LauraTattam

@lv Morton from you team has just called. Number left doesn’t accept inbound calls. Please call again 😀

@ATGTICKETS I haven’t been sent tickets for matinee today. Please help

@KarenMillen My order was delayed in arriving and return window closed early due to your delay!! Let me return my items!!

@KarenMillen Order arrived late and now unable to return. Please help and let me return as not my fault

@KarenMillen Order arrived late and now unable to return. Please help and let me return as not my fault

@ATGTICKETS Is Barcelona the play cancelled Mon 4th Nov? Received email with Barcelona booking number saying it is but calling the play Macbeth. Super confusing comms!!!

@ATGTICKETS is Barcelona the play going ahead Monday 4th Nov? Had cancellation email - booking reference relates to Barcelona booking but the email refers to Macbeth being cancelled. Confusing comms!

@easyJet sat on the tarmac at Gatwick. Flight to Palma already delayed by an hour. Any updates?

@JamesTCobbler The Timpson brand I know and trust. I’ve never seen this brand before and don’t associate it with the Timpson heritage.

I’m after some advice…we opened a new Watch Lab shop in St Albans a few weeks ago and it’s not doing as well as I’d hoped. In fact yesterday it took no money at all! We have added a simple sign in the window saying “watch repairs”, but do you have any other ideas?!

@MachinStuart1 Have you personally visited M&S Redhill? Please don’t shut this shop. Redhill is a town on the up.

Beef emits 31 times more CO₂ per calorie of food than tofu does. By cooking so many cows, humans are cooking themselves, too. Forgoing steaks may be one of the most efficient ways to reduce our carbon footprint econ.st/43qxJbo 👇

@ClairesEurope Your website isn’t taking orders. Have tried 10 times with different cards which work on other websites. Local store also not answering the phone. Please help 😀

@SecondHalfProds @RiversideLondon Hello! Are the £30 tickets still available? None are coming up on the website

🎟️ 50 tickets for just £30 available for every performance of #ulsteramerican @RiversideLondon Join our presale list to book now before they’re gone! #register-now" target="_blank" rel="nofollow noopener">ulsteramericanplay.com/#register-now

@GWRHelp Thanks Ryan, I’ve sent a DM with the reference number. I very much hope this will be paid.

@LauraTattam It has always been policy to cut tickets in half for refund claims, this is also stated on the refund form. Tickets do not need to be cut in half for Delay Repay claims however. If you send us a DM with your claim reference number, we can contact the team for you. - Ryan twitter.com/messages/compo…

@GWRHelp I've had a refund claim rejected as ticket not cut in half. Ticket is for a strike day. GWR records prove that trains weren't running. Please can my legitimate claim be approved?

@GWRHelp My records show I’ve had other cancelled train claims approved - tickets not cut in half. I don’t still have the ticket. GWR records show route wasn’t running. Please can my claim be approved.

@LauraTattam Hi Laura, the tickets need to be cut in half. If you send us a DM with an image of them cut in half, we can forward it to the team so they can reinvestigate the claim. - Ryan twitter.com/messages/compo…

@GWRHelp Hi Ryan, travelling most days I acquire many tickets and I don't still have the ticket. GWR has never previously made this request and approved all my previous claims. It was a strike day so GWR's own records prove no trains were running on the route.

@LauraTattam Hi there, tickets must be cut in half in order for refunds to be processed as stated on the refund form. Could you send us a DM with an image of the tickets cut in half? I'll pass it on to the refunds team for you. - Ryan twitter.com/messages/compo…

@GWRHelp I've had a refund claim rejected as ticket not cut in half. Ticket is for a strike day. GWR records prove that trains weren't running. Please can my legitimate claim be approved?

@GWRHelp I've had a refund claim rejected as ticket not cut in half. Ticket is for a strike day. GWR records prove that trains weren't running. Please can my legitimate claim be approved?