KEEN
18.1K posts

KEEN
@KEEN
Family-owned maker of original hybrid sandals, boots & sneakers, doing our part to create a positive effect in the world. We call it the KEEN Effect 🌏
Portland, Oregon Katılım Ekim 2008
676 Takip Edilen114.7K Takipçiler

@KEEN Let me filter work boots by, toe type, height, etc., NOT by what kind of work I do. I can decide what boots are best for me!
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@suli_elf @BarrysBro Hi, please check your email inbox for a response from us. Thank you!
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@BarrysBro @KEEN Bought my son the same boots and they tore up his feet. Keen refuses to refund or correct the issue with that join folding inward


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@KEEN I purchased some Logandale comp toe boots on Nov 18 and they already have a break in the outer material.

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@Julinivicious Hi Julio, please send us a DM with your email address so we can look into what's happening. Thank you!
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@KEEN I’ve been waiting for a pair of sandals more than four weeks and no one is giving me a solution, I’ve sent several messages to you and to your Sales Team and nothing. It’s so sad, I’ve always had had Keen sandals. This my first time buying online and probably the last one.
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@KEEN your shoes fall apart, this is my 3rdpair one a boot and 2 others sandals and the sole came off. I emailed and response was in four to 5 days. I called and was on hold for 20 minutes and had to hang up. Beware of this brand, I was an avid keen fan. No more🤬
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@TheHumanistX Hi! We're sorry to hear that you're having a hard time reaching us! Send us a private message with your email address and we will follow up with you!
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@KEEN I keep getting ghosted by your company. I am simply trying to go through the warranty process for over a month now and keep getting ghosted. No help on live chat either. What's the deal? Y'all are known for supposedly having a great and easy warranty process.
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I made my own by cutting the back off a pair of @KEEN sandals - notice they are also waterproof.

Agreeable Greg@AgreeableGreg
I made some bad choices in life but I never bought a pair of crocs
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@SKomjati @couponfollow Please feel free to send us a direct message with your inquiry so we can look into this further and help you directly.
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Hey @keen do you have any coupon codes? Thank you! couponfollow.com/site/keenfootw… via @couponfollow
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@HulaGir44479524 Hi! The Kanyon does not have a raised metatarsal ridge in the footbed. Let us know if you have any other questions!
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@OldSchoolPhD @redheadranting Thank you for your review. We sincerely hope the shoes meet your expectations and provide the comfort you're looking for.
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@redheadranting I have a couple pairs and I do like them. They are noticeably thin soled, but they fit me well - very comfortable and no blisters. My feet have always fit into Keen shoes the best - and they are now making step-in shoes. After two knee surgeries, I had to find easy to slip on.
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@RussellWolff Hey Russell! It looks like we did not get a warranty claim from you unless it was filed under a different email address or name. Please send us a DM if you need a link to the claim site or give us a call at 1-866-676-5336 if you need assistance with the form!
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@KEEN shoe deteriorating after a month of only dog walks... warranty did nothing with the case??? Longtime keen customer...

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@Da_Ca3man We are sorry to see this. We are happy to take a closer look at your pair and encourage you to create a warranty claim by following the link below.
keenfootwear.com/warranty/
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@keen been buying keens for years. Saw they now have American made ones, to support my country. Just got these... but look at them. Do you notice what's wrong?
I paid extra to support American jobs and thought good quality would come with it.


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@ErikaHubba39642 @couponfollow Please send us a DM or reach out to our team. Our team of experts can be reached by phone at 1(866)676-5336.
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I am attempting to order work boots but my allowance is only $150. The boots are $170 with shipping
@keen any chance there is a coupon code available? couponfollow.com/site/keenfootw… via @couponfollow
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@addict_outdoors Hi! Sorry to see that this happened! We do not have replacement laces to send out, but there are a lot of options available online to purchase replacement laces. We recommend Lock Laces.
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@KEEN do you sell a replacement or do I need to just make some laces? My boy wore these a couple times and broke them. Ya’ll make great boots, I own 3 pair so don’t think I am being disparaging about the product. Just checking to see if they can be fixed or I need to fix’em.


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@Akshatpd08 Hello, we do not have an official retailer in India, so we are worried that this is a scam. We encourage you to contact your bank to dispute the charges. Take care!
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@KEEN I have ordered shoe from keenfootwearindia.co.in , It has been 1 month now and the product is yet to be delivered. These are the order details:
Details are as follows:
Tracking ID : DL135122876754
Shipping date : 2025-01-03
tracking link: inworldexpress.com/track.php?orde…
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@jasmeenkaur @WithManish0 This website is not a KEEN official site or an authorized retailer. We are unable to process international orders through our website. We recommend consulting with some of our global retail partners, such as Amazon
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@WithManish0 @KEEN Hi Manish. I’m sorry I saw your post right now and responding to you. Sole and threads is owned by my brother and me. Yes we are official distributors of keen in India. We have a warehouse at Sector 63, Noida if you wish to visit us. WhatsApp: wa.me/919540085858
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@KEEN have started your selling your products in India directly?
soleandthreads.in this site claims that it’s directly from Keen
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@dalen72 If your footwear is less than a year old, this is likely a warranty issue. We would be happy to examine your pair further and encourage you to submit a warranty claim by using the link below:
keenfootwear.com/warranty/
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@altrefrain We're sorry to hear about this! We have a one-year warranty against manufacturer defects, and we are always willing to take a look. You can learn more and create a claim here: keenfootwear.com/warranty/.
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@KEEN I love your boots. They are the only hiking boots that fit my feet. But, you guys have got to figure out how make them so they don't just disintegrate prematurely


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