@endclothing Can someone please get back to me with regards to the £100 gift voucher we’ve failed to receive, which was ordered on the 22/11! Been ignored on every platform when trying to contact you!
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Megan Stokes
583 posts
@BTOpenreach1 removal of a telephone pole, hit a water pipe leaving us with no hot water, heating or WiFi as well as a flooded garden!
4 cables left hanging in our garden and wasn’t informed of absolutely anything before or after ! Absolutely disgusting!
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@BTOpenreach1 Removed a telegraph pole and hit a water pipe, causing it to flood our garden & leave us without water and heating as well as no internet. Left 3 cables hanging down from the pole in to our garden. Haven’t informed us of anything Ie no water, no internet
Disgusting
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@WildRefill Absolutely disgusting customer service! Ordered and payment taken. Claiming to have not received it even though my bank have confirmed they have and provided ARN for them to track the payment. Ignoring my messages a week on, told me they’re unable to sort it!
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@GaryBracci @TStokesy11 @Victorianplumb Do tell? They’ve refused to send us the money back only have yet the items were bought as a set?
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@TStokesy11 @Victorianplumb There’s a way of getting full refund without sending items back at your cost 🤦🏻
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Stay clear everyone. They haven’t even got the decency to get in contact with us @Victorianplumb . About time you got back in contact with us. #ComplaintPending
Megan Stokes@MeganHartman4
Absolutely shocking customer service from @Victorianplumb! Never known anything like it. Send a damaged item, refuse to refund the full amount unless we pay to send it back and then still refuse to refund us due to damage by the courier! Avoid using them at all costs! @TStokesy11
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Absolutely shocking customer service from @Victorianplumb! Never known anything like it. Send a damaged item, refuse to refund the full amount unless we pay to send it back and then still refuse to refund us due to damage by the courier! Avoid using them at all costs! @TStokesy11
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Thank you to @tilburyfc and all the best for the Season 👍 but I’ve decided to leave. With these being my final seasons in football and still having the desire to play. I need to be enjoying it and playing otherwise its not worth my time away from my young family.
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Megan Stokes retweetledi
Your chance to win a season ticket for the 2021/22 season. You could win 1 of 100 tickets we are giving away. All you have to do is like and retweet. drop a comment saying done.
Ticket valid for home league fixtures only. winners selected at random.
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@BritishGasHelp Ok so in the mean time when will someone be calling me?
I’ve received numerous messages about how poor your customer service has been so turns out it’s a reoccurring issue your end!
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@MeganHartman4 I understand Megan, please DM me your full address and email address so I can add this conversation to the complaint.
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Avoid using @BritishGas home cover! God knows how many weeks without a washing machine now, 2 days I’ve had off work now for them to cancel yet again 48 minutes before due to arrive! Not forgetting them leaving the hose off after saying it’s ok to use and flooding my kitchen!
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@BritishGasHelp Not just once though is it! Twice you’ve cancelled my appointment with not even 24 hours notice. Had updates all morning that your engineer was on his way for you to cancel AGAIN 48 minutes before you were due to arrive!
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@MeganHartman4 I'm sorry you were incorrectly advised Megan.
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@BritishGasHelp Well then like my two cancelled appointments, your employees shouldn’t of told me something that is incorrect, like a manager would be calling me Friday!!
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@MeganHartman4 When a manager call is raised this is sent to our Complaints Team for a complaint manager to call and we can't give a timescale for when they'll contact you.
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@BritishGasHelp A manager was meant to call me Friday, I’ve had no call!
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@MeganHartman4 Hi Megan, sorry for the delay in my reply and that we've needed to cancel your appointment again. Have you booked another appointment in? Thanks, Sharon
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@Teddy10093459 Sorry to hear that! I cant believe how disgusting @BritishGas customer service is! Considering they’re such a big company. Will definitely be going elsewhere. Absolute diabolical service!!
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Still awaiting a refund from @easyJet from the start of May! Several emails sent with no reply, was told it would take 28 days but allow 90. Think we’re past that!! Terrible customer service!
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@JDhelpteam Ordered yesterday paying for next day delivery and my order still hasn’t arrived ?
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