GoDaddy Help

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GoDaddy Help

GoDaddy Help

@GoDaddyHelp

All the tools and help you need to succeed online — including our team. 5 a.m. to midnight MST. Follow @GoDaddy for #smallbiz inspiration

Katılım Nisan 2011
756 Takip Edilen28.4K Takipçiler
Fiona White
Fiona White@Barneyfi·
Anyone else having significant issues with Go Daddy! My website has been down for 12 days due to their SSL provisioning failure! Multiple escalations raised and still unresolved and terrible customer support!!! #GoDaddy #WebsiteBuilder #SSL @GoDaddy
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Fiona White
Fiona White@Barneyfi·
Anyone else having significant issues with Go Daddy! My website has been down for 12 days due to their SSL provisioning failure! Multiple escalations raised and still unresolved and terrible customer support!!! #GoDaddy #WebsiteBuilder #SSL
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@iccdesign Hi there. Unfortunately, we do not have an ETA at this time. Our teams are working to correct this as quickly as possible. ^A
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Bohdan Jarisz
Bohdan Jarisz@iccdesign·
Is anyone still experiencing issues with @GoDaddy that have their websites hosted with them? Yesterday according to their message recording, websites were down because of a not secure status. I called in, and still waiting for this to be resolved, been over 24 hours. #godaddy
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ClareNorth
ClareNorth@cherrypie1872·
@GoDaddyHelp It’s still not working 14 hours later - what is the issue and when will it be fixed? We are losing business.
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ClareNorth
ClareNorth@cherrypie1872·
@GoDaddyHelp our website is down - error screen saying the website isn’t secure - when will this be fixed?
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Brodie Kern
Brodie Kern@brodiekern·
@GoDaddy You are some of the scummiest people i have seen. Went offline for about a year taking care of family. A domain sitting under a brand I've owned for years, have trademarked and all copyrights apparently had subscription lapse. You steal it back and list for $12,000?
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@brodiekern We're sorry you've lost your domain, Brodie. If it expired in your account, it was likely returned to the Registry and purchased by another party. They (not GoDaddy) are then able to list it as a Premium domain in our aftermarket at a price of the new owner's choosing. 1/2 ^T
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antong
antong@antong965279·
@GoDaddyHelp Order #4063815860 — paid $235.96 on 4/14 for parallelera.ai .AI registration. 24h later: domain NOT in my Portfolio, whois.nic.ai returns "Domain not found", dashboard says "registered elsewhere". Charged but never registered. Please fix or refund
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@mendozamarichal Lamentamos tu experiencia, Mario. ¿Podrías enviarnos un mensaje directo con tu número de cliente y más detalles sobre lo que está pasando? Revisaremos tu situación y te ayudaremos. Estamos aquí para ti. ^Lisi twitter.com/messages/compo…
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Mario Mendoza M
Mario Mendoza M@mendozamarichal·
@GoDaddy si tienen cuentas con ellos, corran a cancelarlas. Problemas graves de pérdida de información y nula atención. Más de una hora en espera de apoyo técnico y sigo escuchando que “aprecian mi preferencia”…
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@mariana_x I'm sorry to hear about your experience. If there's anything I can help out with, please feel free to DM me more details. ^G
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Mariana
Mariana@mariana_x·
If you want reliable website services do NOT go with @GoDaddy websites have been down for over 72 hours and they just give you the runaround.
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@FlipMyNFT Thanks for reaching out. The domain name Thrilltek.com is not registered through GoDaddy, it is registered through Dynadot. While it's listed for sale through GoDaddy, GoDaddy does not own or control the domain. ^G
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FlipMyNFT - Now Live
FlipMyNFT - Now Live@FlipMyNFT·
Looking like @GoDaddy took $300,000 worth of my domains after acquiring Enom. Thrilltek.com being sold for $48,000 its my gaming company name i held for years while I acquired funds to make my MMORPG... Was lockd out of my account after some fake hack...
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@AndersonInfoSys Hi Anderson. Well, that's definitely not the attention to detail you deserve! Let's make this right. Can you shoot us a DM with your customer number, so we can take a closer look at what happened here? ^A twitter.com/messages/compo…
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@AddamysCruz Can you send us a DM with your customer number and the domain you're using with your website? We'll be happy to take a look. ^M
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Addamys Cruz
Addamys Cruz@AddamysCruz·
@GoDaddyHelp Any updates on our websites coming back up soon??? 4th day, no ETA
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
🚀 Is your website making the right first impression? If it feels outdated, slow, or off-brand, it's time for a change! Our helpful guide breaks down how to plan and execute a complete website redesign in 12 easy, actionable steps! godaddy.com/resources/skil…
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ExtinctionBurst
ExtinctionBurst@ExtinctionBurst·
@GoDaddy cold texts me saying they're from Quality Control after a terrible session with customer service. Textbook phishing series of texts. "I've shared a one-time code on your number kindly share the code" I decline to send a one-time code over text to a chain I did not initiate and could be a spoofed number. They then ask for a one time code via email as if that's a solution. Information Security nightmare working with GoDaddy. "No worries, the account is documented I reached out. If you do not prefer text support you can simply respond with the word stop. Thank you."
ExtinctionBurst@ExtinctionBurst

Used @GoDaddy for years. Annual plan auto-renewed by mistake, caught it on day 10 and canceled immediately. 7-day refund window. No prorated option. No exception, even after canceling right away having not used the service. GoDaddy is willing to lose a 6-year customer over 3 days. If there’s a team that can review this for a one-time exception, I’m open to it.

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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@bajodayo Please send us a DM with your customer number and the domain. We'll be happy to take a look. ^M
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Tech In The Bottle
Tech In The Bottle@bajodayo·
@GoDaddy @GoDaddy can't get support with regards to a transferred domain that disappeared from my account and also purchased hosting with no trace. Kindly help look into it.
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GoDaddy
GoDaddy@GoDaddy·
Congrats on the launch! GoDaddy customers creating videos with our Sora-powered Airo AI Reels app are already benefiting from its simple, effective, high-quality generation.
OpenAI Developers@OpenAIDevs

Your videos can go further now. We’re introducing new Video API capabilities, powered by Sora 2: • Custom characters and objects • 16:9 and 9:16 exports • Clips up to 20 seconds • Video continuation to extend scenes • Batch jobs for video generation

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Saj🍁
Saj🍁@isajjad·
@GoDaddyHelp our domain is showing its parked yesterday and we need to renew it ASAP PLEASE HELP
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Christopher Stried
Christopher Stried@FullStriedAhead·
@GoDaddyHelp I'm able to access ♿ now, before it would just go to a search 🔎 engine result... Thank you! :)
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GoDaddy Help
GoDaddy Help@GoDaddyHelp·
@kelzipan Hi there. Unfortunately, we do not have an ETA at this time. Our teams are working to correct this as quickly as possible. ^A
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Anthony Grisanti
Anthony Grisanti@AnthonyGriz·
Does anyone else use? @GoDaddy and find that they can’t access their website… That go daddy doesn’t seem to care…
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