Jumbo Electronics

@jumaali @SamsungGulf @dubai_consumers @UAESCP Thank you for bringing this to our attention. We’re sorry to hear about your experience and would like to look into this further. Kindly share your contact number or case details via DM so we can assist you directly.

@SamsungGulf @JumboWorld ماهي الأسباب اللتي تجعلكم ترفضون بيع قطع غيار لزبائنكم ؟ What are the reasons that makes you refuse to sell spare parts for Samsung appliances owners @dubai_consumers @UAESCP

@Miqdaadd @PuriSumir @BoseService We're truly sorry to hear about your experience this is not the level of service we aim to provide, To help us look into this matter further and assist you directly, please share more details with us at serve@jumbo.ae or via WhatsApp at +971 600 532395.

@PuriSumir @JumboWorld @BoseService Oh mate @JumboWorld does not care neither does @BoseService my device has been with them since the end of October. They're just playing games at this point

@JumboWorld @BoseService after sales service 4 a bose product has become an issue!no active centre in the city(only Jebel ali) &it's been 9 days since unit was dropped &still status shows sourcing 4 parts!!!

@5FQ @SamsungGulf We're truly sorry to hear about your experience this is not the level of service we aim to provide, To help us look into this matter further and assist you directly, please share more details with us at serve@jumbo.ae or via WhatsApp at +971 600 532395.

. @SamsungGulf @JumboWorld is a deadly combination. Samsung who just forget their customer after the sale and Jumbo, the twin who doesn't update or respond to the customers. #PatheticService

@MajedYousif @AskDyson @Dyson We're truly sorry to hear about your experience This is not the level of service we aim to provide, To help us look into this matter further and assist you directly, please share more details with us at serve@jumbo.ae or via WhatsApp at +971 600 532395.

@JumboWorld @AskDyson @Dyson The worst service center is Dyson Middle East u want to order Dyson parts either, delivery takes 2 weeks or you pick it up from jebel Ali !!! If I knew that before I would of not buy anything from them

@shamsyhg We're truly sorry to hear about your experience This is not the level of service we aim to provide, To help us look into this matter further and assist you directly, please share more details with us at serve@jumbo.ae or via WhatsApp at +971 600 532395.

The one she called me and telling me she is manger .. she said approximately 2 days mean 10 days or two weeks !!! Is that right ? @JumboWorld

@shamsyhg We're truly sorry to hear about your experience This is not the level of service we aim to provide, To help us look into this matter further and assist you directly, please share more details with us at serve@jumbo.ae or via WhatsApp at +971 600 532395.

I make order and it was mention in checkout delivery will be in 2 days Now they tell me they don’t have stock !! So why they take the order if they don’t have stock @JumboWorld

@jobbyzach We're truly sorry to hear about your experience . To help us look into this matter further and assist you directly, please share more details with us at serve@jumbo.ae or via WhatsApp at +971 600 532395. We value your feedback and hope to make things right. — Jumbo Team

@JumboWorld where's my order 7 days after you took the money I have zero updates. #J1025103679

@fgirish15 @adcoopuae We're really sorry to hear about the issue you're facing w/ Your Item You may drop off the item at our service center in Jebel Ali for inspection. Alternatively, you can contact our customer care team for further assistance: 📧 Email: serve@jumbo.ae 📱 WhatsApp: +971 600 532395

@JumboWorld @adcoopuae I received gift from my wife PS5 Pro which is purchased from AdCoop AbuDhabi Mall. Within week, just played 1-2 hrs max.. started facing issue with controller. I submitted the controller to adcoop. I want a replacement of the product, as it was brand new

@hemukesh120415 We sincerely apologize for the inconvenience you experienced, We understand how frustrating this. To assist you further, please contact us at serve@jumbo.ae or call us or WhatsApp us on 600532395. We will prioritize your case and work to resolve it as quickly as possible.

@JumboWorld Purchased a laptop worth AED 6400 but couldn’t claim VAT refund due to an incorrect invoice number. Despite assurance from the store to send an updated invoice via WhatsApp,I wasted 3+ hrs at immigration & nearly missed my flight to India.

@jomash7681 @flyaditya @SamsungGulf Dear Valued Customer, As previously informed, your device is ready for collection & the charger has been replaced. As per company policy, we’re unable to replace fully functional devices. We also kindly request keeping internal communications private. Regards, Team Jumbo

@JumboWorld @flyaditya @SamsungGulf already done several mail to serve@jumbo.ae Do you want me to resend again? (refer snapshot)

@JumboWorld I have had a dissapointing experience buying @SamsungGulf TV from you Mall of Emirayes store .There was a promotion that your team has not honoured

@jomash7681 @sameerahmed06 Dear Valued Customer, As previously informed, your device is ready for collection & the charger has been replaced. As per company policy, we’re unable to replace fully functional devices. We also kindly request keeping internal communications private. Regards, Team Jumbo

@JumboWorld @sameerahmed06 already done several mails to this id but with no action taken (refer snapshot)do you want me to resend again?

@JumboWorld My service request no 20932666. I have given defected PS -5 unit on April 3rd but until now there is no replacement yet. Called several times to customer service .. Until now no firm date yet .Disappointed with the service ..please take urgent action ..

@jomash7681 @flyaditya @SamsungGulf Dear Valued Customer, We apologize for the inconvenience caused. Our team is working on your case and the currently we are waiting for the updates from the brand service provider. please connect with serve@jumbo.ae for further assistance. Regards , Team Jumbo

@JumboWorld @flyaditya @SamsungGulf Similar experience for me too. My Service case registration number is 20927699. Bought product recently and already gone faulty 3 times. Worst part is there has been no action from jumbo.strongly not recommend Jumbo.

@jomash7681 @sameerahmed06 Dear Valued Customer, We apologize for the inconvenience caused. Our team is working on your case and the currently we are waiting for the updates from the brand service provider. please connect with serve@jumbo.ae for further assistance. Regards , Team Jumbo

@JumboWorld @sameerahmed06 My Service case registration number is 20927699. Bought product recently and already gone faulty 3 times. Worst part is there has been no action from jumbo.strongly not recommend Jumbo. More than I used the product it’s been lying at jumbo for long l!!

@jomash7681 Dear Valued Customer, We apologize for the inconvenience caused. please connect with serve@jumbo.ae or DM us for further assistance with product & contact details. Thank you for your patience. Regards , Team Jumbo

@JumboWorld Iam having the worst customer support from Jumbo!!! Bought a product recently and already it has gone faulty 3 times. The most hurting part is there has been no proper support/response from entire team even after several follow ups. Strongly not recommend JUMBO!!

@Shahir50 @Sony @SonyMEA @SonyElectronics Dear Valued Customer, We apologize for the inconvenience caused. please connect with serve@jumbo.ae for further assistance with product & contact details. Thank you for your patience. Regards , Team Jumbo

@Sony @SonyMEA @SonyElectronics To resolve the issue, I visited the Sony service center at @JumboWorld Abu Dhabi today. However, the agent informed me that they would not repair the unit but only offer a replacement, costing 300 AED per earbud—essentially the same price as buying a new pair.

@sony @SonyMEA @SonyElectronics I have been using your WF-1000XM4, which I purchased in 2023. They were working fine until recently, but now the battery lasts no more than 5 minutes. After researching online, I found that this issue may be caused by a specific firmware update.

@vireng91 @Bose @lilajosnyder @kchhabria Dear Valued Customer, We apologize for the inconvenience caused. Please connect with serve@jumbo.ae for further assistance as team is already working upon your requirements. Thank you for your patience. Regards , Team Jumbo

@Bose @JumboWorld @lilajosnyder @kchhabria Case 20891102: Took my Bose Soundbar900 on 04/01 to Jumbo for an issue. They said it needed a software update-1month & 150 AED later, it’s worse! Won’t connect or be recognized by the app. No real support, constant delays.please help

@ShivaSwami0407 @Bose @BoseService @Sony "We sincerely apologize for the inconvenience caused and fully understand your frustration. Kindly connect with us via phone or WhatsApp at +600532395, or email us at serve@jumbo.ae. We are here to assist you."