Matt 👮🏻♂️
746 posts
Matt 👮🏻♂️
@MatthewTweeted
Entrepreneur making government work better | Fly-fisherman and recovering college rower | CEO of @getbltn
Watertown, MA Katılım Haziran 2017
967 Takip Edilen153 Takipçiler
Matt 👮🏻♂️ retweetledi
I see a lot of people posting about replacing their CRM with something they vibe coded.
That’s cool. I love it.
But what I haven’t seen yet is someone actually reimagining what a CRM should be in an AI world.
Right now everyone is just rebuilding Salesforce with prettier buttons.
I don’t want a better interface.
I don’t want more dashboards.
I don’t want another place to click around.
I want a completely different way to interact with my business.
I don’t want to:
- search for a customer
- open their record
- pull up their estimate
- copy/paste my line items
- checkbox attachments
- click send
I want to pull out my phone and say:
“Send John Smith an estimate for 3 acres at tier 2 brush density and tier 1 terrain.”
And it just does it.
Or:
“Follow up on all pending estimates for the next 30 minutes. Give me a quick summary of each job and connect the call.”
Or:
“Which customers haven’t paid in 14 days? Text them a reminder and flag the ones that don’t respond.”
Or:
“Who are my top 10 repeat customers? Draft a thank-you email and a referral offer.”
Or:
“What jobs next week need equipment mobilized? Notify the operators and update the schedule.”
That’s the CRM I want. I don’t want a Salesforce clone.
I want someone to take this to the next level.
There are some absolute killers out there right now building insane things. Someone is going to crack this.
Build that please.
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On the way to customer meetings in San Bernardino County… but first coffee at Lokl Haus on the recommendation from my motor head friends in New England.
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I've spent a bunch of time reviewing the Brown shooting. One of the "failures" Identified in not capturing the suspect immediately was in not quickly sharing information out to outside agencies.
In 2026, this is not an acceptable failure. @GetBLTN literally solves this problem and has been live in New England agencies for over a year.
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Matt 👮🏻♂️ retweetledi
In sports we learn at a young age that if you want to be great you have to train like the greats do.
It’s no different in business.
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The Multitude Manifesto
We give law enforcement the clarity and confidence to protect the public.
Our technology turns information into awareness, and awareness into action.
Information is the currency of every investigation.
But today, that currency is scattered, trapped in systems that don’t talk to each other, buried in inboxes, and lost in the noise of daily work. Not because people don’t care, but because the tools they’ve been given weren’t built for how officers actually operate.
We’re changing that.
At Multitude Insights, we build technology that helps information move freely and securely across teams, connecting people, cases, and communities in real time.
We believe AI shouldn’t replace human judgment; it should amplify understanding.
By surfacing connections and context, it helps officers spend less time searching and more time solving.
Because when information flows, trust follows, and our customers deserve nothing less.
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Happy Veterans Day to all those I had the honor and pleasure of serving with.
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Matt 👮🏻♂️ retweetledi
The Los Angeles County Sheriff’s Department is saddened by the tragic news of fallen San Bernardino County Sheriff’s Department, Deputy Andrew Nunez. Your sacrifice will never be forgotten.
#repost from San Bernardino County Sheriff’s Department:
At about 12:37, deputies were dispatched to the 12300 block of Hollyhock, in RC for an armed Hispanic male threatening a female. At 12:42 p.m., deputies arrived and were immediately shot at by the suspect. One deputy was struck and was airlifted to a hospital. The suspect fled the location on a motorcycle and was pursued along the eastbound 210-freeway. At about 1:35 p.m., after a highspeed pursuit, the suspect crashed at Campus Avenue. He was taken into custody and transported to a hospital with injuries. We will provide another update at a later time.
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I can’t tell you how powerful this is. Showing up for your family is so important, especially with a so-called “Big Job”.
Andrew D. Huberman, Ph.D.@hubermanlab
This is how DJ Shipley returns home each day to his wife and kids. It’s as regimented as his morning routine- nothing left to chance (on his side). Anyone trying to balance work and personal life should listen to this.
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An announcement from @BariWeiss: The Free Press is joining Paramount.
Read more: thefp.pub/4gW8N21
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I refuse to let MAGA wrap themselves in the flag while destroying the freedoms I risked my life to defend.
I’m launching Patriot PAC to build the bench of servant leaders to win up and down the ballot and ACTUALLY DELIVER for the American people.
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Am I the only one that thinks it’s a terrible idea to have nearly all senior commanders in the U.S. military in one place at one time?
OSINTdefender@sentdefender
Secretary of Defense Pete Hegseth has ordered a rare, urgent gathering of nearly all Generals and Admirals in the U.S. Army, Air Force, Marine Corps, Navy, and Space Force next week at Marine Corps Base Quantico in Virginia, for a currently unknown reason, according to The Washington Post.
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Want to make sure your team understands your customer? You have to get in the field! We make sure every member of the Multitude Insights team gets out on ride-alongs, from Creative to Customer Success.
Every trip turns into direct product feedback, closing the loop between our users and our roadmap. It’s the most valuable time we spend, learning side-by-side with the people who rely on BLTN every day. @SanDiegoCounty
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I love @PalmerLuckey and how direct he is. There’s some truth to owning the narrative around yourself as a founder (and he would know better than most). But still, being the bigger man in my world usually means holding your tongue, turning the cheek, staying humble.
Also @Jason can get bent, don’t be a punk. 😜
Lulu Cheng Meservey@lulumeservey
Before attacking Jason at the All-In Summit, Palmer considered talking it out on a Zoom call. But: "Twice he bails, no explanation. And honestly I know other things are a lot more high minded, but the straw that broke the camel’s back was just the disrespect of not showing up."
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