MYOB

@eevblog @FlareAus Hey @eevblog it's possible when you updated the employee card for your son, he was included in our employee self-onboarding workflow. Learn more about this here: myob.com/au/support/myo…. If you want any further investigation, email us at socialmedia@myob.com with your client ID

WTF. So my son just signed up for a TFN because he now works for my company. His email has zero online footprint. He immediately gets spammed by this bullshit local HR company @FlareAus pretending to have have been invited by MY COMPANY to join them. How TF did they get his email and that he has joined my company?

@SharynR01115195 We appreciate how frustrating this is for you, Sharyn. We're just as keen to get this straightened out and have replied to your email. Thanks ^MYOB

@MYOB Where do I send the invoice for days lost of work?

@MYOB Can someone please respond to my support request number 02791786 dated 22/1/26!!!! It’s been nearly two weeks and now I can’t use my data file. Please don’t force me to swap to Xero

@RCBoyes sending an invoice manually rather than sending directly from your MYOB business management platform. Find out more here myob.com/au/support/myo…. Cheers ^MYOB

Anyone using @MYOB move to any other product as soon as possible. Forcing companies to verify themselves and their directors to you is fucking stupid. You’re a software company that’s all. Pull your heads.

@RCBoyes The always on fraud monitoring that comes with secure invoicing as well as chargeback protection, helps provide additional peace of mind and security to both our customers and those paying the invoices. You can opt out after verification, and this will mean downloading and 2/3

@RCBoyes Appreciate your feedback. We ask for ID for customer due diligence and to comply with Anti-money Laundering and Counter Terrorism Financing legislation. It's all done as part of secure invoicing, which is designed to give you more control over online payments 1/3

@franklinveaux Hey Franklin. You can easily reach our security team via the security link in our site footer. It also includes options to report a security issue or visit our Trust Centre for details on how we protect data myob.com/au/legal/categ…. Thanks ^MYOB

@MYOB Is that email address on your front page? It’s crucial to have an easy way to contact your abuse and security team from the front page of your site. Do you have an abuse@ role account?

Getting a bunch of scam emails with @MYOB links. MYOB is run by a bunch of people whose sum total knowledge of information security would fit in the whate space of a postage stamp. No abuse contact, no way to report scams, no way to report a fraudulent “invoice.” 🙄🙄🙄

@franklinveaux Protecting our community from scams is a top priority. We use and follow industry best practices to keep your data and our systems secure. Learn more about how we protect our customers (and how to report scams) here: myob.com/au/support/sec… Cheers ^MYOB 2/2

@franklinveaux Nice catch Franklin. Staying alert to phishing scams makes a real difference - and if you spot anything suspicious, please forward it to securityincidents@myob.com so our team can review it right away 1/2

@NicoleMcMilllon Hey Nicole! MYOB Payroll Only helps small teams handle tax, leave, super and STP reporting to the ATO - all in one easy place. Our experts can walk you through how this can work for your business here: myob.com/contacts/sales. Cheers ^MYOB

@MYOB does the payroll only software include a clearing house to make super payments? your website is unclear. not solo plan etc, but payroll only $9 a month

@FrostSoul6 @billisdoing Our team has identified the issue and are working on resolving it as fast as possible. We're sorry for any inconvenience this is causing. In the meantime you can tune into real time updates on our Status page status.myob.com/incidents/6995…. Thanks ^MYOB

@billisdoing @MYOB Same here

@MatterOfStats Good call Tony - plan needs can shift with your business, so it's worth checking if yours still suits your business now and not when you first signed up. Our team can help - log a billing case via myaccount.myob.com or reach us at myob.com/contacts/sales. Cheers ^MYOB

PSA: If, like me, you use MYOB for your small business, make sure that you review the plan you're on I was paying $150pm when a $17pm online plan was all I needed. @MYOB never made me aware that the online options existed

@Spriggzy Great to hear you're back in action! There was a brief disruption due to a 3rd party provider and our team worked quickly with them to restore services. We're sorry for any inconvenience this caused. You can find the latest update here status.myob.com/incidents/6985… ^MYOB

@yourstrulyclean @MYOB working now

@MYOB so anyone update….

@TheAustral61453 @nctotaro A 3rd party issue briefly affected MYOB logins. It's now been resolved, and access should be back to normal. We're sorry for the disruption and really appreciate your patience while we worked with the provider to bring services back online status.myob.com/incidents/6985… ^MYOB

@ShoreAnita Apologies Anita! We can confirm a 3rd party issue was preventing account access for some. customers. Our team have turned this around, but some may still experience a slight delay. Jump into our website for the full update here myob-internal.statushub.io/incidents/6986…. Thanks ^MYOB

@MYOB is there a technical issue. I have an error saying Global rate limit exceeded.

@yourstrulyclean Apologies Alicia. We know how vital it is to get back up and running. The team are running at full speed to turn this around and while there's no set timeframe just yet - you can follow live updates as they come through here status.myob.com/incidents/6985…. Thanks ^MYOB

@nctotaro Thanks for your question nctotaro! We know how vital it is to get back up & running & that's exactly what our team are focused on right now. While we can't give you a set timeframe, you can follow real time updates on the MYOB Status page status.myob.com/incidents/6985…. Thanks ^MYOB

@MYOB @Steve23_G Can you provide an ETA

hey @MYOB … what the ???

@teganaudrey Our support crew always go the extra mile for customers Tegan, so I'm sorry to hear it's gotten to this point. We'd love to take a closer look - please send a private message with your details and we'll dive in from there. Thanks ^MYOB

@MYOB I refuse to call you. In the last fortnight I’ve spent 6 hours on the phone with your teams with no further help. This is the worst support. I have 6 of those cases open. It doesn’t help. Do BETTER

If you are a small business owner, never ever go through @MYOB 14 days I’ve had to call them and their customer service is hands down the worst I’ve ever dealt with. Do better myob.