Kevin Mulka

@yourtherapypet such a bummer. Have been charged for 3 years with no letter. They claim I haven’t called back or emailed back, but it is the opposite. Have been dealing with them for 2 weeks now and still no solution. Customer service isn’t good and they don’t take responsibility

@FairTheApp I have been waiting over a month now for a reply....you over charged me haven’t had the car for a year and no one will get back to me

@FairTheApp I have been getting calls 7 times a day from you all, with no voice message. I have already spoken to numerous people on how I have been over charged and as well as other customers. I have not had a car since last June and I am still dealing with this nightmare!

@Macys Already did 1st and no reply

@KevinMulka Hi Kevin, please send us a private message with more details, so we can try to help you. Thanks! twitter.com/messages/compo…

@FairTheApp I’ve been waiting for a month about how I was over charged and no one has fixed the problem...

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@FairTheApp after multiple calls, there is still no answer to over charging me and others. I now have been waiting for 3 weeks. I refuse to be on the phone for hours for a mistake that you all made...

@FairTheApp Did this 2 days ago, still no response...

@KevinMulka Hey Kevin, I’m sorry your Fair experience hasn’t met your expectations. Would you mind emailing me back with your email and phone number so I can better understand your problem and escalate it? I’m at oliver@fair.com and I’ll look into this!

@FairTheApp was over charged for insurance, got a check to cover the over charge, then called again because I had another fee attached that said "other" called and said they want the money back that they gave us to cover their mistake again.

@FairTheApp , Just had a wonderful conversation, stating that leasing companies are not doing anything to help with the economic stress, so fair was doing the same. I am posting an article to show you what companies are doing for your convenience. cnet.com/roadshow/news/…

Thanks!