Brian Leonard

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Brian Leonard

Brian Leonard

@LifeOfLeonard

Among other things I’m a Husband, Father, Traveler, Photographer, Scuba Diver, NRA Firearms Instructor, Pitmaster, & CISO. Opinions are mine alone.

St. Louis, MO Katılım Mart 2020
108 Takip Edilen43 Takipçiler
Brian Leonard
Brian Leonard@LifeOfLeonard·
@Jeep @JeepCares I went ahead and filed an arbitration claim. The servicing dealer wasn't providing service, the selling dealer stated that I had to call customer care as they don't fix windows. Customer care was useless over two calls. @corninggorilla glass in Jeep is a joke
Brian Leonard@LifeOfLeonard

Hey @JeepCares @Jeep My 2025 Gladiator’s Gorilla Glass windshield broke in an event covered by the written warranty. The dealer denied coverage, doesn’t know how to file the claim, and won’t escalate. Please resolve so I do not have to file with NCDS.

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Brian Leonard
Brian Leonard@LifeOfLeonard·
Hey @JeepCares @Jeep My 2025 Gladiator’s Gorilla Glass windshield broke in an event covered by the written warranty. The dealer denied coverage, doesn’t know how to file the claim, and won’t escalate. Please resolve so I do not have to file with NCDS.
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Brian Leonard
Brian Leonard@LifeOfLeonard·
@iJordanMoore It's baseball. Pitches happen. Sometimes to "superstars" who don't know how to step out of the way.
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Jordan Moore
Jordan Moore@iJordanMoore·
Junior Caminero, a superstar, is now hurt after getting hit on this pitch because somehow “Riley O’Brien” made the All-Star team and can’t control his pitches.
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Brian Leonard
Brian Leonard@LifeOfLeonard·
This story is about United, but I ran into the same thing on @AmericanAir in the Caribbean. Everyone else had ocean and island views — I got to stare at a dumb wall. Not what I paid for. AA didn’t care either. people.com/united-s-argum…
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Bernie Sanders
Bernie Sanders@BernieSanders·
I have spoken with Graham Platner about the best path forward for Maine. In light of these very serious allegations, I have recommended that he step aside.
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Brian Leonard
Brian Leonard@LifeOfLeonard·
@WWE @CMPunk Can we be done with this guy already? Like the day after he returned?
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WWE
WWE@WWE·
Celebrating in his hometown 🤩 @CMPunk
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Congressman Max Miller
Congressman Max Miller@RepMaxMiller·
Hey @AmericanAir, three members of Congress will miss votes tonight because of your incompetent airline. I have been driving to DC for the last 7 months because of this. We have been on the tarmac for over two hours and are now going back to the gate. Pathetic.
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Governor JB Pritzker
Governor JB Pritzker@GovPritzker·
Outrageous.   Dr. Justin Ryder, a pediatric surgeon and expert at Northwestern, was booted from a conference for sharing an article on federal cuts to biomedical research.   This is the impact of Trump's administration. chicago.suntimes.com/health/2026/06…
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Mayor Brandon Johnson
Mayor Brandon Johnson@ChicagosMayor·
We know what over-criminalization does to vulnerable communities. That tired approach has not lead to safer cities. We are going to continue doing what works: providing more opportunities for our young people, while holding them accountable when they act outside the confines of the law.
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Brian Leonard
Brian Leonard@LifeOfLeonard·
@AmericanAir You had said my flight was delayed all day long. You’re using the weather as an excuse. I’ll be filling a complaint with the FAA and reaching out to @HawleyMO as my representative in congress. I hate saying this but more regulation is definitely in order.
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americanair
americanair@AmericanAir·
@LifeOfLeonard Be assured we do our best to keep all customers updated in a timely manner regarding delays. The weather has been challenging, and thrown the operations off a bit. We’ve shared your feedback with a specialist for internal review. Thanks for your loyalty.
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Brian Leonard
Brian Leonard@LifeOfLeonard·
Back to normal @AmericanAir is it that hard to train your gate agents how to make announcements about flight status??? FFS
Brian Leonard@LifeOfLeonard

Earlier @AmericanAir states my flight from DCA to STL was delayed due to weather in STL - with no weather but sunshine in STL. Later that was changed to ATC issues impacting my plane. (My plane sitting at gate for 4 hours). Improvement from silence I guess.

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Brian Leonard
Brian Leonard@LifeOfLeonard·
Earlier @AmericanAir states my flight from DCA to STL was delayed due to weather in STL - with no weather but sunshine in STL. Later that was changed to ATC issues impacting my plane. (My plane sitting at gate for 4 hours). Improvement from silence I guess.
Brian Leonard tweet mediaBrian Leonard tweet media
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Brian Leonard
Brian Leonard@LifeOfLeonard·
@Avabelly__ Why is the sign on the same side as the exit? They're already outside.
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Emma
Emma@Avabelly__·
If tipping bothers you, there's the exit.” That's a bold strategy. 😳 Instead of convincing customers... just tell them to leave. Then businesses wonder why people are cooking at home more often. People aren't looking for a fight when they go out to eat. They're looking for a meal. But signs like this make it feel like customers are walking into an argument before they even sit down.
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Ryan Higgins
Ryan Higgins@RyanHigginsUS·
After flying @AmericanAir exclusively for over 15 years, Platinum status year-over-year, I finally got delayed one too many times today. The once amazing airline has become a joke the past year. I fly on their planes at least twice a week. Public data shows they have significantly more delays and cancellations than all other major airlines - obviously they are doing something wrong. I’ve spent thousands of dollars on hotels, food, uber, etc dealing with cancelled flights, and never asked for anything or complained. Nearly every flight this year of the scores I’ve taken have been delayed. I finally took the time to file an official complaint and this joke of a response is what I got back. It’s clear nobody even read my concerns. Hey @delta…interested in a new frequent flyer?
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Brian Leonard
Brian Leonard@LifeOfLeonard·
@Monica55dzrh Drink costs should be excluded from the 15% rule. A buck a drink plus 15% of the value of the food - not on the taxes.
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Monica
Monica@Monica55dzrh·
We went to a dinner as a group and had a $500 bill. We tipped $40. We were happy we can be able to give our server something, but her reaction was the opposite. She told us she assumed we're going to give her at least $120. When we asked for the manager, she said she was just joking, but she wasn't smiling at all. Idk, but is $40 tip enough for $500 bill? I just feel like expecting $120 is not realistic..... 🤔🤔
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Brian Leonard
Brian Leonard@LifeOfLeonard·
@AmericanAir No worries, I didn’t pick this competitor fight. I’ll be back on American soon.
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americanair
americanair@AmericanAir·
@LifeOfLeonard Rest assured that your feedback has been shared with leadership for review. We truly appreciate you bringing this to our attention and for your continued loyalty.
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Brian Leonard
Brian Leonard@LifeOfLeonard·
Wow @AmericanAir , Im flying another airline today and look how they deal with flight delays. All those times I didn’t have to be disappointed if only you flashed a simple message like this. Instead I get texts every few minutes announcing my flight delayed more with no info.
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Brian Leonard
Brian Leonard@LifeOfLeonard·
@AmericanAir It doesn’t take much to fix the little things and the American flight experience would be so much better. Replace that CEO you have with me, I’ll fix all the world’s problems.
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americanair
americanair@AmericanAir·
@LifeOfLeonard We always want to keep you updated during delay, and we're sorry to hear that we've dropped the ball.
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Brian Leonard
Brian Leonard@LifeOfLeonard·
@MarkHamill It’s so hard to watch Star Wars anymore knowing who Luke Skywalker really is.
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Mark Hamill
Mark Hamill@MarkHamill·
We have now arrived at the "arresting judges" level of fascism.
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