IGCares

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IGCares

IGCares

@IG_Cares

Official customer support account of @impactguru. Saving lives, one fundraiser at a time! For complaints & queries - https://t.co/e855SP8HpV

Katılım Eylül 2022
4 Takip Edilen46 Takipçiler
IGCares
IGCares@IG_Cares·
@MokalMahesh We are truly sorry for the inconvenience caused to you. Disturbing you was absolutely not our intention. Please reach out to us at info@impactguru.com with your contact number so that our team can immediately add it to our DND (Do Not Disturb) list. We appreciate your patience.
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Mahesh Mokal
Mahesh Mokal@MokalMahesh·
@ketto @ImpactGuru I already donate regularly, but daily campaign calls/messages from different numbers are too much. Same with others CFP. I can’t donate every day, else one day I’ll need a campaign for my own food expenses. Knidly remove my number from list.
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IGCares
IGCares@IG_Cares·
@Vikramcc003 Hi Vikram, thank you for reaching out to us. We have forwarded your request to the concerned team. They are looking into this as a priority and will reach out to you at the earliest. We appreciate your patience!
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Vikram Sharma
Vikram Sharma@Vikramcc003·
Please help me any Contact 7282862312 vikramcc003@gmail.com Sir, my father has a severe leg fracture and we urgently need financial help for treatment/surgery. All documents available. Contact: my hospital and help me please
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IGCares
IGCares@IG_Cares·
@talib_aMTee We sincerely apologize for the inconvenience caused. Your concern is very important to us, and we want to assure you that we are already investigating exactly what went wrong during your donation process. Our team is working on your case as a priority.Thank you for your patience
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Mohammed Talib
Mohammed Talib@talib_aMTee·
For last few months I am facing issue while donating to any campaign on your website @ImpactGuru and I have updated few times your support team about the same. However, no action is being taken yet even with constant followups on the mail. Plz check.@impactguru_in @IG_Foundation
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IGCares
IGCares@IG_Cares·
@hoorthefurbaby We sincerely regret the inconvenience you have experienced. At ImpactGuru, your concerns are our priority, and we are committed to resolving this matter for you as quickly as possible. Please reach out to us at Email: info@impactguru.com
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IGCares
IGCares@IG_Cares·
@TheYashwanthh Hi Yashwanth, we apologize for the inconvenience. Our intention is never to be intrusive, and we will marked your WhatsApp number for DND to ensure you do not receive further automated messages. Please reach us at info@impactguru.com. Our team is here to assist you promptly.
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Yashwanth
Yashwanth@TheYashwanthh·
@ImpactGuru WHY ARE YOU ALWAYS SENDING MESSAGES EVEN THOUGH IM REPLYING BACK WITH ‘STOP’!? Have some sense. Whats your point? Forcing continuously with those messages and creating the GUILT????? STOP THIS!
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IGCares
IGCares@IG_Cares·
@Indian_Hindu86 Hello, we hear you, and we sincerely apologize for the frustration. We want to make this right immediately. As requested, we want to add your number to our DND list to ensure no further calls. Please reach out to our dedicated team at info@impactguru.com.We’re standing by to help
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Jérôme
Jérôme@Tornbtw2worldz·
@ImpactGuru Do not donate to this “charity” called Impact Guru in India. It is a scam. They harass you for more money and will not unsubscribe you from their 10x a day messages.
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IGCares
IGCares@IG_Cares·
@srishtimitra20 Hi Srishti, we understand your concern. Our team has already reached out to you and shared the necessary clarifications regarding your query.
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IGCares
IGCares@IG_Cares·
@chin2to Hello Chintan, we sincerely apologize for the inconvenience; it was never our intention to make your experience a 'turn-off.' For further assistance, please email info@impactguru.com or visit impactguru.com/raise-a-concern. Our team is ready to assist you promptly.
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Chintn S. Padhya
Chintn S. Padhya@chin2to·
This @ketto and @ImpactGuru and others literally push you to the limits for the donation. Like literally, keep showing ads non-stop when you donate once and when they get your WhatsApp Number, you're done. The insane amount of spam, is unspeakable. I mean, this is a bug turn off.
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IGCares
IGCares@IG_Cares·
@Transhumanx0x Hi Premkumar, Sorry for the inconvenience, we value your concerns. We request you to please reach us at info@impactguru.com, call 1800-891-2903 (10 AM–7 PM), or raise a concern here. We'll review and assist promptly.
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Premkumar Cr
Premkumar Cr@Transhumanx0x·
Please avoid fund raising platform IMPACT GURU. They charge hefty service charges and they do not transfer fund on time even with proper documents. Better avoid this platform. We had a terrific experience. Poor customer service too.
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IGCares
IGCares@IG_Cares·
@saxena_rohit @ImpactGuru Hi Rohit, we regret the inconvenience. Please feel free to share your contact details via DM so that we can unsubscribe you from all communications and ensure you do not receive any further messages or calls.Alternatively, you can also reach out to us at Email info@impactguru.com
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Rohit Saxena
Rohit Saxena@saxena_rohit·
@ImpactGuru I understand that you provide a platform to raise funds for good causes, but that doesn't allow you to send unsolicited emails and WhatsApp messages. Adverts and forwards through known circles is what you should be doing and not spamming.
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IGCares
IGCares@IG_Cares·
@A_KINDSOUL Hi Vaibhav, we sincerely regret the inconvenience caused. At ImpactGuru, we truly value your concerns. We kindly request you to share your contact details via DM so we can check the details and unsubscribe your number from our WhatsApp service.
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Vaibhav Gupta
Vaibhav Gupta@A_KINDSOUL·
@ImpactGuru @WhatsApp I opted out by replying STOP, yet I’m still receiving messages. This violates user consent and WhatsApp Business Policy. Please remove my number immediately or I will escalate this to cyber crime authorities. #whatsappspam #dataprivacy
Vaibhav Gupta@A_KINDSOUL

@ImpactGuru Dear Impact guru team, I do not wish to receive your messages on WhatsApp. Please stop messages when I have already opted out . @WhatsApp Please take note of this.

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ash
ash@ashwinidhanawad·
@choga_don @ImpactGuru can you stop the transfer if funds to her? A clear case of fraud.
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IGCares
IGCares@IG_Cares·
@srishtimitra20 Hi Srishti, We regret the inconvenience caused. Kindly share your registered details via DM so we can look into this for you. You may also reach out to us via: • Email: info@impactguru.com • Call: 1800 891 2903 (10 AM–7 PM) • Raise a concern here: impactguru.com/raise-a-concern
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IGCares
IGCares@IG_Cares·
@lalge_sandesh Thank you for your patience. We have received your email, and the team is working on it. Please allow us 24-48 hours to respond.
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Sandesh Chandrakant lalge
Sandesh Chandrakant lalge@lalge_sandesh·
Regret to mention that the impact Guru mumbai team is very much insensitive and they don't have d time to reply to the message of settling the Cancer Patient account. Which creates doubts of unethical practices. Hence it's forced me to drop the msg here. @ImpactGuru @MSJEGOI
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IGCares
IGCares@IG_Cares·
@iamyou198812 @ImpactGuru @impactguru_in We apologize for the inconvenience caused. Please be assured that there was no intent to interrupt or breach privacy. Your feedback has been shared with the concerned team, and the service will be stopped at the earliest.
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iAmYou
iAmYou@iamyou198812·
@ImpactGuru , stop spamming my number with your initiative marketing calls, despite requesting multiple times why am I getting calls again and again? I never permitted you guys to call me on initiatives.
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IGCares
IGCares@IG_Cares·
@prabha_gau27838 Hi Prabha, if you wish to raise funds, kindly help us with your contact details via DM so that we can assist you further.
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Prabha gautam
Prabha gautam@prabha_gau27838·
Urgent help needed 🙏 My mother is battling cancer and her treatment is ongoing. The medical expenses are very high and we are struggling financially. Requesting guidance and support. Medical reports are available. Please help or RT for reach 🙏 @ImpactGuru @SonuSood
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IGCares
IGCares@IG_Cares·
@saurabhsinghrji @ImpactGuru Hi Saurabh, if you wish to raise funds, kindly help us with your contact details via DM so that we can assist you further.
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Keşfet

@MokalMahesh @ketto @ImpactGuru @Vikramcc003 @tatatrusts @SonuSood @SoodFoundation @milaapdotorg