Customer complaint desk

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Customer complaint desk

Customer complaint desk

@Hisense_Xhelp

Hisense customer agents

Katılım Şubat 2026
19 Takip Edilen5 Takipçiler
Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
Hi, a team member is ready to assist. Please follow back for support.
Neville Holland@N3v48

@HisenseUK Could we have a little chat? Took a gamble on your washing machine over Hoover. Whilst everything is working well, I can't help but worry that my usage may be a little testing. Purchased 6th April. Tell me I'm in good hands.

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
Hi there, we’re sorry to hear about your experience. Please follow back and share more details so we can look into this and assist you promptly. Thank you.
Peterpounds@ipeterpounds

@HisenseGlobal Thank you for your attention, and I look forward to your response.

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
Hi, sorry for the inconvenience. Please follow back so we can help. Thank you.
Steven@wheildon140461

@HisenseUK wow can’t believe I have had a TV from yourself for less than 2years and all I have is a blank screen Unfortunately I can’t find my receipt, I certainly won’t be having another one, after reading all the reviews I thought I had brought a reliable Tv but obviously not

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
Hi, sorry for the inconvenience. Please follow back so we can help. Thank you.
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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
Hi, sorry for the inconvenience. Please follow back so we can help. Thank you.
THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP@RevQntmBigfoot

@nurse_lisa_84 @currys @HisenseUK The initial email chain started 6 months after purchase & well within warranty period, but they waited until AFTER warranty expired before contacting back (almost as if they had a reminder on the systems to flag it, but I am not paranoid enough to believe that🤔)

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
Hello,we apologize for the inconveniences caused,kindly follow back for further assistance. Thank you.
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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
We regret the inconvenience caused. Kindly follow us back so we may address this privately and promptly.
Colette Shannon@ColetteShannon

@HisenseUK shocking service, would never purchase a Hisense product again. Tumble dryer broken after 4 months due to poor product design only to be told it's classed as 'accidental damage'. Only interested in taking your money, after care appalling

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
@cheryla382 Hello, we have sent you a direct message. Please respond at your earliest convenience for further assistance. Thank you.
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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
We sincerely apologize for the inconvenience. Kindly follow us back so we may contact you directly and resolve this matter promptly. Thank you.
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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
Hello,a member of our team is on standby ready to help you. Kindly follow back for further assistance. Thank you.
Jeremy Wood@excitedpixels

@currys @HisenseUK it seems the washing machine is majorly faulty and we need to get something else. With a sen child and ever growling piles of washing this is getting ridiculous. :( bad experience and hisense don't even respond or care.

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
We sincerely apologize for the inconvenience. This is not the level of service we strive to provide. Kindly follow us back so we can send you a direct message and resolve this as quickly as possible. Thank you.
Emma Baker@mrsmuddyoneshoe

@HisenseUK @HisenseIntl when will someone reply to the DM you asked me to send to receive further support? It's been 10 days with no response...

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
We regret the inconvenience caused. Kindly follow us back so we may address this privately and promptly.
Waithîra Wangechi@waithaera

@HisenseGlobal @googakenya saidia masikini. My water sensor seems to be faulty. Spin is the only functionality that works past minute one. The water goes in and out of the machine okay. Yet it is stuck throwing errors while it drains my water and electricity fwaaa!

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
We regret the inconvenience caused. Kindly follow us back so we may address this privately and promptly.
Mayur Panchal@Panchal160Mayur

@Hisense_IND @HisenseGlobal @HisenseIntl with NCH (Docket No. 8676140 – Convergence) and Consumer Court via e-Jagriti (Ref. No. 202602100048). The replacement unit has been formally rejected, and I am requesting FULL REFUND ONLY. Hoping Hisense resolves this responsibly instead of continuing to delay.

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Customer complaint desk
Customer complaint desk@Hisense_Xhelp·
We sincerely apologize for the inconvenience. This is not the level of service we strive to provide. Kindly follow us back so we can send you a direct message and resolve this as quickly as possible. Thank you.
Cara Marie Dattani@CMDattani

@HisenseGlobal do you have an issue with the sound/volume on your tvs? Mine is 2.5 years old and the sound has started to act faulty

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