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Xx_Matthew_xX
43 posts


@RockWithboAt Omg still this bullshit bot generated response, and you're not ready to accept your product defect. I'll not stop until I get a proper resolution, matthewnadar2005@gmail.com I want 1-on-1 talk with boat people not any bpo
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@Matthew_0126 You can use the service ticket number 65480762 for tracking the status of your complaint on …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket.
The end-to-end process will take 10-14 days. -Sam
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@nimkeez @amangupta0303 Their marketing is actually ass, they wouldn't show their manufacturing defect before you buy their product, and when you report it to them under warranty they tell you we only cover technical issues in warante even tho they replied to you on twitter to send it over on warrant




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@amangupta0303 This kind of cheap marketing strategy used to work in the pre-COVID era, but not anymore
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@amangupta0303 One of this is my product amongst 100s
of other reviews regarding this manufacturing defect. And your people are saying we only cover technical issues under warranty not manufacturing defect. 65480762 ticket ID this will cost you big time @RockWithboAt
@amangupta0303
@amazonIN




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@LetsXOtt @RJ_Balaji @SaiAbhyankkar One of this is my product amongst 100s
of other reviews regarding this manufacturing defect. And your people are saying we only cover technical issues under warranty not manufacturing defect. 65480762 ticket ID this will cost you big time @RockWithboAt
@amangupta0303
@amazonIN




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@RJ_Balaji One of this is my product amongst 100s of other reviews regarding this manufacturing defect. And your people are saying we only cover technical issues under warranty not manufacturing defect. 65480762 ticket ID this will cost you big time @RockWithboAt @amangupta0303
@amazonIN




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@RockWithboAt One of this is my product amongst 100s of other reviews regarding this manufacturing defect. And your people are saying we only cover technical issues under warranty not physical damage. 65480762 ticket ID this will cost you big time @RockWithboAt @amangupta0303
@amazonIN
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@Matthew_0126 Once verification is completed, we will ship out an original product/replacement based on QC testing for your product. Once dispatched, your package will be delivered to your doorstep within 4-5 days.
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@RockWithboAt One of this is my product amongst 100s of other reviews regarding this manufacturing defect. And your people are saying we only cover technical issues under warranty. 65480762 ticket ID this will cost you big time @RockWithboAt @amangupta0303
@amazonIN




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@RockWithboAt One of this is my product amongst 100s of other reviews regarding this manufacturing defect. And your people are saying we only cover technical issues under warranty. 65480762 ticket ID this will cost you big time @RockWithboAt @amangupta0303 @amazonIN




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@RockWithboAt Real reviews of real people that @RockWithboAt doesn't read, they're not addressing this manufacturing defect. #boat doesn't read the reviews they don't care about their customers.




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@Matthew_0126 We have shared a link for the warranty claim only, so please register the complaint.
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@RockWithboAt Your Twitter team told me to file a claim, but your phone support just said you "don't service physical damage." Which is it?
This isn't accidental—it's a structural failure reported by 100+ users. I've already filed Ticket ID: 65480762. Stop the excuses and replace them.

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@RockWithboAt They don't read reviews on Amazon, they sold me a product with a manufacturing defect to 1000s of people, same issue with 100s of others but they're not addressing amazon reviews.

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@RockWithboAt "their performance can vary based on how they are used" triggers me so bad how dare you I used this product so delicately cuz I brought it with my own money and I'm a student
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@Matthew_0126 We are really sorry for the problems you've had. Our products usually last a long time and go through careful quality checks, but sometimes there can be issues because they are electronic devices and their performance can vary based on how they are used.
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Xx_Matthew_xX retweetledi

@RockWithboAt Hey @BoatLife, Rockerz 551ANC snapped in just 5 months! Same right-side break as 100+ other reviews. Clearly a manufacturing defect. Fix this!
Please check your Amazon reviews for this thrash product. It's a recurring issue
Order: 403-1793398-8437161
#boAt #ProductFailure

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@RockWithboAt Oh so we are going down that path "performance can vary based on how they are used?" So tell all these people the same thing. And see if your brand survives in the marketing, oppse for that you'd need to actually reply to peoples reviews but who does that right ?




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@RockWithboAt Did you even acknowledge the things I mentioned ?
I said there's a serious manufacturing defect in your product, do you even read amazon reviews ? Do you care about your customers ?
I initially loved the support of boat but within 5 months is unbelievable.
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@Matthew_0126 If you need assistance with checking the serial number on your product, you can find guidance here: support.boat-lifestyle.com/articles/popul… Also, you can watch the video guide below to get more help. youtube.com/watch?v=1JRZsR…

YouTube
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Hey @RockWithboAt @amangupta0303, Rockerz 551ANC snapped in just 5 months! Same right-side break as 100+ other reviews. Clearly a manufacturing defect. Fix this!
Order: 403-1793398-8437161
#boAt #ProductFailure

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