Wayfair.com

@little__f0ot Hello! We are very sorry to hear about this difficulty and we would be happy to investigate this issue. Can you please send us a direct message with your order number, email address and phone number? Thank you.

@Wayfair there was a $20 credit on my account days ago and now it’s gone???

@JKEwilson We are sorry to hear of the delay with your delivery, Jeff. We'd be happy to look into this. Please send us a DM with your order number, email, and phone number for assistance.

@Wayfair why am I getting the runaround in my order. Been sitting in Georgia for 3 weeks and your large parcel logistics people act like they can’t call and find out anything. Just giving me the well we could reorder or we can wait another 10’days for an update.

We appreciate you sharing your experience and are glad to hear the TV stand feels sturdy, and we are sorry for the confusion with the drawer assembly and missing hardware as the pulls should not require glue and should include proper screws, so we would like to look into this and make it right for you, please send us a direct message with your order number, email address, and phone number so we can assist further. Thank you.

@Wayfair This is the TV stand that I bought from Wayfair. It’s extremely sturdy. There are no directions for assembling the drawers. There is very limited hardware left too. The directions say to attach the decorative pull to the draw, but there’s no screws. Am I supposed to glue

@FreyPeggy Hi Peggy! We are so sorry to hear that there were any issues at all with the wrong item arriving in your order. Please feel free to DM us with your order number, email address, and phone number. We would love to investigate this with you.

@Wayfair I reordered a comforter I purchased in 2022. You sent me the WRONG ONE THREE TIMES! What is going on with your company? Three times wrong item, three times I've called and been reassured THE CORRECT ITEM WOULD BE SHIPPED! You failed 3 times. I deserve an explanation

@jillkunic Hi Jill! We are so sorry for the trouble you've experienced with your order. Would you mind sending us your order number, email address, and phone number in a DM? We'd be happy to look into this for you!

@Wayfair the lift-top hinges on my Laurel Foundry coffee table completely failed & cannot be repaired, even by a professional. Your listing advertises a warranty, yet no warranty terms can be provided. This is both a product failure & misleading warranty claim. Please advise.

@JeffCarlsojdpo We've received your DM and a member of our team will respond to you shortly. Thanks!

@Wayfair Hi! Please explain to me why my order #3333295242 is delayed. Each time I am directed to customer service which has an impressive hold time. I have reached out via text chat three times. Could a live breathing human being please explain why this order placed on 4/2/26 still hasn’t shipped. It’s very frustrating. @Affirm has financed it and has posted payments. My daughter is tired of sleeping on the floor and I’m tired of explaining to her why she is sleeping on the floor. Thank you Jeff A. Carlson

@DubdeanoJackie Hi Jackie! We do not have any available promo codes or coupons at this time, but our daily sales at Wayfair.com are up to 70% off!

@wayfair do you have any coupon codes? Thanks! couponfollow.com/site/wayfair.c… via @couponfollow

Thank you for reaching out! Although we don't have any promo codes to give out at this time, we do send them out at random via email if you are signed up to receive our promotions! We are happy to check to see if you have any available in your account. Please send us a DM with your email address. Thanks!

@wayfair are there any coupon codes available? couponfollow.com/site/wayfair.c… via @couponfollow

@RubanR14871 Hi Oobl! We apologize for the frustration with our bot, it's there to help our agents gather the needed information. A member of our team will be in touch with you via DM shortly.

@Wayfair @Wayfair your private messages are the same bot as on your website. I've already gone through that nonsense process.

@Wayfair why is it you can just delay and delay orders but prevent cancellation of them while they're delayed? I have one part of my order missing and a second part delayed and yet no recourse to get my money back.

@chrisoley85 We do not have any available promo codes or coupons at this time, but our daily sales at Wayfair.com are up to 70% off!

@wayfair are there any coupon codes available? couponfollow.com/site/wayfair.c… via @couponfollow

@sherry_annett Hi Sherry! We do not have any available promo codes or coupons at this time, but our daily sales at Wayfair.com are up to 70% off!

@wayfair have any coupon code promotions? Thx! couponfollow.com/site/wayfair.c… via @couponfollow

Hi Chandra, thanks for reaching out to Wayfair! While we do not issue promo codes upon request, you can sign up on our site using an unregistered email to receive one. If you already have an account, feel free to share your email address here and we would be happy to check if there are any current offers or promotions available. We appreciate your patience and are happy to help!

@wayfair any available coupon codes to redeem? couponfollow.com/site/wayfair.c… via @couponfollow

@PeersAmie Hi, we’re sorry to hear about your experience. Please send us a private message with your order number and the email address on the order so we can look into this right away and help.

@Wayfair made an order that was due to come Wednesday, DHL updated 3pm Wednesday to say delayed until Thursday & since then absolutely nothing. Tried to speak to DHL who say my shipment number doesn’t match my postcode so they can’t help!!! But it’s definitely correct, help!

@rhoddykes Hi Rhod! We're so sorry to hear that there are any issues at all with pickup of your order. Please feel free to DM us with your order number, email address, and phone number. We would love to investigate this with you.

Hi Penny, thanks for reaching out to Wayfair! While we do not issue promo codes upon request, you can sign up on our site using an unregistered email to receive one. If you already have an account, feel free to share your email address here and we would be happy to check if there are any current offers or promotions available. We appreciate your patience and are happy to help!

@wayfair have any promo codes I can use? couponfollow.com/site/wayfair.c… via @couponfollow

@KimHolland911 Hi Kim! We understand if your daughter doesn't have an X account. Please feel free to reach out via phone at 1-877-929-3247.

@Wayfair my daughter bought a tv console and it has a huge chip/gouge. Where is your customer service? She has reached out several times to not have anyone respond. This is not acceptable.

@niyatpatel23295 Hello Niyat, we are very sorry to hear about your unpleasant service experience. If you need additional assistance, please send us a direct message and include your order number, email address, and phone number. Thank you.

@Wayfair Not only it was delayed in shipping, the product that arrived is used. On top of that it is missing parts. I am never eveerrr going to order from Wayfair again.

@nicpierce19 We are truly sorry to hear that you've had a bad experience with our customer service team. We would be happy to see what we can do to help! Would you mind sending us your order number (if applicable), email address, and phone number in a DM? Thanks!

@ABPNC We are sorry to hear you're having trouble getting an issue resolved. Please send us a DM with additional details, and we'll be happy to review the matter further.

@KimHolland911 @Wayfair Key word there was Help- that’s all I’m asking for🙄