OriloYomi

@AirtelNigeria @ConsumersNCC @NgComCommission What of the patience that i have been having for over months? You can never stop this games you played with your customers. You only play mind game with us

@Medullah3 @ConsumersNCC @NgComCommission Hello @Medullah3, please be informed that the issue is still being actively worked on by the relevant team. We kindly request your patience while efforts are ongoing to resolve it.

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@AirtelNigeria @ConsumersNCC @NgComCommission That is not true at all because if you do, @AirtelNigeria would have fix the cell tower in my area and my unlimited subscription is remaining 2 weeks. If you check back to when i have been complaining you would see its been two weeks so i didn't enjoy my one month subscription

@Medullah3 @ConsumersNCC @NgComCommission Hello @Medullah3, apologies for all inconveniences experienced and be rest assured that we have your interest at heart and it is also not in our culture to handle customers concerns/complaint with levity. Thank you. ^Ladi.

Omoh, I’ve never seen anything like this before😳, see how the water changed color in just few seconds🙆🏼‍♂️. This is happening in Rivers state as legendary Nollywood actress Hilda Dokubo cr!es out 💔

@ConsumersNCC @AirtelNigeria @NgComCommission The cell tower in my area has packet loss issue and @AirtelNigeria has found out this issue over some months yet they didn't fix it but I won't stop complaining because this is an act of fraud! @ConsumersNCC @NgComCommission this is the time for you to proof yourself as mediator

@AirtelNigeria @Medullah3 @NgComCommission Further to previous follow-ups, kindly provide a substantive update on this complain including the outcome of your investigation and actions taken towards resolving the issue.

@AirtelNigeria @ConsumersNCC @NgComCommission Its been 2 days since you guys promised to resolve this yet no solution @ConsumersNCC @AirtelNigeria it's so funny how you play customers with their hard earned money and get away with it because its Nigeria, its filled with corruptions.@ConsumersNCC

@Medullah3 @ConsumersNCC @NgComCommission Hello, please be rest assured that the issue is receiving attention. Kindly bear with us as feedback will be shared soon. All inconveniences are highly regretted. Thank you. ^Ladi.

@AirtelNigeria @ConsumersNCC @NgComCommission Yes, the issue still persist and No significant changes yet and I still struggle to use the internet everyday despite paying for one month unlimited subscription @ConsumersNCC @AirtelNigeria

@ConsumersNCC @Medullah3 @NgComCommission Hello NCC, customer shared update that the issue still persist and we have responded to via DM that the issue is being looked into Thank you. ^Ladi.

@AirtelNigeria @ConsumersNCC @NgComCommission The network connection is worse both on my phone and the smartbox router...

@Medullah3 @ConsumersNCC @NgComCommission Hello @Medullah3, apologies for the experience. Kindly confirm if you can browse effectively on the network with your Airtel mobile number at the location.

@AirtelNigeria @ConsumersNCC @NgComCommission When will it be resolve please because I have been struggling to use my @AirtelNigeria unlimited subscription service due to bad network connection... Is this how I will waste one month subscription? @ConsumersNCC

@ConsumersNCC @Medullah3 @NgComCommission Hello @ConsumersNCC, kindly note that the issue has been escalated to our Network Team and is currently receiving attention. We will keep the customer informed and provide an update once the issue has been resolved. Thank you. ^Gbeminija

@ConsumersNCC @AirtelNigeria @NgComCommission A technician from @AirtelNigeria came to my house today to inspect the Airtel network coverage and promise me a quick resolution as soon as possible. And I hope for the best network service as they promised. @ConsumersNCC @NgComCommission

@AirtelNigeria @Medullah3 @NgComCommission This serves as a reminder requesting that you provide an update on the resolution of this ongoing consumer complaint.

@AirtelNigeria @ConsumersNCC @NgComCommission I haven't really enjoy my smartbox router network this month at all. I felt like i wasted my money for this month subscription

@Medullah3 @ConsumersNCC @NgComCommission Kindly note that feedback will be shared as soon as a resolution is reached. Once again, we apologize for all inconveniences caused and thank you for your continued patience. ^Feenah

@AirtelNigeria @ConsumersNCC @NgComCommission @ConsumersNCC This is the status of @AirtelNigeria network on my smartbox today... I haven't be able to do anything with the internet today and my unlimited subscription is still active... What is going in with Airtel network these days? @NgComCommission

@ConsumersNCC @Medullah3 @NgComCommission Hello @ConsumersNCC, please be Informed that Customer compliant is still under review by our resolution Team. Kindly note that feedback will be provided as soon as the review is concluded and a resolution is reached. Thank you. ^Raphael.

@AirtelNigeria @ConsumersNCC @NgComCommission Okay, I will be glad if you can resolve my internet network to be at its best

@Medullah3 @ConsumersNCC @NgComCommission Hello @Medullah3, we sincerely apologize for the inconvenience experienced. Kindly be informed that the issue has been duly acknowledged and escalated to the Network Team. An update will be provided upon confirmation of resolution from the team. Thank you. ^Nicodemus x.com/messages/compo…

@ConsumersNCC @AirtelNigeria @NgComCommission Current status of my @AirtelNigeria smartbox router internet network today. Im just tired of complaining everyday and I don't think @NgComCommission @ConsumersNCC is doing anything about this because all i see they do is to respond to your tweet without taking significant action

@AirtelNigeria @Medullah3 @NgComCommission Kindly update the Commission on the current status of this complaint.

@AirtelNigeria @ConsumersNCC @NgComCommission The @AirtelNigeria smartbox router network is still manageable at the moment but not at the its best though.. @ConsumersNCC

@ConsumersNCC @Medullah3 @NgComCommission Hello@NgComCommission, apologies for the delay response. Please be informed that the issue has been addressed by our Network Team. However, we are currently awaiting the customer's feedback to enable us provide further assistance. Thank you ^Faisal

@AirtelNigeria @ConsumersNCC @NgComCommission Okay I'll feedback on the status of my internet soon

@Medullah3 @ConsumersNCC @NgComCommission Hello @Medullah3, please note that we await your feedback. All inconveniences regretted. Thank you. ^Lola

@AirtelNigeria @ConsumersNCC @NgComCommission I will confirm later whenever am back home from work

@Medullah3 @ConsumersNCC @NgComCommission Hello @Medullah3, apologies for the experience. Please note that we have responded to you via DM. Kindly confirm the information. Thank you. ^Ladi.

@ConsumersNCC This is how you're all empowering this Telecommunications network by allowing them to suffer customers that paid for data with their hard earn money. What do you mean by Network congestion? Why cant they strengthen their network when they know their customers is adding up?

Do you know what affects Quality of Service Voice and Data? #QualityOfService #VoiceAndDataExperience #TelecomConsumer #TelecomConsumer #ConsumerAwareness #FiberOpticCables #ConsumerEducation #ConnectingNigeria

@AirtelNigeria @ConsumersNCC @NgComCommission The internet connection is too slow that I can't connect to some important app... what is essence of subscribing if I can't use it for what I want

@Medullah3 @ConsumersNCC @NgComCommission Kindly confirm if you can browse effectively with your mobile device at your location along with the colour showing on the indicator for further assistance. All inconveniences regretted. Thank you. ^Lola x.com/messages/compo…

@EthosReviews @AirtelNigeria @ConsumersNCC @NgComCommission I just paid for another one month this morning with the hope that you've fixed my router internet network problem yet I woke up this morning facing the same problem again... What is really going on @AirtelNigeria @ConsumersNCC

@AirtelNigeria Kindly fulfil the promise of sending a technician to visit this location for network fix. @Medullah3 is having a very bad network and has complained several times but end up getting a promise that never get fulfilled. We urge you to investigate this time and give the necessary assistance to ensure this customer gets value for their money. Paying high for data and not being able to use it is frustrating. @NgComCommission no consumer deserves to spend and not get the value. @AirtelNigeria should fulfil their promise to this customer. #Accountability #ConsumerRight #EthosReviews

@ConsumersNCC @AirtelNigeria @NgComCommission I just paid for another one month this morning with the hope that you've fixed my router internet network problem yet I woke up this morning facing the same problem again... What is really going on @AirtelNigeria @ConsumersNCC

@AirtelNigeria @Medullah3 @NgComCommission Further to previous follow-ups, kindly provide a substantive update on this complain including the outcome of your investigation and actions taken towards resolving the issue.