering.