HeritageCustomerCare

@Sirdangodswill @heritagebankplc Hello @Sirdangodswill, we deeply regret the inconvenience experienced. Please be informed that a response has been sent via your DM. >>P.H

Honestly speaking, I don't know why I will have money and can't use it. App not working ATM card can't be used. @HBCustomerCare @heritagebankplc And for that new update on your bank app telling people that their transfer is on the way when it's not. That's highly deceitful.

@_beatbeast_ @cenbank @heritagebankplc Hello AYOMIDE, we regret the inconvenience experienced. Kindly check your DM for a response. ^^Y.E

@cenbank not saying anything about this @heritagebankplc @HBCustomerCare issue is alarming. How can your customers not be able to access their funds for over a month and all they keep saying is network glitch and they are working on it. Same response everyday.

@_FavouredChi Hello Chiwendu Favour, thank you for contacting us. We regret the inconvenience experienced. Kindly check your DM for a response. ^^Y.E

@HBCustomerCare what's happening. I haven't been able to make any transactions on my account and the numbers on ur app(HB PADIE) isn't even connecting. Pls explain what is going on?

@nwakaebeya @heritagebankplc Hello Activate Teen Initiative, thank you for contacting us. Please be informed that a response has been sent to you via DM.

@nwakaebeya @heritagebankplc Hello Activate Teen Initiative, we regret the inconvenience experienced. Please be informed that a response has been sent to you via DM.>>P.D.

@nwakaebeya @heritagebankplc Hello Activate Teen Initiative, we regret the inconvenience experienced. Please be informed that a response has been sent to you via DM.>>P.D.

@JusticeUwandu @heritagebankplc Hello Mbaise second son, we regret the inconvenience experienced. please check your DM for a response. >>P.H

I'm in a toxic relationship with @heritagebankplc @HBCustomerCare. You mean I can't make use of my own money. It's almost two months now and I have not been able to make a transfer, top up my phone or even fund my betting app. Make I just reach una bank first

@nwakaebeya Hello Activate Teen Initiative, thank you for contacting us. Please be informed that a response has been sent to you via DM. OI

@HBCustomerCare I cannot send you a DM because X restricts that for unverified accounts. I suggest you send a message so I can respond and the conversation continues.

What is happening to my money @HBCustomerCare ?

@OnyekonwuNebe Hello Onyekonwu Nebechukwu, thank you for contacting us. We regret the inconvenience experienced. Please be informed that a response has been sent to you via DM>>V.O.

@kemipop @heritagebankplc Hello akinkunmi oluwakemi, thank you for the information provided. Please be informed that your complaint is receiving the required attention and feedback will be provided within 24 working hours (20/05/2024). All inconveniences are regretted. ^^Y.E

@HBCustomerCare @heritagebankplc Heritage Bank,Gana Street Abuja -3rdMay,2024 -Akinkunmi Oluwadamilola 1006220058 Zenithbnk -500,000(five hundred thousand) only 200k she got

@HBCustomerCare My transaction has been pending for over two weeks, I have lodged complaints at various branches, no interventions, what is going on @heritagebankplc

@kemipop @heritagebankplc Hello akinkunmi oluwakemi, thank you for the information provided. Please be informed that your complaint is receiving the required attention and feedback will be provided within 24 working hours (20/05/2024). All inconveniences are regretted. ^^Y.E

@HBCustomerCare @heritagebankplc 1501074469 Akinkunmi Oluwakemi

@prncessvictori1 Hello @princessvictor1, we regret the inconvenience this experience has caused you. Please note that you are being engaged via DM. M.O

@HBCustomerCare There is nothing like system refresh, I need my money and you guys should send all my money to me.

I have gone to the bank to make a transfer for said funds yet till date I have not gotten my money in my other account. This is pure wickedness #heritagebank @heritagebankplc @heritagebankplc @HBCustomerCare #cbn #GodMorningWednesday

@prncessvictori1 @heritagebankplc Please rest assured that all hands are on deck to ensure that the affected services are restored within the shortest time possible. Kindly send a DM with details of funds transfer request to enable us assist further. All inconveniences are deeply regretted. M.O

@Beenbaz @heritagebankplc @cenbank 2/2 improve user experience across our platforms. Please rest assured that all hands are on deck to ensure that the affected services are restored within the shortest time possible. All inconveniences are deeply regretted. OI

@HBCustomerCare @heritagebankplc we hv been experiencing poor customer services in ur Kadu branch. For more 3 weeks one can not do transactions electronically. I the banking hall too u can not do transfers. Appealing to @cenbank #cpdcbn #heritagebankwahala

@Beenbaz @heritagebankplc @cenbank 1/2 Hello Comr.Binbaz, thank you for contacting us. We deeply empathize with you and all customers regarding the challenges encountered due to the ongoing system refresh being carried out by the bank. We are totally committed to providing secure banking services and continually

@oshojt @MoEazzie @fccpcnigeria @cenbank @heritagebankplc Hello JohnTaiwo, we deeply empathise with you on the challenge you are experiencing. Please check your DM for a response. ^^S.O

@MoEazzie @fccpcnigeria The silence is the most annoying part. It seems they are taking customers for a ride.. @cenbank @fccpcnigeria, kindly wade in as a matter of urgency on this matter. It has lingered for over a month now. We don't access to our funds with @heritagebankplc @HBCustomerCare

Engaged where? Your Customer care has been promising everyday. You're still holding on to my fund. @fccpcnigeria I will a formal complaint logged on this. It is a Month today I made the first transaction