KEEN

@PandaMilk58 We're bummed to hear about your experience. We stand behind our products and offer a one-year manufacturer's warranty on material defects. You can file a warranty claim here: keenfootwear.com/pages/warranty and our customer service team will be in touch. Thank you.

Don’t buy @KEEN work boots. They are junk. 2 pair in under 4 months.

@Oldre21 We'll tell our product team you'd like to see them return!

@KEEN bring back the Coronado

@triallaw Oh no! We're bummed to see your Targhee boots are falling apart. We stand behind our products with a one-year manufacturer's warranty. You can file a warranty claim here: keenfootwear.com/pages/warranty. We'd recommend you look into the Targhee IV which has a new glueless outsole!

@KEEN why are Keen boots the most comfortable ever but they have the worst glue to hold the soles on? This is the third that the sole has separated from the shoe. 😪

@Michael07369542 Check out the options under the filters button!

@KEEN Let me filter work boots by, toe type, height, etc., NOT by what kind of work I do. I can decide what boots are best for me!

@suli_elf @BarrysBro Hi, please check your email inbox for a response from us. Thank you!

@BarrysBro @KEEN Bought my son the same boots and they tore up his feet. Keen refuses to refund or correct the issue with that join folding inward

@KEEN I purchased some Logandale comp toe boots on Nov 18 and they already have a break in the outer material.

@Julinivicious Hi Julio, please send us a DM with your email address so we can look into what's happening. Thank you!

@KEEN I’ve been waiting for a pair of sandals more than four weeks and no one is giving me a solution, I’ve sent several messages to you and to your Sales Team and nothing. It’s so sad, I’ve always had had Keen sandals. This my first time buying online and probably the last one.

@rychel Hi Mark, we're sorry you had a bad experience with our customer service. We've asked the team to respond to your email, so please check your inbox for an update!

@KEEN your shoes fall apart, this is my 3rdpair one a boot and 2 others sandals and the sole came off. I emailed and response was in four to 5 days. I called and was on hold for 20 minutes and had to hang up. Beware of this brand, I was an avid keen fan. No more🤬

@RasJeff We're sorry to see this happen. Looks like they pulled a Notebook on you! We do have a one-year warranty for manufacturing defects like delamination. Please send us a direct message for more info!

Are @keen’s supposed to fail like this? At the same time?

@JDubbTV We're sorry to see that this happened to your shoes. Please send us a message with your email so we can follow up with you!

@KEEN 2 days before deer season scouting and not even 2 years old and they are giving up on me 😭

@SigiUlf We love this! So glad your KEENs could join you on so many adventures!

@KEEN I know it's not really good for your business, but these are with me for over 20 years. And have walked paths from the north of Europe to Bali. 💪

@TheHumanistX Hi! We're sorry to hear that you're having a hard time reaching us! Send us a private message with your email address and we will follow up with you!

@LikeOldTat 💛

I made my own by cutting the back off a pair of @KEEN sandals - notice they are also waterproof.

@SKomjati @couponfollow Please feel free to send us a direct message with your inquiry so we can look into this further and help you directly.

Hey @keen do you have any coupon codes? Thank you! couponfollow.com/site/keenfootw… via @couponfollow

@HulaGir44479524 Hi! The Kanyon does not have a raised metatarsal ridge in the footbed. Let us know if you have any other questions!

@KEEN Hi: Does anyone know if the old Kanyon sandal had a raised metatarsal ridge in the footbed? Thank you

@OldSchoolPhD @redheadranting Thank you for your review. We sincerely hope the shoes meet your expectations and provide the comfort you're looking for.

@redheadranting I have a couple pairs and I do like them. They are noticeably thin soled, but they fit me well - very comfortable and no blisters. My feet have always fit into Keen shoes the best - and they are now making step-in shoes. After two knee surgeries, I had to find easy to slip on.

Am I the only one who's noticed how unnecessarily complicated shoe lacing has become? Especially with tennies or gym shoes. What happened to just criss crossing the damn laces?

@RussellWolff Hey Russell! It looks like we did not get a warranty claim from you unless it was filed under a different email address or name. Please send us a DM if you need a link to the claim site or give us a call at 1-866-676-5336 if you need assistance with the form!

@KEEN shoe deteriorating after a month of only dog walks... warranty did nothing with the case??? Longtime keen customer...

@Da_Ca3man We are sorry to see this. We are happy to take a closer look at your pair and encourage you to create a warranty claim by following the link below. keenfootwear.com/warranty/

@keen been buying keens for years. Saw they now have American made ones, to support my country. Just got these... but look at them. Do you notice what's wrong? I paid extra to support American jobs and thought good quality would come with it.

@ErikaHubba39642 @couponfollow Please send us a DM or reach out to our team. Our team of experts can be reached by phone at 1(866)676-5336.

@addict_outdoors Hi! Sorry to see that this happened! We do not have replacement laces to send out, but there are a lot of options available online to purchase replacement laces. We recommend Lock Laces.

@KEEN do you sell a replacement or do I need to just make some laces? My boy wore these a couple times and broke them. Ya’ll make great boots, I own 3 pair so don’t think I am being disparaging about the product. Just checking to see if they can be fixed or I need to fix’em.

@Akshatpd08 Hello, we do not have an official retailer in India, so we are worried that this is a scam. We encourage you to contact your bank to dispute the charges. Take care!

@KEEN I have ordered shoe from keenfootwearindia.co.in , It has been 1 month now and the product is yet to be delivered. These are the order details: Details are as follows: Tracking ID : DL135122876754 Shipping date : 2025-01-03 tracking link: inworldexpress.com/track.php?orde…