Lisa Josh
33 posts


@AmazonHelp just received my Nishiki Rice, thank you. However, when I opened the box, the package was already torn open at the top and the rice had spilled out into the box. I was hoping to give this to a friend as a Christmas present but now I cannot. This is very disappointing.
English

@AmazonHelp Hi is this the correct place for me to DM you? I received an email saying "Your package was left near the front door/porch" but the photo attached with it is NOT our house and it's gone to the wrong address. Would you send the item to the correct address, please? thank you
English

Hello! We're sorry to hear your package was delivered to the incorrect location. Thank you for bringing this to our attention, we'd like to get this escalated for you. Please send us a DM on our @AmazonHelp account here: amzn.to/495GtXH. Be sure not to include any personal account information. We'll be happy to help! -Jane
English

@AmazonHelp Hi Amazon, I received an email to say "your package was left near the front door/porch" with a photo attached but the photo is NOT our house. We have a blue door. The door in the photo is green! Please resend the item as soon as possible to the correct address!
English

@AmazonHelp Original delivery date was 31 Jul but you say nobody was home to sign which is NOT true because both my husband & I were home ALL day. You then told us you were going to deliver today & we waited til 21:00 w/ no sign of delivery so nothing has happened on revised delivery date.
English

Hello! Thanks for messaging us. While we don’t have access to order or account information via social media, we'd like to help to the best of our ability. We can certainly understand your concern and apologize for the delay. Delays are rare, but can happen when unforeseen circumstances arise. Please keep us updated on this order and let us know if it doesn't arrive by the revised delivery date. You can read more here: amzn.to/4mpaYwK. -Natalie
English

@AmazonHelp this is the second day our Seagate IronWolf 12TB, NAS, Internal Hard Drive was NOT delivered. You failed to deliver yesterday and it's 20:50 now and still no sign of delivery. Please track down my delivery and let us know where it is. thank you
English

@KoreanAir_KE I received an email telling us to check in and book seats for our flight from LHR to NRT via ICN tomorrow 23rd but it is not allowing me to do so. Please help. thank you.
English

@HartsOfStur Hi could you tell me when your online sale ends which is on now? thank you
English

@TfL Hi when I try to topup my oyster card on my phone, it tells me an app update was released on 23 Nov, to upgrade via the AppStore to continue using it but when I go to TFL& contactless on the App Store and click on it, nothing happens. Would you be able to tell me what to do?
English

@ITVXhelp not sure if I'm making sense....When I click on the above link you sent me, I can clearly view the TV guide. When I click on LIVE to watch live tv and then want to view the TV guide again, where do I go to view it? I cannot find anything that says TV guide. thanks
English

@ImLisaJJ You can find our TV guide below so you'll never miss a show.🍿📺
itv.com/watch/tv-guide
English

@RoyalMail Hi, I've sent in non-barcoded stamps to be swapped for barcoded stamps on the 29th July but I have not received them yet and it's been over two weeks. Do you know when I should expect them? thank you.
English

@DVLAgovuk Hi, I have tried to renew my driver's licence online twice but got "license evidence provided does not match the driver record". I have checked and re-checked but no success. Please advise what to do in order to successfully renew online. Thank you.
English

