GoDaddy Help

@TheCGerb @GoDaddy @Art_Domains Thanks for reaching out. We'd like to understand what's been going on with your account. Please send us a DM with your account details and we'll take a closer look. ^CG twitter.com/messages/compo…

GoDaddy has the worst support in human existence. They hire cheap labor offshore. The foreigners: blatantly lie to customers, do not listen at all, ignore customers, do not know what they are doing, will even do the opposite of what a customer requests, speak broken English & take 5+ minutes to respond to every single message. I DESPISE this team.

Happy World Art Day! .ART — more than a URL, a creative identity. Join the global creative community. Artwork by Medina Kasimova (medina.art), @Art_Domains official artist #WorldArtDay #dotART

@dave_fort We're not sure why your message didn't make it to us last week; we apologize for this delay. We wanted to check in to see if the refund issue was resolved. This seems odd, and we'd like to see if we can help. Please DM the invoice number of the non-refunded charge for review. ^T twitter.com/messages/compo…

Anyone considering a Microsoft 365 subscription - stay away from @GoDaddy. I already had a subscription with a few months to go. Talked me into a long-term subscription with a refund of around $100. But guess what? No refund after several months. Misleading and deceptive.

@MuraliSubr Hey! Well, that's definitely not something we want impacting your business communications. 👀 We want to make sure we get you to the right team to work through this quickly. Can you send us a DM with your customer number? We're on it! 💯 twitter.com/messages/compo…

@GoDaddy @GoDaddyHelp @MicrosoftHelps — Business emails from your servers are being blocked by Outlook (550 5.7.1 S3140). Microsoft confirmed your IP 182.50.132.195 is ineligible for mitigation. This is a shared IP failure impacting businesses. Urgent resolution or migration pl.

@GenomaGenetics Hi there. Feel free to send us a DM with the ART ticket number and your customer number for review. ^A twitter.com/messages/compo…

@GoDaddy @Art_Domains You are making us lose thousands of dollars a day by not letting us access our account to fix a problem with our website. Every day they tell us we'll have access within 24 hrs. It's been a week. We pay hundreds of dollars a month for their service. How are you still in business

@Sosyofikircom We understand this is important. A response has been sent to your case regarding ownership verification. For concerns about that determination, ICANN arbitration was shared as the appropriate path forward. We're unable to review account details here. ^CG

@GoDaddyHelp Today is Monday and 4 days have passed. I provided the official Google verification of my 14-year ownership in Case #01408769. Please tell the team to check the latest proof I sent via email. Every minute counts!

1️⃣ My domain sosyofikir.com, which I have owned and managed since February 16, 2012, has been hijacked. Despite being a 14-year customer, GoDaddy is failing to protect my professional reputation.

@crypto_guni The domain redemption fee is added when the domain has been placed in redemption status due to expiration or failed billing. We outline the expiration process and timeline here: godaddy.com/help/expired-r…. Feel free to send us a DM if you have any other questions. ^A twitter.com/messages/compo…

@GoDaddy what the hell is going on my domain expires and after 18 days 6000 fees is applied as redemption its pure scam should I need to file legal complaint

@IgniteInvest Sorry, we missed you, Meseret. To chat with support, make sure your browser is current and cookies enabled. Check you're on the US home page if you're not seeing the chat option. Go to the bottom, black area at godaddy.com, and select the US region. ^T

@GoDaddyHelp I need help enabling IMAP/third-party app access on my Titan email account. The Enable Titan on other apps option is missing from my webmail settings. I can't connect via IMAP to migrate my emails. Can you help? The live chat option is not working either

@Joe That's not the experience we want for a decade-long customer. Please DM us your customer number and any reference numbers from your previous contacts so we can look into what's happened with the refund. ^CG twitter.com/messages/compo…

@GoDaddy (@GoDaddyHelp) I have been a customer for at least a decade. I had a dispute over a payment in Jan 2025 that was taken, and was informed I will get a refund (about $250). I have since chased 4 times, hrs on chat,each time told I’ll get an email in 24hrs. Still waiting..

@subham11 Hi Satyam, we can see both cases and your team is actively working on 01447512. We have eyes on this and will continue working toward a resolution through your open cases. ^CG

@GoDaddyHelp, again, one more ticket has been received, Case #01447512. What should I do with these tickets? Are you people are even capable enough to execute these email migration cases!

@AlysonHChadwick Hi Alyson. Feel free to send us a DM with your customer number and order number for review. ^A twitter.com/messages/compo…

Dear @GoDaddyHelp: Normally I love you but you are working my last nerve. Bought a hosting plan to use WordPress and it is not in my account and after 45 minutes on hold, I gave up.

@nyxnzi Hey, there! We're on it. 👊 Can you shoot us your domain and customer number via DM so we can take a closer look?" twitter.com/messages/compo…

@Office @Microsoft @Outlook @BillGates @atomHQ @GoDaddy @GoDaddyHelp How can I buy a domain and not be able to set up for 8 weeks calling over 30 times and sending numerous emails to all of you and keep getting bounced around where no one will sort this sh*t out. I cba.

@kilgallontom1 Hi Tom, we understand this has been ongoing and appreciate your patience. We can see your case is still actively being reviewed. Please check your DMs so we can continue from there. ^CG

@GoDaddy it’s now been 4 days since you deleted my online store when renewed my contract. Your incompetence has led to me losing sales and without any proper update on the progress of your ‘investigation’. Absolutely shocking treatment for a loyal client.

@tony_nfa Thanks for the details. NordVPN IPs can sometimes be flagged by our security systems. Try temporarily disabling the VPN, then access your account, and contact our Support team at godaddy.com/help/contact-us if the issue persists. ^CG

@GoDaddyHelp @godaddy is blocking currently @NordVPN access

WORLDWIDE CRACKDOWN ON VPNs BEGINS 🇪🇺 EU Executive Vice President Henna Virkkunen is pushing limits on VPN use, warning new age and ID systems must not be bypassed. Utah becomes the first 🇺🇸 US state to target VPNs under age verification laws starting May 6, 2026. Websites can be held liable even if users mask location, forcing a choice: block VPNs entirely or require ID checks from everyone. The Electronic Frontier Foundation calls it a “liability trap” that could push global platforms toward mass identity verification. Momentum is building globally. 🇬🇧 UK and 🇫🇷 French officials are now signaling VPN restrictions may be next. EU-wide age verification is set to roll out across all 27 member states by the end of 2026. x.com/f_philippot/st…

@tony_nfa Hey! GoDaddy doesn't intentionally block VPN users. If you're having trouble accessing your account, try connecting without the VPN and reaching out to our Support team at godaddy.com/help/contact-us if the issue persists. ^CG

@hilvara_cw @BitcoinNewsCom @GoDaddy Reddit is the worst. Good mention

@Nathanticehurst Hi there, Nathan. You're welcome to send us a DM with further details including your customer number and the site/email in question. We can certainly review. ^GCH twitter.com/messages/compo…

Well my first tweet and it's a complaint. I wake up with no website and no email. @123reg @GoDaddy I Paid 5 years upfront and my account on 31/3/26 . No phone lines as it's the weekend, no live chat as they removed my account, no email as it bounces back. Urgent resolution needed

@kilgallontom1 We're sorry to hear your website was deleted, Tom. We would like to take a closer look at the situation, can you please DM us your customer number and more details? ^L twitter.com/messages/compo…

@GoDaddy on 30/4 I renewed my website and e-commerce sight plus domain name. You have deleted my online store and I have had no update on restoring it since you deleted it on that day even after 4 hours on the phone to you. Absolutely shocking service.

@rakeshdss Hi Rakesh, We're sorry to hear about the longer than usual wait time. Were you able to connect with a representative? If you still need assistance feel free to DM us more details about your issue along with your customer number, and we'll take a look. ^L twitter.com/messages/compo…

@GoDaddy @GoDaddyHelp looking for help from 30 min but put on hold since long.. This call is still running its Radio silence on other side.. Please help.. customer ID 72523117

@LCOnlineSerial Hi there! You're welcome to send us a DM with your customer number and affected sites. We can certainly take a look. ^GCH twitter.com/messages/compo…

.@GoDaddyHelp @GoDaddy I am having major connection issues with one of my hosted sites, and I think it's due to a network issue via the host. And your website's live chat is not working, and you do not have an email available. How can I fix this?

@primaryshares Hi there. You're welcome to send us a DM with your customer number and the domain in question. We can certainly take a look. ^GCH twitter.com/messages/compo…

@GoDaddyHelp I spent 3 hours on chat. Very specific "my domain has an active Proofpoint email security (ppe-hosted.com) controlling my MX records. I need this product removed from my account." Its causing 550 4.4.7 issues. They don't listen, change my dns twice

@Blooomzzm Hi, Did you get an order confirmation email for this charge? We would be happy to take a closer look at the situation if you'd like to DM us the order number and customer number. ^L twitter.com/messages/compo…

@GoDaddy charging me for something I dont have ?