Megan

@GWRHelp Yes

@Meganlost4444 Hi Megan. Please can you confirm if you are attempting to submit a Delay Repay claim? - Alexa

@GWRHelp I am trying to reclaim for a train journey but your reclaim page is not accepting my log in- please can you process this for me?

@SkyHelpTeam hi, I have a sky mobile sim with you and it’s never worked properly data coverage seems practically non existence, I want to cancel and go back to EE but you’re trying to charge me £34 to cancel. Please can you cancel this termination fee as the service is terrible

@finisterre I’m trying to use a discount code you sent me for a review but it doesn’t work?

@marksandspencer Thanks. Evri are hopeless, I don’t know why you use them. I have no faith that my parcel will arrive this evening.

@Meganlost4444 Hi Megan, I've just replied to your private message now - Conor

@marksandspencer Evri have messed up my next day delivery which was due yesterday. Sent a DM please can you check asap as I need this today for a funeral on Monday.

@Levis_UK hi I sent you a DM about my order yesterday could you check? Thanks

@Hermesparcels why are you so rubbish? I scheduled a delivery for today, got a text to say it would come 12-2, at 3.15 I get an email saying it’s not coming, but ‘don’t worry’ you will ‘email’ on 17th Jan! Great. Now my cat has no food. Why is your service so poor?

@marksandspencer I ordered something to the wrong address 45 mins ago- please can I change it? Delivery is not until 13th Jan

@marksandspencer hi, how do I email you about my order? Seem to be going round in circles on the app.

@TeamKnowhowUK Would you expect them to go after 2 years tho? I don’t really want to have to pay £25 per year just for bulbs and pay a electrician every time

@Meganlost4444 Hi Megan. light bulbs are a consumable item and wouldn't be covered under any warranty. you should be able to get replacements from partmaster.co.uk , Hope this helps. - Shane

@TeamKnowhowUK hello I bought a logik fridge freezer in 2018 and now both LED bulbs have gone and the instructions say it’s going to take an electrician and LEDs for £50 to replace. Seems like a lot if it’s going to happen every 2 years! Is this normal?? Can PM order no.

@SorryMissJacks5 @Hermesparcels Hi this got resolved in the end the driver came back- I got a duvet when it should have been a throw. Duvet was for someone else.

@Meganlost4444 @Hermesparcels We have also received a wrong parcel and are trying to locate the owner, do you know what you are missing?

@Hermesparcels please call me re the parcel you have just delivered. I have searched high and low on your website for how to contact you and all I get on the phone or on the chat is a message saying it’s delivered. You’ve just delivered me completely the wrong parcel

@Victorianplumb another day, another ridiculous ‘resolution’ from Victorian Plumbing. I have DMed you again and will be going through Barclaycard to reclaim my money.

@roddymacdonald7 @Victorianplumb Yeah they are dreadful.

@Meganlost4444 @Victorianplumb Good luck with the refund they are the worst company I’ve ever dealt with

@Victorianplumb your customer service is an absolute joke. I waited for 23 days for you to respond to my complaint about my leaking shower, to be told to put some silicone on it. It is obviously faulty. Sort it out. Refund me ASAP.

Also- spend less time posting pictures of peoples bathrooms and more time answering complaints.

@Victorianplumb your customer service is an absolute joke. I waited for 23 days for you to respond to my complaint about my leaking shower, to be told to put some silicone on it. It is obviously faulty. Sort it out. Refund me ASAP.

Aha! Ok that’s sorted it, thank you :)

@VirginMoney hi you’ve told me my credit card bill is due but I have no idea how much or when, and I get an error message on internet banking and I can’t get through on the phone line- Help!!!