Laura Brightmore

@QuickBooksUK @QuickBooks since moving to the new app for making tax digital all previous attachments have disappeared and not viewing correctly. Absolute joke trying to get hold of anyone to help!! Very frustrating

@Tesco disgusting to find a clump of grey hair entwined inside this cookie purchase today from your Banbury store!! Made my son vomit 🤢

@Tesco what on earth is this inside the cookie!! Full of grey hair inside the cookie 🤢🤮

@sainsburys 2 weeks in a row I’ve ordered a large chicken and it’s gone off days before it’s use by date!! Chicken delivered Monday, opened today and it’s smells disgusting, use by isn’t until 23rd!! Fridge all ok as everything else is ok!

@McDonaldsUK just been told at the drive through that my order hadn’t gone through and to reorder. Did this and received my order. Now I’ve checked my bank and you have taken the money twice so I’m now double the amount taken from my bank!!!! Not happy at all.

@McDonaldsUK just been told at the drive through that my order hadn’t gone through and to reorder. Did this and received my order. Now I’ve checked my bank and you have taken the money twice so I’m now double the amount taken from my bank!!!! Not happy at all.

@sainsburys awful service. Sat waiting for delivery, called to see where it was to be told the driver attempted delivery but no answer! Absolute rubbish we’ve been here all afternoon! No apology just a given another slot for the next day. Not helpful when we’re on holiday!!

@sainsburys where is my order please? Delivery slot 5-6pm and not arrived yet. We’re waiting to go out for a meal. Very frustrating

@OctopusEnergy That’s great thank you

@LauraBri1980 Hey Laura, you're welcome to request a refund at anytime - we just need to make sure your account's up to date to avoid any surprise debt. 'm checking this out for you now and will get back to your email to help. 🐙

@OctopusEnergy why can’t I get a refund on my credit? Trying to get hold of you and it’s not easy, not replying to emails and on hold on the telephone line for ages! Thank you in advance!

@thameswater Thank you George

@LauraBri1980 Hi there, I'm sorry to hear about this. I can definitely look into this. Would you be able to confirm the location using What3Words by following this link: what3words.com - George

@thameswater not acceptable to have no notice or warning of traffic lights and limited access to our drive for the last 3 days. Severely disabled son whose school bus can’t access to collect and drop off for school. Sign says there until 25/4 yet still there! 😡

@thameswater framework.openly.quarrel

@TS3SPORTS hi, I ordered last Wednesday but my order still hasn’t been despatched yet. Can you update me please?

@TS3SPORTS hi, I ordered last Wednesday but my order still hasn’t been despatched yet. Can you update me please?

@jotraqster @sainsburys So frustrating isn’t it! It’s really not on

@sainsburys your app and website won’t let me check out my Xmas delivery due on Sunday! Not happy, am I going to lose this slot?

@sainsburys I’ve tried all of this having read other people’s replies. It doesn’t work. I will not be happy if I end up losing my Christmas slot!

@LauraBri1980 Hi Laura, sorry about the issues you've been experiencing with our site. Could you please try clearing your cache, cookies, browsing history, try a different device as well as try using the app? This usually helps with these types of issues. Idris

@JDSports @JDSports where is my order? Placed on 15/07 told 2-3 days but still not received! Tracking says on its way since 16/07!! Very frustrating when my daughter wanted these for holiday!!