Jendor

Shopify stores get terminated every day, but here’s what most people don’t realize: Stores also get reinstated every single day This is another successful Shopify Payments disabled case resolved. The payouts are now restored, and the store is back on track. Many merchants panic when they see a termination or payment hold, but in reality, these actions are triggered by automated risk systems, when you understand how the system works and present your case properly, reinstatement becomes very possible not lucky, but right process. I don’t rely on guesswork. I use structured approaches that align with how Shopify reviews and re evaluates accounts. If your store has been, Terminated, your Shopify Payments has been disabled or Payouts on hold Don’t rush blindly approach it the right way Send me a DM. Let’s review your case and work toward getting it resolved.

@bigfnama333 @ccmoha1109 @omleakk @Shopify @ShopifySupport @harleyf Oh, thus, us bad, haven't you gotten it resolved yet Dm I can offer some help

@ccmoha1109 @omleakk @Shopify @ShopifySupport @harleyf It goes case by case, I also had it with a hongkong company but didn’t had such low reserve and payout schedule. Me it was 40% for 30 days a T + 7 payout Plus a ban because of klarna

Got hit with one of these. Makes ZERO Sense. 6k+ Orders processed, 0 chargebacks/Disputes. Shopify Just randomly putting a 20% hold on my store. Pls tag @Shopify @ShopifySupport @harleyf

@ecom_souf Your store may be linked to a terminated one. Shopify have their way of finding put

C’est une dinguerie à chaque fois que je crée une nouvelle boutique et que je configure shopify paiement ça me ban instant, c’est déjà arrivé à quelqun ?

Ooh, this is bad for business Payments hold are usually caused by some minor risk triggers that we don't notice, especially when you're compliant thing will now feels like Shopify is mean And it's what they've set in their system You know it their system that flags stores for termination, it might just be due to minor risk that are very resolvable, but you still have to be strategic Dm I can offer some help in getting this resolved

We’re extremely disappointed with Shopify. A large amount of our funds is being held after our store was wrongly flagged as fake due to shipping delays caused by war-related issues. All documents were submitted and approved, yet our money is still locked. This is unacceptable

@Youngnn84N @Shopify @ShopifySupport Ooh this probably because your acc is probably in review, and might be stuck If support is not being supportive Dm let's discuss i can offer some help in getting this resolved

@shopify @ShopifySupport My payouts have been on hold for 3 days with zero email, notification, or explanation. Chat support has no idea why. Still waiting for the team to respond. Can someone please look into this ASAP?

@Daggerwhips @Shopify @harleyf @ShopifySupport @tobi Wtf 11M annually with 0.2% chargeback rate Tjus must be in error or just caused by minor risk triggers

Hey @Shopify It’s been 2 weeks know since you guys took down my Shopify payments on a store that’s doing $11M anually, with a chargebacks rate of 0.2%. Support isn’t helping at all. would really appreciate if you guys could please take a look :) @harleyf @ShopifySupport @tobi

@mdvecom @Shopify @ShopifySupport @tobi Ooh, this is bad O chargebacks? Though this may actually be caused by some minor risk triggers, though Dm let's discuss i can offer some help in getting this reinstated

Hi @Shopify You took down my Shopify Payments & declined appeal, store that has 0,0 chargebacks & steady fulfillment & regular delivery times for dropshipping. Support not helping a bit, absolutely ridicoulous. Can you please take a look? @ShopifySupport @tobi

@dtcharley @Shopify @harleyf @ShopifySupport Ooh $8m annually with 0.15% chargeback rate if you're not selling high risk products This must be caused by just minor risk triggers Dm let's discuss 8 can offer some helo in getting this resolved

Hi @Shopify You just took down my Shopify Payments store that's doing $8M annually, with a chargeback rate of 0.15%. Support not helping a bit, absolutely ridicoulous. Can you please take a look? @harleyf @ShopifySupport

@Sarapatel3000 @ShopifySupport @Shopify @tobi @harleyf Let's discuss this, I can offer some help in getting this resolved It's what I do, Dm

@ShopifySupport @Shopify @tobi @harleyf I run a legitimate business selling original products with real inventory (3,000+ units per product, fully verifiable). I’m facing a serious issue with Shopify and need help getting my case reviewed.

@AL0R @harleyf @ShopifySupport Ooh don't worry, then good luck Im sure you don’t even check me up

@Jendor_pro @harleyf @ShopifySupport :))) i smell scam😅😅

Almost 2 months, there is a bug or something in our shopify payments, 3/1 of our sales stuck in Pending status other payouts we can receive without any issues,. We are in touch with support but almost 1+ month each day they tell they are investigating.. @harleyf @ShopifySupport

@C444Ivo37081 @KevinWoute12802 @Shopify @ShopifySupport Ooh really Dm I can offer some help in getting resolved

@KevinWoute12802 @Shopify @ShopifySupport Yes have the exact same. On all stores now. As well 02.07 CET..

@Shopify @ShopifySupport is about to ruin my business, and I need help immediately or I’ll be forced to escalate this further with legal action and regulatory complaints. I received a notice that my Shopify Payments account has been disabled due to “risk” and “misrepresentation,” which makes absolutely no sense. Every single customer places their order manually through our Shopify checkout. All payments go through standard verification (CVV, ZIP, etc.). There is no unauthorized activity. On top of that: - We have 0% chargebacks -Only a 3.9% refund rate, which clearly shows we actively take care of our customers -We do not sell any prohibited products So this decision is completely unjustified. The worst part is that although we have already fulfilled a large portion of these orders, all of our payouts are now being held for up to 120 days. This means: - We cannot pay our team - We cannot fulfill remaining orders - We cannot support customers properly - We cannot pay taxes that are already due Meanwhile, funds are still being taken for refunds and adjustments, which puts us in an extremely unfair and damaging position. This cannot be a reasonable or lawful outcome for a legitimate business with clean metrics. I am NOT asking for reinstatement right now. I am asking for a partial payout release, even if Shopify keeps a reserve (20–30%) to cover any potential risk. That is a fair and reasonable solution. We can provide anything needed: - Tracking numbers - Supplier invoices - Inventory and packaging proof - Company documentation - Shopify chargeback and refund reports There is zero reason to completely block all funds. If this is not resolved quickly, I will have no choice but to escalate this situation further. Please fix this as soon as possible.

@KevinWoute12802 @ShopifySupport @Shopify Dm bro this is definitely caused by minor risk triggers I cam offer some help in getting it resolved

@Shopify @ShopifySupport is about to ruin my business, and I need help immediately or I’ll be forced to escalate this further with legal action and regulatory complaints. I received a notice that my Shopify Payments account has been disabled due to “risk” and “misrepresentation,” which makes absolutely no sense. Every single customer places their order manually through our Shopify checkout. All payments go through standard verification (CVV, ZIP, etc.). There is no unauthorized activity. On top of that: - We have 0% chargebacks -Only a 3.9% refund rate, which clearly shows we actively take care of our customers -We do not sell any prohibited products So this decision is completely unjustified. The worst part is that although we have already fulfilled a large portion of these orders, all of our payouts are now being held for up to 120 days. This means: - We cannot pay our team - We cannot fulfill remaining orders - We cannot support customers properly - We cannot pay taxes that are already due Meanwhile, funds are still being taken for refunds and adjustments, which puts us in an extremely unfair and damaging position. This cannot be a reasonable or lawful outcome for a legitimate business with clean metrics. I am NOT asking for reinstatement right now. I am asking for a partial payout release, even if Shopify keeps a reserve (20–30%) to cover any potential risk. That is a fair and reasonable solution. We can provide anything needed: - Tracking numbers - Supplier invoices - Inventory and packaging proof - Company documentation - Shopify chargeback and refund reports There is zero reason to completely block all funds. If this is not resolved quickly, I will have no choice but to escalate this situation further. Please fix this as soon as possible.

We're aware of an issue impacting multiple Shopify services. We are investigating this issue and are working to resolve it. You can find the most up-to-date information about the issue on our status page at shopifystatus.com, and we will share more updates as soon as possible. Thank you for your patience.

Ooh this is bad, Dm bro @KevinWoute12802 Let's discuss this I can offer some help in getting this reinstated. You can actually get your account reinstated and you'll because you're compliant enough from negative you explained if it's so, this might be caused by minor risk triggers that are resolvable like spikes in sales etc. Dm I can help you get this resolved

@JeffEcomm @ShopifySupport @Shopify Told you to reach out, bro Let's discuss this I can help you get this resolved

@ShopifySupport @Shopify Despite submitting detailed proof of legitimate operations, $73k+ remains held (+ ~$8k on hold) while withdrawals continue. ~400 orders blocked. This is disproportionate. Requesting urgent review and partial release rather then standard email returns.

@17ecom @ApeCapitalFTW @ecomlegend @Shopify @harleyf @ShopifySupport Dm

@ApeCapitalFTW @ecomlegend @Shopify @harleyf @ShopifySupport And how do you get in contact with an insider of Shopify or meta?

Hi @Shopify You just took down my Shopify Payments store that's doing $10M anually, with a chargeback rate of 0.1%. Support not helping a bit, absolutely ridicoulous. Can you please take a look? @harleyf @ShopifySupport

@lvh037 @ecomlegend @Shopify @harleyf @ShopifySupport Ooh really? Dm let's discuss i can offer some help in getting it resolved

@ecomlegend @Shopify @harleyf @ShopifySupport Always same story! @Shopify

@ecomlegend @Shopify @harleyf @ShopifySupport Ooh this is bad 1% chargeback rate? This must be just a minor risk trigger must be easy to get resolved If you're still on it or support is not being supportive Dm, let's discuss i can offer some help in getting it resolved

@theperryx_ Congrats man🫂

thanks shopify

@ZahraLachgMz @harleyf Ooh this is bad, if you're compliant this may be in error or just caused by minor risk triggers Dm, I can offer some helpbin getting thus resolved

@harleyf I run a small brand on Shopify. On 1 April your team confirmed our payment hold was lifted. On 3 April a different team disabled our entire gateway. No explanation, no escalation path. This is a communication failure inside Shopify costing me real revenue ! Need help

@Vendorqueenog @ShopifySupport Ooh, your account is definitely in review Dm I can offer some help in getting this resolved

@ShopifySupport still having issues transferring money out of my balance into my bank account. I've been asked to verify my ID which I did and it's coming up invalid when I know my drivers license and passport is valid. My ticket# is 65452986. Two week long issue