Lalit Singh Chilwal

@JioMart_Support This is how the Jiomart customer care treats a customer. Timing of chat. Waiting time..

@LalitChilwal with the product via DM. Alternatively, you can reach out to us via chat here: jiomart.com/faqs. We truly appreciate your cooperation and understanding in this matter. Regards, Team JioMart twitter.com/messages/compo… (2/2)

@JioMart_Support one of the worst services. I have been trying for the last 5 days to return a product but no response or action is taken. They raise a ticket evrytime but do not take any action.

@JioMart_Support But no response. Almost 7-9 days passed. I have received 5-6 tickets and it was the last one.

@JioMart_Support Very poor customer service. I am trying for 24 days to resolve the issue, but every time, they raise a new ticket and ask for 3-5 day time to resolve the issue, but after no response. I will never use this app again.

@JioMart_Support I am not getting any assistance from your app. I have been trying for the last 10 days. 2-3 tickets also raised but no initiation taken yet. Even no response from your X DM.

@LalitChilwal Hi Lalit, We sincerely regret the inconvenience caused to you. To help us resolve the issue at the earliest, we kindly request you share 3–4 clear images showing all sides of the package, including the brand name along with images highlighting the issue you are facing (1/2)

@JioMart_Support Send DM but no response from your end.

@LalitChilwal Regards, Team JioMart twitter.com/messages/compo… (2/2)

@JioMart_Support Failed to return order. Error is showing. I am trying from the same day when I have received it. Many complaints are also being made. But no response till the date.

@LalitChilwal Hi Lalit, We apologize for the inconvenience caused to you. We request you to raise a return request from the website/app by following the below mentioned steps: 1. Please go to ‘My Orders’ 2. Go to Order status and click on ‘Return’ 3. Select the 'Return reason' and (1/2)

@JioMart It is very difficult to return any product. I am trying from last night as I have received the product. I didn't expect such a product from Jiomart.

@JioMart Very poor customer service. They don't know how to deal with the customers. I am trying to return one product that is not as per specification and quality, but unable to initiate return from the app as it is not working. Customer care is not able to help.

@AmazonHelp Either update in the app or update your delivery partners. Very frustrating. No one knows the rules or terms and conditions. Now I am done with it. Thanks

@LalitChilwal We understand your disappointment. Kindly reach out to our team via the link given here: amzn.to/4sHhQbW, we will help you further on the issue. Please be informed that the link mentioned will stay active for 1 hour. -Salwa

@amazonIN Now Amazon delivery partners are deciding that how many orders a customer can place. Last night I have placed order and when delivery partner was there, he refuse to deliver the order by saying that you can't order more than one order in a day and it was my 2nd order.

@AmazonHelp I have confirmed two times from the customer care that, can I place Minute orders more than once a day? They have replies you can place any order. But the delivery partner again told me that you can't place more than two orders. Rules are changed.

@AmazonHelp @amazonIN Already made complaint bt what is the benefit?Same person,point out to you two time,even whom I dont knw personaly,it mean he is doing it intentionally.But last night,it was really frustrating and I am now hesitate to order.May someone again insult you in front of your neighbours

@LalitChilwal @amazonIN @LalitChilwal We would like to apologize on behalf of our delivery executive. Kindly get in touch with our support team through this link: amzn.to/3JT9ckz so that we can check and assist you further. -Anantha

@amazonIN It was extremely frustrating that he came outside my home at night, raised his voice, and tried to lecture me about rules that don’t even exist. I have already confirmed with customer care, and they clearly stated that there are no such rules.”

@amazonIN The same person asked me the previous day, ‘Haven’t your orders been completed yet?

@Swiggy Today, swiggy has spoiled my party by delivering an incomplete order and one order is spoiled. The solution they are providing by giving Rs 50 in coupon form in swiggy account. Two burgers were delivered instead of three. I have also informed the delivery partner.

@ShopClues Fraud app. I have not got my refund yet for the cancelled orders. Not even able to login and check the order detail. If not refunded the money in 1-2 days, will make a complaint in the consumer forum. Use this app on your own risk.

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@ShopClues I have ordered one product from this app. As the product was delivered, I am not able to login in the app. I have logged into the web, but there is no order showing. I have also cancelled one order for which I have not gotten any refund. Even I am not able to check.

@POPclubOfficial what is the use of pop coins? One of the worst useless UPI app having no values of POP coins. How is makes people fool..same products, one in POP and other in Amazon.

@MyntraSupport Invoice Number: I0826SH000850266 PacketID: 8918730827 Order Number: 1320020-6297881-0555803

@LalitChilwal It was never our intention to cause you any discomfort. Unfortunately, could not find the order details with the image shared. Kindly share your registered email address/contact number & the order number via DM to assist you better. -SV

@myntra The service quality is now getting very poor. Sending used, open packets of products. Even delivering the wrong products, different colors or products. This product was open sealed and used with no tags.