Kayleigh Bowers

@VueHelp the refund window is 2 hours yet I’m trying to cancel my tickets 5 & half hours in advance and it’s telling me I can’t?? I can’t make it due to unexpected circumstances - please help!

@liamstephen_ Yeah it’s not even darts either! Paid a box office boxing match other month and half of it wouldn’t pissing play!

@KayleighBower11 happens every darts major now

sky sports having issues televising darts? happens every fucking major these days

@virginmedia Your call centre staff add rude, pushy, incredibly ignorant and continue to harass me when I’ve explicitly told you not to call me as I am not interested in changing my package. Only been with you a few months and already can’t wait to leave

I am selling 2 verified tickets for Train on 3 July 2025 at The Piece Hall, Halifax via Ticketmaster. Interested? secure.ticketmaster.co.uk/rs/350061748B6… #train @train #piecehall #Halifax

@crozierlee100 @SkyHelpTeam I know! Yet they can bring out a new model! Try fixing the first one!!

@KayleighBower11 @SkyHelpTeam Had it a while now. You’d think it would improve over time but it’s getting worse

@SkyHelpTeam this is what we’re dealing with on sky glass and we PAID to watch this!??

@crozierlee100 @SkyHelpTeam Feel like sending the piece of shite back!

@KayleighBower11 @SkyHelpTeam Same every time with box office. Shocking service from sky glass

@SkyHelpTeam Only the pvv

@KayleighBower11 Are you getting the same issue on all channels or only the PPV?

@SkyHelpTeam We have virgin ultra fast and only 2 devices. My internet is NOT the problem

@KayleighBower11 What broadband speed do you get and how many devices are connected to your hub? ^Lainy

@SkyHelpTeam Nothing the internet has been fine. We tried to watch tv and it didn’t work so I reset the tv

Thank you for your reply. Ive ran a test on your Sky Glass. I can see you've had 3 There is a technical fault with this channel. Please try again later.11 Please wait for your programme to load from the 19/04/2025 00:00to26/04/2025 18:13pm The TV did jump from one access point to the other but the connection does not look that bad. What was happening in your home at 7pm last night? I mean with the broadband?

@SkyHelpTeam WHY does sky glass constantly cut out the picture and goes black? Every single day I have to reset this awful tv! Fix it!

@virginmedia Yes the charge has been applied, as I received notification of changes to my agreement which I did NOT consent to additional costs. I am now being told that credit can not be applied and my request to remove the charge and cancel the pod is being ignored!

Ah, okay. If there has been a complaint resolution agreed, then it sounds like a credit can be applied to the account to counter the cost of WiFi Max for the duration of your contract. Have you seen a physical charge on your billing for WiFi Max yet? You would see the charge for the £8 as that is how much they are, and that cannot be removed, so a credit is applied when a bill is generated to counter the charge. Have you had a bill yet which shows the charge without the credit countering it?

@virginmedia absolute joke. A customer for barely 30 days, was told by YOUR engineer that the signal wasn’t strong enough and I need a booster as it’s below your guaranteed speed, to be told by the next engineer that it will cost me?? And now you’re increasing my contract for it!

@virginmedia Except I have an email from your complaints team advising that due to the issue, it would be given at no cost, yet you’ve added it to my bill? Financial ombudsman will be contacted as clearly you have lied and in breach of my contract by making amendments without authorisation

Hi Kayleigh. Sorry to hear you feel this way. Our WiFi Max service offers WiFi pods to those customers who have WiFi blackspots and need the extra boost in other areas of the home to get a stronger signal. Our WiFi Max service is £8 a month, depending on which package you have. You can find out more here: virg.in/wifimax

Well done @Tesco (not!) your “revamp” of the store now means my wheelchair reliant partner, can’t even do his own shopping as you’ve lifted everything out of reach! Whose careless idea was that?? Wasn’t the only person I saw struggle too!

@TicketmasterCS I sold tickets in September but because you still haven’t sent mine out, I can’t reissue to the new buyers and the event is next week!!! I’ve been chasing you for months and having nothing but stress!

Got a gig that you can no longer attend? We can help with that and make another fans day>>> bit.ly/3TTFthK

@TicketmasterCS Except you want me to post my tickets to the new buyer when I haven’t even received them and the event is in 3 weeks! You claim you sent them to my old address, but then told me they haven’t been dispatched at all yet? Worst customer service ever

Got a gig that you can no longer attend? We can help with that and make another fans day>>> bit.ly/3TTFthK

I was told I’d need to post my tickets to the new buyers, but I don’t have the tickets!

@TicketmasterCS why is your service shocking? I moved home, you told me I couldn’t have my tickets for November, sent to my new home.. now I can’t even sell them after not being able to go because of health reasons, because I don’t have the tickets and you won’t re issue them