Jose Fernandez

@jericho_im @TMobile Go at it then. I have transcripts and chat logs that say otherwise. In fact, i would challenge anyone at @TMobileHelp to prove me wrong.

@J__Fernandez @TMobile Might be a you problem. Been with TMobile since my 1st rip phone. Never had any issue that wasn’t resolved quickly. Even just upgraded phone an iPad with Zero issues.

After 2 weeks trying to upgrade my service with @TMobile, I have decided that nothing is worth this agony. It is not the network quality. it is the customer service, the opaque pricing, the push to digital (AI Customer Service) that will make me leave after several years. It really is a shame because they used to have the best CS in the industry. The web site does not match the app pricing. The agents in Philippines are not aware of promotions / pricing structures. They don't even know what the website or the app pricing says. You have to work hard to bypass the AI chatbot wall of unhelpfulness on the app only to get a less knowledgeable person after. You spend hours finalizing a plan only to have it change by over 50%. This causes you to literally begin the process again. They can't honor their pricing because nobody knows what the pricing actually is because it changes depending on where you check. Endless stories about how bad this company has become. Rather than rehash the same conversation a 6th time in 10 days with T-Mobile, I will go elsewhere. @TMobileHelp @JonFreier @SriniGopalan @MikeSievert

@LA_DOTr @LATstevelopez loves his city so much that he wants to see it die a slow death just so he can be loyal to his team.

Steve Lopez of the LA Times points out a few things about Spencer Pratt's incredible lack of depth, experience, or knowledge:

@FirstSquawk Then I guess there is no deal. Maybe Iran holds all the cards. Cant imagine it but that’s what their behavior says they think.

AN INFORMED IRANIAN SOURCE TOLD TASNIM NEWS THAT REPORTS CLAIMING IRAN OFFERED TO SUSPEND URANIUM ENRICHMENT ABOVE 3.6% FOR 10 YEARS ARE “COMPLETELY FALSE.” THE SOURCE SAID CURRENT TALKS ARE FOCUSED ONLY ON “ENDING THE WAR” AND THAT NO NUCLEAR DETAILS ARE BEING DISCUSSED. THE COMMENTS CAME AFTER A PAKISTANI DELEGATION LEFT TEHRAN FOLLOWING MEETINGS WITH SENIOR IRANIAN OFFICIALS.

@redsteeze That’s the thing I will never understand. With all the made up and cobbled up charges they needed to try to put the guy in jail, if Biden had Epstein dirt on Trump, we would have seen it.

"We let pedos slide" Why didn't President Joe Biden in four years release DOJ files exposing pedophiles including Donald Trump All you have to do is answer it. All this is is pizzagate for Libs

@stoolpresidente Good for you @stoolpresidente

And I’m still wondering why your team thought I’d want to play footsy with a guy who is a Nazi?

@SriniGopalan @TMobile Your customer service is terrible. I am betting you will see that starting to impact earnings at some point soon.

Q1 marked a strong start to @TMobile's year… accelerated YoY postpaid account growth alongside tremendous postpaid ARPA growth.  That performance comes from focused execution and solving real customer pain points. Case in point: Our Live Translation beta launches soon. Real-time voice translation with AI built into the network. And it’s just the beginning And it’s just the beginning. Look for continued momentum across wireless, broadband, and smart adjacencies, powered by our network and digital strengths. t-mobile.com/news/business/…

Agree. When I first started looking at making changes, my wife wanted to stay with @TMobile because of Customer Service. Once I started trying to make changes, I was shocked at how glaringly bad it has gotten in just two years. @TMobileHelp @SriniGopalan @JonFreier @MikeSievert

@J__Fernandez @TMobile You aren't lying! Went from Best CS in the industry by a mile, to completely fucking useless. Unbelievable how a company could allow this to happen. Since John Legore or however you spell it left as CEO, its went downhill

^Jacarra called. She asked what I should be paying for watch and phone lines. I am paying $20 for tablet and $12 for watches with discounts. The web says $5 for each in my plan. Then we engage in silly discussion about different watch plans. What? @TMobileHelp @JonFreier @SriniGopalan @MikeSievert

@J__Fernandez I am confident that a resolution can be reached today Jose. We have placed a call to you to ensure you are provided with a prompt solution and we will continue with you there. ^CameronN

@TMobileHelp The problem is that I have a list other "helpful" people like: ^MartinC, ^ErinL, ^DerrickW, ^NathanL, ^ChristalM, and ^LydiaA. That is only the interactions w/ @TMobileHelp people. All just to change my plan to a military plan. @JonFreier @SriniGopalan @MikeSievert

@J__Fernandez Jose, I know you've put a lot of time trying to resolve this. I can help fix your issues right now, so you can stay. I see your DM let's meet back there to continue working on a solution for you.^SharonB

@SenWarren Gaslighting for the uninformed. This is why @spencerpratt resonates. He stands for something. He has concrete ideas. @SenWarren needs you to be enraged, jealous of others, and feel like a victim of everything. That’s who this appeals to.

Trump brought the NVIDIA CEO on his trip to China to lobby Xi Jinping to buy advanced AI chips, even though it would create a U.S. national security threat. It turns out Trump also bought millions in NVIDIA's stock. The President's corruption is a national security disaster.

@taradublinrocks @davehydesports @Letterman @StephenAtHome @CBS I don’t see this as some hero farewell. This is a guy who turned a late night variety show into a political opinion show. His audience was basically the most ardent Trump haters. He bored or turned off everyone else.

This is GLORIOUS David Letterman & Stephen Colbert on the roof of the Ed Sullivan Theatre bringing back the classic @Letterman routine one last time This is how you go out, @StephenAtHome! 😂 And may @CBS implode literally the same way without you

@cb_doge @BrettRatner Same outfit.

The most important thing in life is having true friends.

@SawyerMerritt @WesternUnion also underestimated the telephone. “This ‘telephone’ has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us.”

5 million? He's in for a rude awakening. He added: "They cannot compete in urban and suburban against the terrestrial network. And by the way, that’s where like 95% plus of the revenues are."

If you ever want to experience the worst implementation of AI, go to @TMobile. They took what was once great service and replaced it with the most useless tool imaginable. You have to work hard to get past it for service.

@Faytuks This sounds like the worst deal possible.

Nuclear issues will only be discussed after an agreement to end the war, according to WSJ wsj.com/livecoverage/i…

Iran's proposal to the US to end the war, according to Al Mayadeen: - Ending the blockade - Freedom to export oil - Ceasefire in Lebanon - Removing US sanctions - Iranian control of the Strait of Hormuz - Unfreezing Iranian assets

@DukeOfLondonIII @Osint613 You are in England? There you go. The country of handouts.

@Osint613 Someone please tell this dotard he is going to have to release billions more in Iranian funds, just like Obama, if he ever wants them to agree to any deal and leave the Middle East. He has been played like the fool he is by Iran for 11 weeks now for the whole world to see.

U.S. President Donald Trump: "Iran has been playing games with the United States, and the rest of the World, for 47 years (DELAY, DELAY, DELAY!), and then finally hit “pay dirt” when Barack Hussein Obama became President. He was not only good to them, he was great, actually going to their side, jettisoning Israel, and all other Allies, and giving Iran a major and very powerful new lease on life. Hundreds of Billions of Dollars, and 1.7 Billion Dollars in green cash, flown into Tehran, was handed to them on a silver platter. Every Bank in D.C., Virginia, and Maryland was emptied out — It was so much money that when it arrived, the Iranian Thugs had no idea what to do with it. They had never seen money like this, and never will again. It was taken off the plane in suitcases and satchels, and the Iranians couldn’t believe their luck. They finally found the greatest SUCKER of them all, in the form of a weak and stupid American President. He was a disaster as our “Leader,” but not as bad as Sleepy Joe Biden! For 47 years the Iranians have been “tapping” us along, keeping us waiting, killing our people with their roadside bombs, destroying protests, and recently wiping out 42,000 innocent, unarmed protestors, and laughing at our now GREAT AGAIN Country. They will be laughing no longer! President DONALD J. TRUMP."

This why newspapers struggle. I read this opinion on the CA Gov race. This looks like an essay you get from a 5th grader. Rambling and incoherent. @latimes should hire an editor. latimes.com/opinion/story/…

@RpsAgainstTrump @davehydesports I’m 100% in favor of this. Fascism? Who cares. What is not acceptable is 24hrs of non stop hate for one guy while we ignored the last guy who literally wasn’t even “there”. Didn’t say anything then but up in arms now.

Trump’s FCC chair, Brendan Carr, says he plans to punish and potentially revoke broadcast licenses for TV networks critical of the Trump administration: “I’d be surprised if we don’t go down the path of license revocation for some. It will be up to them and their conduct.” This is fascism. This is what they do in authoritarian countries. This is cancel culture on steroids. Where’s the outrage?

@SteveKrak @MZHemingway Well said @SteveKrak What I noticed most was the laugh track. If the goal was humor, he would have made fun of Biden as well—or the plethora of crazies in that administration. This is not about entertainment. This is 1hr of political propaganda and rage baiting.

The Jimmy Kimmel gaslighting is pretty obvious. He called Melania Trump an "expectant widow," a play on "expectant mother." ("Expectant" definition - "hoping for something, especially something good and exciting.") So he was saying that Melania hoped Donald Trump died. And then 48 hours later someone tried to make that happen. Jimmy Kimmel's joke isn't the cause of this incident. But it's certainly fair to take a second look at the joke, the venue he made it (on broadcast television), and the platform he holds now, given the context of the political violence which had already been directed at President Trump.