Helen mcneive
117 posts

Helen mcneive
@Hmmcneive
landlubber lac Léman
Rhône-Alpes, France Katılım Temmuz 2013
233 Takip Edilen41 Takipçiler

@Hmmcneive Could you please share, via inbox, a screenshot of the claims form page where you’re attempting to enter your details?
-Thanks, Namhla🌺.
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@easyJet impossible to submit a claim for a delayed flight. Your claim form won’t accept your own flight number 🤷♀️ 🤷♀️
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@Hmmcneive Hi Helen, thank you for reaching out. Please advise if you are entering the numbers and not the letters?
Thanks, Sami
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@AIGinsurance none of your emails work for a travel claim. Please advise with urgency.
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@DropboxSupport I have been trying to cancel a subscription I never use with db. Impossible to navigate or to get advise. You take 200 chf per year and I cannot cancel. Not ethical.
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@FlySWISS been over 2 weeks and still waiting for a reply. Zero customer service
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@FlySWISS 2 weeks and counting waiting for a response. I was told 48 hours. Avoid Swiss air.
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@FlySWISS are thieves - took the 48 hour hold fee and still charged a higher price for the flight. Buyer be ware!
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@Hmmcneive Dear Helen, you will get a reply. But this takes a couple of dayd usually. You can share your reference via DM with us to check if everything is OK. Best, Gwenn
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@FlySWISS bad customer service and zero follow up. Why do you have feedback forms?
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@FlySWISS Hi Gwenn yes it has already taken 4 days and not the 48 hours maximum I was promised. Best
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@FlySWISS I was told to report it via feedback. I have done that but still no reply - over 50 hours later
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@Hmmcneive Hi there, I'm sorry to hear that you are not satisfied with our customer service. Please send us your reference in a DM, I'll be happy to help. Best, Moritz.
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@FlySWISS I paid to hold a flight for 48 hours. For some unknown technical reason it didn’t work. Customer service didn’t understand. The money was taken tho. So I had pay a higher price along with the fee for holding the price.
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@FitFlopHQ why is your return system so inefficient? Almost impossible to navigate
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@waze terrible navigation in Geneva today. Why no warning of road closures for Pride March? Clueless
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@MOSCOT disappointing customer service 😞 not able to advise on delivery
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@SixtIreland Shame on you. Charging us twice and then lying about it.
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