Microsoft 365 Status

We've confirmed that service availability has returned to pre-incident levels and users are no longer impacted by this issue. Network connectivity problems from a damaged fiber cable caused some infrastructure in South America to become unstable. Further information will be available under MO1309330 in the admin center.

While the service remains stable for the majority of affected users, we’re taking steps to further manage traffic and reduce demand on portions of the infrastructure that are still experiencing high load. More information is available under MO1309330 in the admin center.

We're investigating an issue that's affecting Outlook and other Microsoft 365 services in South America. We're reviewing our telemetry and service health signals to identify next steps to remediate impact. More information is available under MO1309330 in the admin center.

We've identified a portion of our network infrastructure in South America that was causing intermittent disruption to other regional network links. We've scaled up and brought additional resources online, and our telemetry indicates that this has mitigated impact. We'll continue to monitor and take additional corrective actions if they are needed. More information is available under MO1309330 in the admin center.

@bobiroc Thanks for reaching out. We're not tracking any issues that match your description. Please log a ticket with support or contact @MicrosoftHelps who may be able to assist you.

@MSFT365Status Any reports of Outlook Webmail issues? Several of my users cannot sign into Outlook on the web in any browser on any computer. Other web apps in M365 seem to work. No error message. Just blank screens or just the animated Outlook envelope loading.

@WishingPandaExp Thanks for reaching out. We're not tracking any issues that match your description. Please log a ticket with support or contact @MicrosoftHelps who may be able to assist you.

My Microsoft 365 email has been intermittent for the last week and today it has completely broken. I keep getting the same error message "enter credentials" but clicking on the enter credentials link doesn't take me anywhere. Can't send or receive e-mails. Help. @MSFT365Status

@spooky_cat_ Thanks for reaching out. We're not tracking any issues that match your description. Please log a ticket with support or contact @MicrosoftHelps who may be able to assist you.

@MSFT365Status I'm getting error messages again when I try to log into Hotmail on my Mac...too many attempts to log in with an incorrect password. What the hell is going on again?

@IvnCastaedaNav1 Thanks for reaching out. We're not tracking any issues that match your description. Please log a ticket with support or contact @MicrosoftHelps who may be able to assist you.

@MSFT365Status are we having problems with exchange ? We are seeing the following screen with various users in different locations.

@stuart_gerber Thanks for reaching out. We're not tracking any issues that match your description. Please log a ticket with support or contact @MicrosoftHelps who may be able to assist you.

@MSFT365Status Gmail exchanges broke fully this morning and can no longer access my work emails outside of Outlook.

@kingcs0003 Hi, thanks for reaching out. Please send us a DM so that we may gather some additional information.

@MSFT365Status any issues with power automate today? Portal coming back with internal server error.

@chriswhiting84 We currently do not have incidents related to your description. If the issue persists, please raise a support ticket to get this investigated.

@MSFT365Status any incidents involving Azure in the UK ? Seeing power automate flows stuck for over an hour or failing to run

@P_2000_P Thanks for reaching out, and sorry to hear that. We’re not aware of any ongoing incidents that match that description. If the issue persists, please try our friends @MicrosoftHelps who may be able to assist you.

@MSFT365Status any known issues with Copilot today? Got error message that is unable to connect to the service at this time.

@ian_drifted Thanks for reaching out. We're not tracking any issues that match your description. Please log a ticket with support or contact @MicrosoftHelps who may be able to assist you.

@MSFT365Status any known issues with Webmail today?

Thanks for reaching out. There is helpful information available that may be able to assist you located at msft.it/6011vJduU > Microsoft consumer products > msft.it/6012vJduq Additionally, there is guidance available in the article: msft.it/6013vJduS If you need additional support, please log a support ticket or contact our friends @MicrosoftHelps.

@MSFT365Status when is the Apple Mail app issue going to be fixed?

@CarolineK35124 Thanks for reaching out. Please log a support ticket or contact our friends @MicrosoftHelps.

@MSFT365Status Mine still isn’t working and the verification steps are not working. What am I meant to do as I need my emails. Please can you advise??

We're investigating an issue where users may be experiencing intermittent issues accessing Outlook.com. For more information, please visit status.cloud.microsoft.

@brinkzapp Thanks for reaching out. Please log a support ticket or contact our friends @MicrosoftHelps.

@MSFT365Status It still not working

Thanks for reaching out. The links below provide helpful information that may assist you. If you need additional support, please log a support ticket or contact our friends @MicrosoftHelps. msft.it/6013vy3nX For more information, please visit msft.it/6014vy3nk > Microsoft consumer products > msft.it/6015vy3nZ.

@MSFT365Status Bettwe@hotmail.com. Trying to get code from Gmail to create new password

Thanks for reaching out. The links below provide helpful information that may assist you. If you need additional support, please log a support ticket or contact our friends @MicrosoftHelps. msft.it/6017vy3TF For more information, please visit msft.it/6018vy3T2 > Microsoft consumer products > msft.it/6019vy3TN.

@MSFT365Status Since Monday I have been unable to access my account. I have tried the available verification methods, but none of them have worked. I kindly request your assistance in recovering access to my account as soon as possible.