H&M India

@GulluBaigan Please DM us.

If this matter is not resolved immediately, I will be left with no option but to file a complaint with the Consumer Commission for deficiency in service. I expect a prompt resolution. @help_delhivery @hm_custserv (6/n)

Hi @help_delhivery and @hm_custserv, This is beyond frustrating. I have now initiated my return request 5 different times, and every single request has been cancelled immediately after being created. I have not cancelled any of these requests myself. (1/n)

@balajisamanta Hello, we are sorry to hear about your experience. If you could message us privately with your order details, we can have a look further.

@BlueDart_ The parcel with tracking details as 76126368780 is yet to delivered and your customer care is not reachable all your calls are getting disconnected!!! What’s happening @hmindia it’s vide order ID 48364326962 is not delivered since 12th April @jagograhakjago

@DolphinSinghwal Please DM us.

@hmindia received order with a missing item - order id 48185031932 what should be the procedure ?

@surerao Hello, please DM us, we will be happy to help.

@hmindia hi! Did you discontinue giving coupons for donating clothes across all outlets in India?

@justHarryyyyy We are truly sorry for the delay in resolving your case. Thank you for your patience and understanding.

@hm_custserv Alright enough now going to fill goverment consumer grievance form

@HMIndia Order No: 46555247752 Return delivered on 22 Jan. The Refund for the order is still not initiated due to “technical glitch” from your side. Case has been pending for 2+ weeks despite multiple follow-ups. Please resolve urgently.

@avinashdotk We are sorry for the inconvenience caused. Request you to please DM on Instagram/Twitter, we will be happy to help.

I’m extremely disappointed with my recent experience with @hmindia. I ordered a T-shirt combo and received a partial order on 11th Feb. I immediately raised a complaint the same day. The customer care team acknowledged it and registered it for a full refund.

@shadowfax_in Please DM us on Instagram or Twitter—we’ll be happy to help you.

@blaze250 @hm Thank you for your time over the call. We truly appreciate your patience. Our team is actively working to resolve your concern and will continue to follow up until it’s completely resolved.

@hm @hmindia this is extremely disappointing. Your delivery partner @shadowfax_in did not attempt delivery at all. The agent gave a missed call, did not come to the location, did not answer call backs, and then blocked my number.

@AarvaKolaaru Please DM us once.

@hm 45669998332- order is yet to be delivered, Bluedart is sitting with the parcel in my town for almost a week now, been contacting H&M customer support, All I hear is this is escalated but nothing is moving. I had paid 129 rupees for the delivery. So please justify it.

@NAGPALBOY16 Please DM us once.

@hmindia nobody is coming to return pick up of my order 45479232612 Pls look into it

@sujitpat Please DM us once.

@hm Surprised to know that you have stopped taking old clothes and give vouchers in exchange in Kolkata, West Bengal store . It would have been nice to let your customers know about this change in advance. #CustomerExperience

@Milesunfolded_ Please DM us once.

@hmindia Placed an order on 19th Yet not dispatched..

@MithilAyare Please DM us.

@hmindia please improve the way of interaction with customer at kurla phoenix market City outlet

@TanyaPrasad19 Please DM us once.

@hmindia I had to receive 3 T-shirts in my parcel 2 of order 45877736222. But instead there was a legging with someone else’s tax invoice. I haven’t received any response from your team.

@ayussh05 We are sorry for the inconvenience caused. Please share your full name, registered email address and complete billing address for the verification to be completed.

@Iamkaus0 @hmindia @hm ❤️

@desai_aash68058 Hey there, we haven’t heard back from you yet—if you have any questions, feel free to reach out. Thanks for contacting H&M, and have an amazing day.

@hmindia I purchased some clothes from your app. But the clothes were of very poor quality. So I returned them the very same day, in perfect condition.It’s been one month, I have not received the refund amount. Pls respond.

@desai_aash68058 Hello, we are sorry for the inconvenience and request you to please DM on Instagram/Twitter(X), we will be happy to help.

@Deepti2903 "We apologize for the inconvenience. Please reach out to us via DM on Instagram or Twitter. We're here to help!"

@gaganga45836075 "We apologize for the inconvenience caused by the maintenance. The issue has been resolved, and the website is now working. Please try visiting again."

@hm can you pls tell. I am trying to use the application but no response.

@hm why your application is not working in India

@gauravkapoors We are sorry for the inconvenience caused. Request you to please share your full name, registered email ID and complete billing address via DM on (Instagram/Twitter(X), we will surely investigate this.

@hmindia I placed an order on application on Friday and yesterday got a call saying that there is error in billing which was of course scam. He was asking to pay Rs. 1299/- to deliver the order. How is data getting leaked from your end ? Order No 41065223872

@MuktiranjanSwa2 Please accept our sincere apologies for any inconvenience you've experienced. To investigate and resolve this matter, kindly provide your full name, order number, email address, and billing address via direct message on either Instagram or Twitter. We are here to help.

@hm_custserv @hmindia please refund the amount . Order no.40442116162 . #Bad Customer Experince #H&M