FedEx Europe

@willyvanvooght This is not the type of service we wish for any of our Guests to receive. Please follow back and DM us your confirmation code so we can look into this for you.

@FedExEurope apparently a courier tried to deliver something today. Shame that 3 people, two dogs, a camera and video doorbell managed to miss them carrying a 1.5m box to the door. Almost like it wasn’t attempted..? Lovely being lied to by multiple customer service agents too.

@minimarwood_ We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedExEurope please help, it says my delivery address is incorrect but it isn’t!

@MoritzGill We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedExEurope I've sent a DM with the details. Please let me know your actions as I would like to resolve this ASAP.

@FedExEurope Where's my parcel gone. Its been sitting in the Bellshill depot for a week now and cannot contact anyone to get an update?

@JohnChanJapanHK This is not the type of service we wish for any of our Guests to receive. Please follow back and DM us your confirmation code so we can look into this for you.

@FedExEurope This FedEx staff is very un-responsibility, he only touch the door bell (not press) and touch the letter box (not click the door) , if anybody use the service in Sheffield UK, please be careful, sent email complaint but the staff always do that

@JayWhit48713374 We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedExEurope Fedex has next to no customer service. 3 days in a row I've been told you tried to deliver a parcel but you never came to the address at all and it's impossible to speak to anyone at FedEx unless you're an account holder. How do I contact you to just get my package myself

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@SandeepRaiDrums We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

Why is @FedExEurope @FedExHelp lying? 2 days of collection missed? Wasted 2 mornings waiting for them to be pickup up. Will I get compensated for the time? These are very important legal documents. Very bad service! #fedex #badservice

@Clairedevaney9 We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedEx @FedExHelp @FedExEurope shocking customer service from your team when you ring trying to locate a parcel for 2 days and all they say is just wait. how long do you want me to wait for considering the parcel hasn't had a scan in 4 days . disgraceful

@Ashishchau1103 We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedEx @FedExHelp @FedExPolicy @FedExIndia @FedExEurope Hey fedex team,today just 5 mins back i received a unknow caller with automated voice response that your shipment has been returned due to custom issues, i talked to the person he is doing fraud in the name of fedex care.😡

@Enertuber We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@Ll9925072310130 We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedExEurope What happened to my shipment? The order was ordered a month ago 775632201332

@gazlane19 We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedExEurope wow you failed to deliver a parcel yesterday, when i’d taken the day off for delivery costing me money. You then have the gaul to say you attempted delivery when i was sat in all day. And when i complain one of your customer service agents then calls from

@D_3_6_5 We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@thatkat Kindly check DM

@KJasiona We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@AdrianN99910365 We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedExEurope @FedEx I will be grateful if someone can call me back. Several emails & Phone calls only to be told my claim has been denied and it makes no sense as clearly you can from the images my item were securely packed. The claims team réponds every 4 days, very frustrating

@Man_of_oak We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedExEurope ..I have received a demand for customs duty + FedEx admin charge on advance luggage of used holiday clothes sent UK-Sweden. My understanding is duty is not payable in Sweden on such items. Also, I have already paid for the service, so why an extra admin charge?

@chenlia07323890 We’ed like to look into this further and help in any way we can. Please follow back and see our response to this via DM. Alfred

@FedExEurope My package was supposed to arrive on the 17th, but it hasn't arrived yet

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@ravxci Kindly check DM

@anthony11230 Kindly follow back and see our response via DM

@FedExEurope You have just liked my tweet and given me a follow because I have informed you that my parcel hasnt arrived. What is going on? Do you think this is funny?

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@anthony11230 This is not the type of service we wish for any of our Guests to receive. Please follow back and DM us your confirmation code so we can look into this for you.

@FedExEurope It's 11.16pm and my parcel has not arrived. Status: "On their way" ince 8am today. Your "customer care" is an automated voice that, after giving it my tracking ref, said it couldnt help because I dont have an account.