@RoyalMailHelp do you provide photographic evidence of what you have found to be dangerous in the parcel and do you provide evidence that this is disposed of and not taken home by a RM worker. I know for certain that this parcel did not contain restricted or dangerous goods !!!!
@RoyalMailHelp I purchased an item that was dispatched to yourselves on the 19th December on special delivery. To date I’ve still not received it and you are now saying it may contain restricted items, I know for certain that this package does not contain anything restricted
@JayneJinnyll Morning Jayne, I'm Johnjames. I'm sorry to hear you're having problems with the app, we're not aware of any technical issues at present. 1/2
@HalifaxBank hi, the banking app on my phone is failing to launch since yesterday, it’s saying that you’re having technical issues. Any idea on how to get this resolved ?
@AntonVanDellen do you remember my son Benjamin Moston ? Seventeen years yesterday since he passed due to the negligence of Staffordshire ambulance service
@NeomOrganics can you tell me where my order is? It was on 48 hour tracked and it’s been nearly a week. Royal Mail are still waiting for you to dispatch the item so there is no movement there. Totally unacceptable. You should at least refund me for the delivery cost. Poor show.
@LauraDe62947456@NeomOrganics@HannahJ76215420 They sent me a tracking number last week but forgot to hand the parcel over to Royal Mail. They look like they are dispatching orders quickly yet they aren’t even leaving their warehouse
@NeomOrganics@HannahJ76215420 You need to be honest and tell people what has gone wrong and whether the packages have been sent. I really think a tweet updating customers is the least you can do
@NeomOrganics I’m really disappointed with Neom. I spend over £200, the order took 12 working days to get to me rather then 5-8 and there is something missing. Customer service line isn’t in operation, can you help me??
@NeomOrganics you have given me a tracking number but you haven’t handed the parcel over to Royal Mail, this was five days ago !!! I would now like to cancel my order
@NeomOrganics I placed an order which was dispatched promptly, however the tracking number that you provided isn’t valid for Royal Mail and they have said that they haven’t received the parcel. Any help appreciated
@DWP you have said that my national insurance number isn’t mine, this has resulted in my student loan not being paid out. I now have no money to pay my accommodation fees. Could you please help by contacting the SLC to get this sorted
@sheena_77@WayfairUK Same here, XDP are a dreadful company. They’ve had my order since the 11th October and it’s still not left their depot. Unless @Wayfair change their delivery company I won’t be shopping with them again
@WayfairUK Just sent you DM regarding my order and XDP courier firm who seem to have lost it! Please can this be looked into ASAP as delivery was due on the 28/29th.
@ZARA I am wanting to return an item via Royal Mail but the only option you’re giving me is Hermes, I would have to travel 98 miles for my nearest drop off point if this is the case. Can I please have a return address so that I can send back via Royal Mail
@HMRCcustomers I am trying to contact somebody re my national insurance number but the phone line goes dead when I choose any option. I’ve been issued with a national insurance number but it’s not recognised with the student loan company. Any help greatly appreciated
@JayneJinnyll@Klarna Afternoon Jayne, So sorry to hear that! If you leave us a DM with your details typically associated with Klarna, our agents can offer some solutions to increase your chances of a successful purchase /Bruce
@Klarna I’ve used Klarna for a couple of years with no issues. I can’t use it at all now, continually get a message saying you can’t verify my personal details. Nothing changed my end so obviously issue your end
@JayneJinnyll@AlexanderWood45 Hey Jayne 👋 Thank you for bringing this to our attention! I'll be happy to take a look where your return bag is and get some information for you. Please do pop me over a DM using the link below and include your full name and phone number 😊 Chris twitter.com/messages/compo…