HDFC ERGO GIC

Reasons to not buy Health Insurance? Unlimited. Your coverage? Also unlimited. Now. From "I'm young and fit" to "what if my cover runs out" we've heard them all. So has HDFC ERGO. That's why Optima Secure+ adds 100% of your base sum insured every year. Claims or no claims. Year after year. You can keep the reasons. We'll keep adding the cover. Know more & get covered today → bit.ly/4sSFL8x #OptimaSecurePlus #HDFCERGO #HealthInsurance #InfiniteBenefit #GeneralInsurance

@CA_GauravPandit Hello, I’m still here to help. Kindly reply at your earliest convenience so I can address your inquiry. – Harshal

My HDFC renewal was due for which I made the pymnt a week ago. I have still not recd the renewal policy. The renewal is in the grace period now. Pls look into urgently. I had made payment on Apr 27, 2026. I have also sent email with details separately. @HDFCERGOGIC #hdfcergo

@prathisahrudh Hello Prathi, thank you for getting in touch. I will help you out. Could you share your contact information via DM with me so I may have a representative connect with you for further assistance. - Nishant twitter.com/messages/compo…

@joinditto @HDFCERGOGIC Hi, i need some help. I have purchased a hdfc ergo insurance last year from ditto for a hdfc ergo insurance and its renewal date is this month. I received a call from care health insurance asking me to port my insurance to them . (1/2)

@CA_GauravPandit Hello Gaurav, I’m sorry for the inconvenience you’ve been facing. Please share your contact number via DM, and I’ll ensure this issue is addressed without further delay. I’m here to help and will make sure it’s resolved swiftly. - Nishant twitter.com/messages/compo…

@sar220484chavan Hello Sarvesh, Your concern has been shared with our team, and they will be in touch with you shortly. To ensure your privacy, we recommend removing any personal details from this post. Thank you for your understanding. - Snehal

@HDFCERGO1 Claim No. RR-CI25-15510883 repudiated despite all documents submitted. Angioplasty was a genuine emergency. No clear reason given. Request urgent review. @IRDAI_Official @FinMinIndia please intervene. #HealthInsurance #IRDAI #HDFCERGO

Hello Reena, this is certainly not the experience we want our customers to have. Could you please share the registered contact details and claim number of the policy holder via DM? I will ensure it’s escalated to the right team for review and is addressed promptly. - Snehal x.com/messages/compo…

@HDFCERGOGIC I have submitted cashless claim for my mom’s treatment but I am being asked additional documents again and again from the insurance company even when the personal inspection was done. This is disappointing as its been more than 24 hours.

@PankajMathpal Hello Pankaj, I've checked the details for you. Requesting you check your registered email address where our team has responded to your query. If you have any further questions, please do not hesitate to contact us. - Snehal

The email does not address my query in the desired manner. My concern is not limited to the acceptance of a policy cancellation request during the free-look period for a particular individual—especially after considerable effort—but extends to why mis-selling continues unabated and why no action is being taken against the officials responsible. Why are loan customers being compelled to purchase insurance policies—particularly critical illness covers—when a term insurance policy may be more appropriate, if they choose to opt for insurance at all? Why are customers being offered the same plan without any proper assessment of their individual needs? Further, why are customers being forced to take loans from HDFC Bank to fund insurance premiums when they are capable of paying the premium themselves? On what basis is the bancassurance team of HDFC ERGO GIC compelling customers to avail of a loan product for this purpose? As someone who regularly raises mis-selling issues on behalf of individuals who approach me, I expect HDFC ERGO to take necessary action against those responsible and to put in place robust systems to prevent mis-selling and the forced sale of inappropriate insurance products. If required, I can share details of multiple such instances from the past three months where customers were compelled to purchase inappropriate insurance policies, forced to fund premiums through loans, and subsequently surrendered these policies during the free-look period. I can immediately provide at least 10 such policy references, with more to follow.

जब तक मिट्टी की सेहत नहीं जानोगे, फसल का सही फैसला कैसे करोगे? मृदा स्वास्थ्य कार्ड योजना किसानों को उनकी ज़मीन की वैज्ञानिक रिपोर्ट देती है, कौन सी फसल लगाएं, कितना उर्वरक डालें और मिट्टी की उर्वरता को कैसे लंबे समय तक बनाए रखें। यह छोटा कार्ड, बड़े फैसलों की नींव है। जानकार किसान, टिकाऊ खेती। @pmfby #HDFCERGO #मृदास्वास्थ्यकार्ड #SoilHealthCard #कृषिविज्ञान  #GeneralInsurance #PMFBY

@traderhyena Hello, Since I haven't heard from you, I want to make sure you have easy access to the information you need. Please visit our Self-Help link for assistance: selfhelp.hdfcergo.com. - Snehal

@HDFCERGOGIC pathetic service by the company; hope your company learns customer service from other good companies. Total lack of accountability for health insurance querry.

@srikanthgedela8 Hello Srikanth, We have not received any response from your end. To know more about our products in detail, you may visit the following link: bit.ly/3GCXY7q - Snehal

@HDFCERGOGIC I have spent three weeks to know the health insurance porting process from @HDFCERGOGIC sales executives is it really that cumbersome procedure in porting a health insurance policy?

@svamsi123 Hello, I've checked the details for you. Requesting you check your registered email address where our team has responded to your query. If you have any further questions, please do not hesitate to contact us. - Snehal

@HDFCERGOGIC I have shared the contact and policy details and the issue. Please check and support.

@HDFCERGOGIC do you charge extra for updating the number of a new vehicle after registration? I bought the policy for a new vehicle and now I sent a request to add the given registration number to policy after RTO process and I was served with an additional charge of ₹677.

@Tushar59547682 Hello Tushar, I've checked the details for you. Requesting you check your registered email address where our team has responded to your query. If you have any further questions, please do not hesitate to contact us. - Snehal

@HDFCERGOGIC @HDFCERGOGIC renewal date is tomorrow. Issue pending since 26.04.2026. No one is working on resolving the concern. Serious flaws and fraudulent behaviour by the insurance company. @jagograhakjago @IRDA_OFICIAL

@HDFCERGOGIC denying to disclose the discounts applied on the premium. They expect you to pay hefty premiums but will not provide you the breakup of how the premium price is calculated. Zero transparency. @IRDA_OFICIAL should take cognisance of matter @ijournal @jagograhakjago

@kitomania09 Hello Ankit, I've checked the details for you. Requesting you check your registered email address where our team has responded to your query. If you have any further questions, please do not hesitate to contact us. - Snehal

I thought @Infosys_GSTN @GST_Council @gst has come doen to 5 % @HDFCERGOGIC then i have been asked 18% to renew my policy. #gst #hdfcergo #scamgst @FinMinIndia

@AdityaS48126657 Hello, Since I haven't heard back from you, I want to ensure you still have access to assistance. Please visit our Self-Help link for further assistance: selfhelp.hdfcergo.com. – Nishant

@HDFCERGOGIC Your "best insurance" ads are misleading! • Mom's cashless claim (Manipal Varthur) rejected twice over vague reasons. • Now trying reimbursement, but portal throws random "duplicate request" & processing errors. Stop making my life hell and resolve this!

@AdityaS48126657 Hello, I’m still here to help. Kindly reply at your earliest convenience so I can address your inquiry. – Harshal

@Sandipbh1988 Hello, I understand this is taking longer than expected. Please be assured, our team is working on resolving your concern, and will get in touch with you at the earliest. - Snehal

@HDFCERGOGIC Problem Still unsolved.

A Genuine claim is not settled by HDFC ERGO....and raised daily same queries again and again where all documents were already provided. Claim no -RR-HS25-15528883 Customer number-+91 98007 00560 ,@HDFCERGOGIC @irdaindia @nextInsurance1

Hello Aditya, this is certainly not the experience we want our customers to have. Could you please share the registered contact details and claim number of the policy holder via DM? I will ensure it’s escalated to the right team for review and is addressed promptly. - Snehal x.com/messages/compo…

@VipulRanjan_88 Hello Vipul, I'm sorry for the inconvenience you've been facing. Please share your contact details via DM, and I'll ensure this issue is addressed without further delay. I'm here to help and will make sure it's resolved swiftly. - Nishant twitter.com/messages/compo…

@HDFCERGOGIC Why does'nt ur portal accept passport no. in the format "AB123456" which is how my new passport reads; when trying to buy a Health Insurance Policy with NRI discount. And I am on hold since last 20 min on ur cust service no.022 6242 6242 ??

@anirudhbb Hello, Since I haven't heard back from you, I want to ensure you still have access to assistance. Please visit our Self-Help link for further assistance: selfhelp.hdfcergo.com. – Nishant

Porting is not very easy. Emailed HDFC ergo but got no reply.

@anirudhbb Hello, I’m still here to help. Kindly reply at your earliest convenience so I can address your inquiry. – Harshal

@anirudhbb Hello Anirudh, I understand your concern and appreciate you reaching out. To assist you better, I request you to share your contact details via direct message and our team member will reach out to you shortly. - Nishant twitter.com/messages/compo…

@Nitin1776701 Hello Nitin, we are looking into your query via reference number 111258046 and our representative shall be in touch with you for resolution. Request your co-operation and patience in the interim. Assuring you the best of our services at all times. - Snehal

@HDFCERGOGIC Still waiting since past 2 months

Insurance fraud in india . This is whomever is reading hdfc ergo seems to be a fraud company i bought an insurance last year and father was admitted to hospital in nagpur asked many documents person visited and now they are asking any random documents @HDFCERGOGIC @healthcareind