Katie Maiden

@British_Airways Hi, It’s flight only. I have sent a DM with details :) thank you

@KatieCou Thanks, Katie. Is this a flight only booking or a package holiday? If it is the latter, then you will need to call the BA Holidays team on 0344 4930787 and choose option 1. Calls are charged at local rate and they're best placed to assist you. Neil

@British_Airways Good evening, I have a flight booked in May & it’s been booked in my married name but my passport is still in my maiden name as it has a few years left so thought I would wait. What can I do in this situation please? 😊

@British_Airways Thank you I’ve sent you a DM x

@KatieCou Send us your booking reference via DM along with as much information as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. twitter.com/messages/compo…

@HollyBlackhurst @_adanola I have just opened my order this evening (black funnel neck sweatshirt) and it’s covered in dirt/dust that can’t brush off also! Can’t tell if it’s a stain, faded or just dirty? Did yours get resolved?

Thought I’d try @_adanola - the hoodie arrived and it was dirty and dusty. Did one of your warehouse employees just bag this up and send it to me off the floor?!

@British_Airways We have been trying to get our voucher code to use on our new booking since January & still haven’t received it! Can’t call anyone & never get a reply from an email or a filled out form! It’s £300 of our money that we want to use on a booking with you & it’s been made SO painful!

We are receiving lots of questions around vouchers, refunds and entry requirements so we’ve pulled together some updates and top tips to help you. Head to YouTube to watch our video now: youtu.be/4MX4tfj0SE4

@babyplanetuk @iCandyWorld I have received the DuoPod but looks so odd the difference in colour and material! I’m so disappointed we spent all that money at the BabyShow to get our perfect pram in the colour we loved to end up with this! Why wasn’t one reserved for us when we ordered it in May? Bad service

@KatieCou @iCandyWorld Hi Katie, really sorry for the delay in our reply, unfortunately we had been looked out of our account. If this issue is yet to be resolved please PM me your order number and I can get this looked into

@iCandyWorld @babyplanetuk pt2 frustrating and disappointing that we had to chase for a resolution and now sent a Duopod that doesn’t match the pram we have spent a lot of money on!

@iCandyWorld bad experience with @babyplanetuk we ordered a Twilight Peach at BabyShow in May, pram arrived missing DuoPod inc in the package. Called several times over last few months and were fobbed off with false promises to finally be told its no longer available in Twilight!

Chris you're too good for her mate

Aetna CEO Mark Bertolini @mtbert is asked whether he sees the UK as less attractive to his business due to Brexit. snpy.tv/2svb7GB

@FuelStation_ can somebody from customer services contact me please

@poppystainsby @DFSCare me neither! I should've had mine on the 13th..they keep adding days on everytime I call!Supposedly it's the 2nd now😒

@DFSCare Pls can I speak to someone helpful! My sofa was meant to be delivered yesterday, I called only to be told it will be 10 days late!😳

"You have enemies? Good. That means you've stood up for something, sometime in your life." -- Winston Churchill

Aaliyah's 4th visit to @wbtourlondon today ⚡️ love it more & more everytime

@PhilTippett @jamesmowat can't believe they put their trust in you again Phil!!!

@MowatJames twitter.com/philtippett/st…

Betted on too many horses 🐎 #CantCommit #GrandNational

🌹Happy Mothers Day🌹 - Spent all day recovering in bed, but finally baby is back from Daddy's & I… instagram.com/p/0Qe7MRPEob/