MG India Support

@harishpd29 Dear Harish, Thank you for connecting with Morris Garages India. We request you to please connect with MG Select for assistance in this regard.

@MGMotorIn Hello How much pressure require in tyres ? ...M9 EV vehicle ?

@ashishapurva87 Dear Ashish, our team is working on the issue and we'll connect with you with an update soon.

@MGMotorIn @MGSupportIndia @TheJSWGroup ur system has crashed

@ashishapurva87 Dear Ashish, we regret the inconvenience caused. Your details have been shared with the relevant team to resolve the issue. Our MG representative will connect with you shortly.

@MGMotorIn After repeated complain n again n again repairing still nothing has been done still again the same problem Cystomer care is the worst n company service center is really sad How many times complain

@SaurabhChhaje15 Hi Saurabh, this certainly is not the experience we would like you to have. Allow us an opportunity to look into this for you. Request you to share your contact details via DM to look into it.

@MGMotorIn don’t go to krishiv auto agencies pvt mg’s service centre as they will damage the car and don’t chose mg motors as they won’t respond or neither they will help you in your queries and will not compensate for the damages being done I m suffering and I am mental harassed

@AyushAg80738209 Dear Ayush, Thank you for sharing the details. We have informed the relevant team, and our MG representative will get back to you shortly.

@MGSupportIndia 9874057979, 7003254725

@MGSupportIndia Saini MG Kolkata, Jessore Road has taken my vehicle for service & promised to deliver in 7-8 days. Now its been 30 days. I am just calling door to door, even MG Hub. Still unable to get a concrete response. A real sorry state of affairs. I am clueless now.. HELP

@SaketAgarwal03 Dear Saket, Thank you for sharing the details. We have shared your details with the concerned team and somebody from our team will get back to you.

@MGSupportIndia 9619901661

@MGMotorIn @MGSupportIndia Extremely disappointed with my MG car. Facing charging issues repeatedly — this is the 4th time in 6 months the car has gone to service. We have only one car and this ongoing issue is severely disrupting our daily life. Today, the Krishiv Auto, Malad West (Mumbai) service centre even refused to accept the car due to no appointment, despite the urgency. This is unacceptable. Poor product quality & extremely bad service experience. We are now seeking a refund/replacement and plan to move to another brand if not resolved immediately. Kindly escalate & resolve ASAP. #MGIndia #CustomerComplaint

@YogeshK4525 Dear Yogesh, we regret the inconvenience caused. Your details have been shared with the relevant team to resolve the issue. Our MG representative will connect with you shortly.

@MGSupportIndia @MGMotorIn @consumerforum_ Defective MG Hector 2026 Bought Feb 6 — issues from Day 1: Steering, AC auto off, music glitch, indicator fail, fuel meter error. “Normal glitches”? Unacceptable on new car. Need resolution. Attaching all the mail. @autocarindiamag

@tushargpt02 Hi Tushar, This certainly is not the experience we would like you to have. Allow us an opportunity to look into this for you. Request you to share your contact details via DM to look into it.

@Rishabhaggarw17 @MGMotorIn Hi Rishabh, Thank you for sharing your suggestions with us. We truly appreciate your inputs, and the same has been shared with the relevant team for review and consideration.

Dear @MGMotorIn, Requesting 2 safety OTA updates: 1️⃣ Tailgate Alert: i-SMART app notification if tailgate open >2-3 min. 2️⃣ Full Child Safety Lock: Driver locks rear doors (dashboard/app) so kids can’t open from inside. My child tried once—risky! Huge for family safety! 🙏

@VPNayar Dear V Padmnabhan, we’re truly sorry to hear about your experience and completely understand how disappointing this must be. Kindly DM us your contact details so we can escalate this to our team and ensure you receive prompt assistance.

@MGMotorIn Pathetic services at Mumbai for MG Windsor EV Pro No help at all and despite giving feedback no one bothers Again today facing poor quality tyre issue which got burst in Peninsula corporate park and MG road side assistance is sending Towing after 2 hrs

@cvlouis Dear Louis, we believe our team has already got in touch with you and have explained all the details to you. Appreciate your understanding on the same.

Hi @MGMotorIn, I was assured of a followup call by the media cell after my previous post, but I haven't received it yet. Could you please look into this and ensure someone reaches out? Thanks #MGMotorIndia #MGHector #ConsumerRights #WarrantyDenial #CustomerService @jindal_saurabh

@MGMotorIn is denying my warranty for electrical failures based on unrelated service history. See the full details in the screenshots below. (Ref: 6415262) #MGMotorIndia #MGHector #ConsumerRights #WarrantyDenial #CustomerService @jindal_saurabh @MGMotorIn

@DPeety Hi Deepak, Thank you for writing to us. MG does not share any personal information of customers with any 3rd party vendors. Our policies are very strict, and we adhere to these norms strictly. Thank you for bringing this to our notice and we will surely investigate it.

@MGMotorIn your dealers our selling our contact details for 3rd party promotion calls. I just recd a call for a holiday voucher - to attend a session with fmly. voucher ws offrd as I'd enquired one of your vehicles in Mount road showroom @autocarindiamag @TOIIndiaNews

@GurupreetB74862 Dear Gurupreet, We are working on this and we will definitely help you with the issue. Please allow us some time and our team will get back to you with an update.

Very poor MG service. Car given for engine issue, returned with new problems. Multiple visits, no resolution. Extremely disappointing.

@SukeshR35760686 Hi Sukesh, We are working on this and we will definitely help you with the issue. Please allow us some time and our team will get back to you with an update.

@MGMotorIn @MGSupportIndia @anurag_mehrotra Following up on my earlier complaint — it has been over a week since the vehicle was towed on 11th March, and I am still awaiting a clear diagnosis or permanent resolution. During the last incident, we were stranded on the road at night with my wife and 2-year-old son. We had to wait for a long time before the vehicle could be towed, and there were no people around to help, which was extremely unsafe and stressful for my family. Despite multiple escalations via Pulse Hub (Ref ID: 643314) and service visits, there is still no clarity. Why is this not being treated as a priority despite multiple escalations? Given the repeated breakdowns and safety risks, I request MG Motor India to consider replacement of the vehicle and provide a definitive resolution at the earliest.

@MGMotorIn My MG Astor purchased in Nov 2023 has experienced 3 major breakdowns within just 15,000 km and the vehicle stopped suddenly while driving, creating serious safety risks for my family.The car had to be towed multiple times to the service center despite repeated repairs.Requesting urgent intervention from MG Motor India to investigate this issue and provide a permanent resolution.

@AnilkumarbsTOI Hi @AnilkumarbsTOI, We are working on this and we will definitely help you with the issue. Please allow us some time and our team will get back to you with an update.

@MGSupportIndia Hi. Vehicle give to the service centre on Wednesday. Waiting for the inspection to begin. Apart from rattling issues, the indicator buzzer and driver side speaker go off at the slightest uneven surface . Hope they'll apply some mind

New Mg ZS EV dash squeaks like anything. Service people's first reaction: . Sir, it's common,but an unresolvable problem. Nice people . Great company. Really taking customers for a RIDE @MGMotorIn @MGSupportIndia

@sai50971345 Hi @sai50971345,  We're sorry for the unpleasant experience. We have re-highlighted your concern on priority to the concerned team and will get back to you with an update soon.

@MGSupportIndia @MGMotorIn Any update on the same its been 3 months @MGMotorIn

⚠️ Unexpected ADAS Braking Incident – MG Windsor EV My vehicle suddenly applied automatic braking in normal traffic despite no immediate obstacle ahead. This resulted in a rear-end collision and vehicle damage. Video evidence available and complaint already raised with MG Motor

@bsn013 Dear Bhushan, We're sorry for the unpleasant experience. We have re-highlighted your concern on priority to the concerned team and will get back to you with an update soon.

@MGMotorIn @MGSupportIndia It has been eight days, and six more days remaining for the resolution of this minor TPMS error. Ticket Number 6448860. The worst after sales service I have seen.

@avirajunplugged Hi Aviraj, thank you for sharing the details. We have shared your details with the concerned team and somebody from our team will get back to you.

@MGSupportIndia Pls check DM

What is battery replacement cost for MG ZS ev car of 45kwh after battery warranty ends??? @MGSupportIndia @MGMotorIn