Mark Ryan

Just off a lead call Their: 📈Customers expect more 📉 CS teams have less bandwidth 🌀 Unmanaged segments are growing Hiring more CSMs won’t fix it. The future of CS? Automate what doesn’t need 🧑‍🤝‍🧑 so teams focus where it counts. 𝗔 𝗽𝗹𝗮𝗻 𝗳𝗼𝗿 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿!

“𝗪𝗲’𝗹𝗹 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝗼𝘂𝗿 𝘁𝗼𝗽 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀.” SaaS companies say this while ignoring 95% of their base. But growth isn’t just in top accounts—it’s with customers you rarely engage. The future? White-glove service for all, powered by automation. We’re on it 🙌

Happy birthday to an absolute legend. Please please donate to her gofundme. Let's give her the best birthday present we can. #keepciara

@im_phil_byrne @cindyjchang @AllidaBooks @HarperChildrens @RebeccAgent @AHedit @LindaSuePark I would also like to pre order

@cindyjchang @AllidaBooks @HarperChildrens @RebeccAgent @AHedit @LindaSuePark That's such amazing news, Cindy🙌 Can I preorder? I hope they do deliveries to Ireland 🇮🇪

My debut graphic novel, SECRETS, will be published by @AllidaBooks / @HarperChildrens in 2025! 🎉 This book is very personal & close to my heart - working on it has been one of the hardest and most rewarding things I've done. Big thanks to @RebeccAgent, @AHedit, & @LindaSuePark❤️

Huge thanks to @DubGAAOfficial legend & Ciara’s friend Michael @MDMA_9 for donating his 2011 #AllIrelandFinal Jersey & securing this incredibly generous donation from CEO of @_Arachas_ Conor Brennan. This will make a huge difference to the Ciaras fund & cancer ongoing treatment

📣 Canazee Games announces upcoming release of Muskoka: The Board Game canazeegames.ca/blogs/press-re…

👋 Tweeting for help. A good friend is battling cancer for the fourth time and has a good shot of beating it with our support. She has to travel to the states for treatment and that isn't cheap. Please please donate. They've raised 300k so far #keepciara gofund.me/f3ba0de2

@steobrien @mattnhodges @joyork @tristanwatson this is really solid advice for all ignite teams

@mattnhodges Rejecting process: rkg.blog/desperation-in…

Many thanks to @NicolaBardon for sharing Ciara’s story, highlighting her strength and sheer determination to keep fighting @IrishSunOnline #KeepCiara thesun.ie/news/8731671/n…

Huge congrats to @Katie_t86 on her epic win. A true champ who never gives up just like Ciara. We have gloves signed by the legend herself & will be auctioning to help with fundraising. Please register your interest by sending your email to us via DM #katietaylor #TaylorSerrano

Almost half way there in less than a week. That is amazing but there's still another half to fill. Please please donate. Ciara is an amazing human and deserves this chance. gofund.me/ffbf59db

Ciara is one of the best people I know. If you can donate anything at all it would be amazing. Please please help in any way you can. gofundme.com/f/ciara-mooney…

#EarthDay: everybody has a part to play in reversing climate change - here is what @shopify is doing (for every RT of this tweet, we will plant one 🌲)

Inbox is Shopify’s most used chat app. It connects merchants to shoppers everywhere through chat 💬💬 Today we’re excited to connect Inbox to Instagram! This means, when you DM merchants in IG, you can get faster, richer responses from Shopify merchants. apps.shopify.com/inbox

My friends brother is missing in the Netherlands. If you have a way of amplifying this message I'd greatly appreciate it Thanks #helpusfindEdward #Netherlands #MissingPerson #irish

@blaringno Proof of your artistic flair exists. I give it the toilet shaped thumbs up!

@atulord @mariokostelac Mario Kondo*

@mariokostelac okay marie kondo 💅

Once in forever, my desk is not a total mess 💅

@paul_a_smith @JamieHardesty 👋 happy to chat

@benarent @mattnhodges brdg.app is a good solution. @ConnorPM and his team are building it

@mattnhodges TBH it can be a bit of a dance. Maybe tinder for intros, but I would super like Hodges

@paul_a_smith This could be any castle and any medal! You won't fool me this year