LincolnPHC

@Sandra55 I’m surprised you were given a time, the practices I worked at just gave am/pm at best as phone calls were fitted in around other things

Up, washed and dressed by 8am to sit next to the phone for my Drs call. It’s booked for 8.30 but I like to be early & ready Currently it’s 9.24am so far the Dr hasn’t called. I’m reluctant to start doing stuff (or even going to the loo) in case I miss the call I hate waiting

@JordyP1993 @currys I was taking complaints for Trading Standards about them regularly in 2005 so unsurprising to hear not much has changed!

Hey @currys as promised, just letting you know I’ve submitted a formal complaint to the ASA as you’ve broken the terms of your own T&Cs and haven’t provided a prize, regardless of how often your incredibly poor customer service team on here keep telling me otherwise 👍🏻 #Currys

@irenep671 Having worked in a GP surgery, they often come within a week but sometimes can take longer

Why does it take 4 to 6 weeks in NHS for MRI reports to be generated when PRIVATE MRI can be turned round in less than 24 hours ; on an EASTER BANK HOLIDAY?

@PopularPup5247 I think the head/body angle of the middle baby gives a small hint this may be AI!

Giant monitor lizard walks into living room while mom naps with twins 😈😈😈

@DiabetesUK @ZedTrafficker @OneMinuteBriefs Wow 🤨🤯😂

@ZedTrafficker @OneMinuteBriefs 1/2 Hi Zed, while we appreciate the intention of your #OneMinuteBrief the implication that chocolate/sugar causes diabetes is not accurate and can unintentionally reinforce myths and stigma around diabetes, which can make life harder for those living with diabetes.

Habit to Kick #SUGAR @OneMinuteBriefs

@chrislittlewoo8 Most Councils spend the majority of their budget on social care, you can usually find info on their website

Can someone tell me what I’m actually paying for? My latest council tax bill has arrived. £330 a month. For what? We still have to pay extra just to have the garden waste collected. The roads are knackered, the drains are blocked, and every time it rains the streets flood. The local town is now devoid of shops because business rates and parking charges have made it almost impossible to trade and expensive for people to visit. So where is the money going? Councils spend tax revenue on vanity projects like cycle lanes that might see a bike once a decade and disability parking bays that sit empty most of the time. Meanwhile the services we actually rely on continue to decline. We are expected to pay more and more for less and less. And at the same time we all see public money being spent on people who entered this country illegally and have never contributed. So I’ll ask again. What exactly are we paying for? The whole system is broken.

@that_stocks_guy @currys It’s been the same for years, I worked in Trading Standard in 2005-2010 and all Currys and Comet were the same, never willing to take responsibility or help. I’d hoped it may have got better over the years 🙄

#ConsumerRightsAct #Currys #KnowYourRights A rant for @currys, who are currently breaking the law. Normally I'd let it go, but your customer service is a shitshow and your desire to wash your hands of the faulty items you sell is illegal. On 10 October 2025, I walked into your Exeter shop and bought a PCSpecialist computer. This was the birthday present for my 12-year-old. A present they'd been dropping hints about for months with the subtlety of a child who remains terrible at poker. They'd saved their own pocket money towards it. I topped it up. It was, genuinely, a lovely moment. For four months, it was perfect. Homework. Games. The full experience of being 12 in 2025. On 22 February 2026, four months and 12 days after purchase, it stopped working. No final farewell. It just… stopped. My child sat there pressing the power button with increasing desperation, and nothing happened. The machine that had cost a significant amount of adult money, and a not-insignificant amount of 12-year-old pocket money, was dead. Fine, I thought. This is what a receipt is for. I'll call Currys (the shop I bought it from, with my money, as a birthday present for my child) and they'll sort it. Your staff told me that my contract wasn't with Currys, and that I should contact the manufacturer. They also told me to go in-store with the machine to have it looked at. I went in-store. The in-store staff told me to call the number I had just called. I called again. I was given the phone number for PCSpecialist. Phone → store → same phone → manufacturer. A perfect circle of not helping. A masterpiece of redirection. If it weren't happening to me, I'd almost admire it. Now let's talk about the law, because I think someone at Currys may have forgotten it exists. The Consumer Rights Act 2015 is not a suggestion. It is extremely clear on this point: when you buy something from a retailer, your legal contract is with that retailer. Not the brand on the box. Not the manufacturer. Not some third party you've never met. The shop. The one that took your money and handed you a receipt. Within the first six months of purchase, the law presumes the fault existed at the point of sale. I don't have to prove the computer was faulty when I bought it. Currys has to prove it wasn't. The burden of proof sits entirely with them. During this window, I am legally entitled to a repair or a replacement, and if either of those fails, a full refund. We are currently inside that six-month window. I bought it on 10 October 2025. I complained on 22 February 2026. I am four and a half months in. The law is not ambiguous about what happens here. What makes this particularly spectacular is that Currys' own published policy acknowledges the six-month framework. It is written down on their website. They know the rules. They have typed them up and put them on the internet. They are simply hoping that their customers are too tired from the runaround to actually enforce them. PCSpecialist are entirely blameless in this story. They manufactured a machine. Currys sold that machine to me. My dispute is with Currys. Directing me to PCSpecialist is the retail equivalent of Tesco selling you a gone-off chicken, and when you try to return it, handing you the farmer's phone number. The farmer didn't sell you the chicken. You don't have to knock on the farmer's door. You go back to the supermarket. This is not a controversial legal position. It is just how shops work. My 12-year-old has been without their birthday present for a few days now. They have been, I have to say, considerably more gracious about this than I have. They haven't complained. They've been patient. They are, in this situation, the bigger person — which is a sentence I never expected to write about a primary school leaver, but here we are. They shouldn't have to be patient. They should just have a working computer. So this is where we are, @currys. I know my rights under the Consumer Rights Act 2015. But before I go down the small claims court route, and start contacting every journalist in my network on a slow news day, I am giving you the opportunity to do the right thing, in the hope that public accountability is more efficient than your customer service helpline. A child saved their pocket money for this. Sort it out.

@Kathy_J_Hart @SamaHoole I guess it could be read that way. We should be shaming the Drs and NHS for not promoting options to patients that could actually help them. I see so many letters of patients losing toes etc but not once has diet been mentioned in any meaningful way, short of ‘eat healthy’ 🙄

@LincolnPhc @SamaHoole 100% agree with you and I think CGMs are a really empowering tool that should be funded. My point was that trying to stigmatise people and mislead the public with incorrect information is supremely unhelpful. Support not shame.

Fun fact: The average type 2 diabetic in the UK is managed on 3-5 medications, sees a GP quarterly, has annual specialist reviews, uses NHS-funded glucose monitoring equipment, and costs the healthcare system approximately £6,400 per year. The dietary intervention that reverses type 2 diabetes costs nothing beyond groceries. The NHS spent £10 billion on diabetes in 2023. Just sit with that.

If anyone fancies doing a free 2 week CGM trial to see which foods do and don’t work for you, I’m available to help with suggestions and analysis. A good way to get some insight and make initial changes to see what benefits you. DM me if interested. UK only

@Kathy_J_Hart @SamaHoole Maybe everyone wont achieve remission but everyone should be offered option to try through diet w/ support. Also many with T2 are able to try a free 2 week trial of a CGM to get insight into how food works for them. Happy to help anyone that wants to do that, DM me :-)

@SamaHoole Stigmatising T2D is completely unnecessary and counter productive. Not everyone can achieve remission. People with T2 rarely have access to glucose monitoring. The £10 billion you quote is for all types of diabetes. What’s the plan shame people into action?

Think it’s about time Google Maps gives a ‘stay on main roads’ option rather than diverting through a housing estate or tiny country roads as it is 30 seconds faster 🤷🏻‍♀️ Tried to take me off A1 at every junction last week, and still got home earlier than expected time it gave!

@Langton_Steve @DrSdeG Agree, I work in GP admin and notes are now hellish to read. And don’t even start me on the templates that duplicate everything. Also very rare to have continuity, letters just get forwarded to whoever in that day

@DrSdeG Re the clinical story - you are SO correct! I’m retired but did expert witness stuff until recently. From a MOUNTAIN of GP, hospital and nursing notes, the ‘thread’ is almost impossible to work out.

Why the NHS is failing #826363839 1. Fragmentation of care. It’s almost impossible to read a clinical story in GP notes now. It’s messages and anima requests and “failed encounters” when someone can’t answer the phone. (1/n)

@smallbreamboy @chrissyvanwijk Not lately, other parts of life have taken over unfortunately so have stepped back. Always happy to offer advice / suggestions though :-)

@LincolnPhc @chrissyvanwijk Just saw your last 3 letters, I'm an ambassador as well. Lincoln is my home city. Have you done many groups?

@TheFigen_ Gelato from Riccione in Italy

The first time I've seen ice cream arranged in a floral style. Looks awesome!

@LilithGMarshell @sharrond62 What about people who live in an area and have an income that don’t match that of the school? My daughter’s school is the other end of the city, we get FSM and other parents drive Range Rovers and Teslas. How do you match the cost of living there?

Every school should have a uniform. Every school should have their own, seperate, shop that provides that uniform at a cost that matches the cost of living in that area. We have caretakers who look after the school. Have a uniform shop that provides for the students. Make it have books and stationery and all things relevant to said school. Affordable, appropriate and available. Its a job opening, a business opening. Keeps things specific for each school.

I sat in the Lords this week & listened to the drafted logical behind reducing branded school uniform I’ve ever heard. It’s as if Labour doesn’t understand children & the way they think or behave at all. Now they want to reduce sport! 👎🏼

@BrisMarSci @missrobinson The control and surveillance included mainly, and what the nice convenient initial ideas will then move onto.

@missrobinson What is it about "15 minute" cities that is so problematic? What is the downside of "convenience"? Is this some new war on "woke" where anyone who is happy is secretly sad but just covering it all up?

I live in a suburb that is walking distance to everything I need day to day (from shops to cafes, pub, dr's office, schools, dentist, library etc). It's brilliant. And I can catch a train to the city if I need to. It's the dream, really.

@2147mill Yep my son got one as soon as he was 18 and transferred his Child Trust Fund :-)

Rachel from accounts gives 18–39 year olds an instant 25% return on their money. Most people have no idea it even exists. It’s called a Lifetime ISA. Put in £4,000. The government adds £1,000. Instantly. Every year until you’re 50. That’s free money. No other country offers this. Americans don’t get it. Australians don’t get it. Canadians don’t get it. They’d kill for it. Most people here either ignore it or think it’s “just for buying a house.” It isn’t. You can use it for retirement too. £4,000 a year for 30 years at 8% becomes £566,000. You put in £120,000. Rachel from accounts gave you £30,000. Compounding did the rest. We’ve been handed a cheat code for young people to build wealth - and most never press start. Have you?

@GPAIndiana The amount of small children that struggle with learning time! I think it’s because they initially learn that a whole is 100, and then have to change to a whole being 60. The explanation needs to lead with a whole (hour) being 60 not 100 and then it makes more sense from there

I’ve seen and dealt with this in real life! They still don’t get it 🤣🤣

The TV documentary is today!! 8pm It’s about people who want to avoid lifelong medication. 1/3 of it is about our work on type 2 diabetes @DiabetesUK @drchatterjeeuk