Wayfair.com

@vinran Please send us a DM to @Wayfairuk and we would be happy to help!

@Wayfair You guys are a joke! I have requested refund in store credit on my order for around 3 days and it hasn’t been done. I am tired chasing but your customer service is appalling! No wonder your reviews are filled with horrific customer service experiences.

@n0mad_sc0tt Hi! We are truly sorry to hear that you're still receiving promotional emails from us. We would be happy to help get this fixed! Can you please send us a DM with your email address? Thanks!

@oherinn_ Hi Erin, we are sorry for the issues with your son's bed. We are happy to look into this for you. Kindly send us a DM with your order number, email address and phone number. Thanks!

guys, @Wayfair is such a joke. We got my son’s bed on 7/2, the hardware was missing, I contacted them & asked for hardware… they’re sending a whole new bed, it’s taking FOREVER. I didn’t want a new bed. I wanted hardware. They didn’t let me expire shipping either. So annoying!

Hi Lesley, we're sorry to hear about your experience and understand your frustration. We'd like the opportunity to have this reviewed further. Our Wayfair UK team will be happy to assist you. You can send them a message here: spr.ly/6013BEPGpX or call 0800 756 4779. They are available Monday through Friday from 8:00 AM to 7:00 PM GMT and Saturday and Sunday from 8:30 AM to 5:00 PM GMT. We appreciate your patience and hope to help resolve this for you as quickly as possible.

.@Wayfair uk customers beware. Cost on site is not true. Got charged almost £30 extra. Contacted customer services who have said they have contacted their finance dept to check but now they will not deliver order when stated until extra money paid. Trading standards contacted

@Marisol97743995 Hello Marisol! Unfortunately, we do not have any promo codes or discounts. We work to keep our prices as low as possible, and we run daily sales.

@wayfair I'm looking for coupon codes, do you have any? couponfollow.com/site/wayfair.c… via @couponfollow

@Zaisersoze Hello Zaiser. We're very sorry to hear of the problems you have had with your desk and we are so sorry to hear that you lost your home. We would be happy to discuss your order if you send us a direct message with your order number, email address and phone number. Thank you.

@Wayfair I ordered a desk in late 2024 after we lost our home and its contents in Hurricane Helene. The desk arrived with missing hardware for the accessory cart, but we ignored it because our home was destroyed. I just contacted Wayfair and they refused to send new hardware

Save BIG on home improvements before the holidays. We've got deals from Shaw, Merola, Kwikset, and more. spr.ly/6014uOOyE

@Koffee_Mark We are so sorry to hear that there are any delays at all with your order. Please feel free to DM us with your order number, email address, and phone number.

Number of times I've been told "I'm so sorry." by @FedEx this week 237. Number of businesses I won't use again 2 @Wayfair for using the cheapest, least flexible delivery the could on an already delayed order. And @FedEx for pretending they couldn't deliver to an address they've used thousands of times before because their #Twinsburg Ohio hub is a shit hole.

Thank you for reaching out! Although we don't have any promo codes to give out at this time, we do send them out at random via email if you are signed up to receive our promotions! We are happy to check to see if you have any available in your account. Please send us a DM and provide us with your email address.

@wayfair do you have any current coupon codes? couponfollow.com/site/wayfair.c… via @couponfollow

@HeatherBee63 Hi Heather, we truly apologize for this experience. Please send us a DM with your order number, phone number and email address. We are happy to help!

@FedExHelp @Wayfair You guys are really just doing the most… taking over $3,000 from me over multiple weeks. First shipments were delayed, now almost all of them are being held hostage less than 30 miles from my home. And your chat agent 👻 me.

@Scottbraduk Hi, For Wayfair UK assistance, our UK team will be happy to help if you send a message by going here: ttwitter.com/wayfairuk.

@Wayfair you are going to loose a lot of customers with your it to make sure your not 2 browsers and 7 attempt would not let me in to your site hay ho, no bed for me !!

@Mike88660166 Hey, I know how frustrating that can be. Feel free to send us a DM with your order number, email address, and phone number, and we can look into it.

@Wayfair Stay away from this company. I ordered a gazebo from them and not only did they send me the wrong gazebo, it also had damaged and missing parts. No worries though as the sent me a 10% off coupon. Its been an absolute nightmare dealing with this. Screw Wayfair!!

@Roxim997 Hi Roxim, we are sorry your order was not able to be cancelled. We are happy to look into this for you. Kindly send us a DM with your order number, email address and phone number. Thanks!

If you ever need furniture, don't use @Wayfair . I just had to pay a $120 return fee because they couldn't cancel an order before it was even shipped. Absolute awful service.

@mcjoey777 Hi Joe, we do not have any available promo codes or coupons at this time, but our daily sales at Wayfair.com are up to 70% off!

@wayfair have any current coupon codes? couponfollow.com/site/wayfair.c… via @couponfollow

Hi Heath, thanks for reaching out to Wayfair! While we aren't able to issue promo codes upon request, we'd be happy to take a look and see if there are any current offers or promotions available for your account. Please send us a private message so we can assist you further. We appreciate your patience and look forward to helping!

@wayfair About to make a purchase... any coupons available? couponfollow.com/site/wayfair.c… via @couponfollow

@JohnSmithgspt We do not have any available promo codes or coupons at this time, but our daily sales at Wayfair.com are up to 70% off!

@wayfair are there any coupon promotions running? couponfollow.com/site/wayfair.c… via @couponfollow

@flyboytyler We are so sorry to hear that there were any issues at all making your order. While we do not provide price matches, please don't hesitate to get in touch with us directly if you have any questions or need support.

@wayfair I got tired of waiting, lets see if the supervisor gets back to me...

So first I hit the issue where @Wayfair wesbite didn't have a checkout button on ipad. Now I find the item has dropped in price, the item hasn't yet arrived, but Wayfair have a policy "we do not offer price matching or price adjustments for internal price drops" #PoorService

@practical_james We are sorry to hear you're having issues with an item you've purchased from us. If you'd like us to look further into this situation, please send us a message with your order number, email, and phone number. Thanks!

@Wayfair love your prices but I'm afraid I'm done. Every package ships @FedEx and they literally get pushed off the back of the truck into the driveway. I'm done fighting to get replacement parts. I won't order from anyone using @FedEx again.

@nataly_a1989 Hi! Our UK team will be happy to help if you reach out to @wayfairUK Thank you!

@Wayfair how do I get free delivery on this?

@Scuba0220 Hi Stephen, we'd be happy to look into this further. Please DM us your order number, email, and phone number for assistance.

@Wayfair I have an order that says need more action and to get in touch with your team. But I contact customer support and is being told I have to wait 48 hrs? What kind of customer service is that??

@DarthKitty78 Hi Jamie, we truly apologize for this experience. Please send us a DM with your order number, phone number and email address. We are happy to help!

@Wayfair I spent 2 hours with 3 reps trying to change my order before it shipped because I decided on a different, more expensive set. Instead, I was told it would ship anyway and I’d have to pay return shipping. As a first-time customer, I’m incredibly disappointed.