Melanie Tyler Down

@RoyalMail tracked parcel why would you say you couldn't deliver as no longer at this address - been here 11 years & here all day! You delivered something else just a few days ago? My normal postie is ace but your system is a Joke!

@DunelmUK shocking customer service,

@DunelmUK chose click & collect as your website advised only way 1 of the 3 items was available. You let me pay & now email me to say 1 item is out if stock. Would never have chosen click & collect from a store miles away from me otherwise! No way to contact either?!

@SilverstoneUK who do you contact after a driving experience if your preferred supplier #ThrillPic doesn’t provide the photos and video paid for at one of your premium supercar driving experiences? #disappointedisanunderstatement

@primevideouk purchased 9-1-1 season 5 & you’ve completely ruined it - you’ve got the episodes around the wrong way!!! Throws whole story out Episode 11 is actually episode 14???!!!

@compassgroupuk 😍

João Fioribelli (Compass Ireland) hopes to wow the judges with the creativity and colour of his butternut squash Wellington main #CCOTY #teamCompass #CompassIreland

@compassgroupuk @Levy_UK I am that looks like a taste sensation! ♥️

More fabulous food on display today, this time from Andrew Jacket, @Levy_UK Who’s hungry? 🙋🏼‍♂️🍽 #CCOTY #teamCompass

@AmazonHelp @AmazonUK @AmazonHelp Pointless - no one could help. I’ve cancelled the order. Waste of everyone’s time. #amazonprimeday #amazoncouldntcarelessday #BadCustomerService #Disappointing

@AmazonHelp Thanks Alex. So bottom line @AmazonHelp can’t help neither can the site - still delivery date pending - if you can’t fulfil the order please let me know. If you can just need ETA of delivery please?

@AmazonUK I ordered a fan for obvious reasons. Delivery says pending? Called and one of your team was as helpful as an inflatable dart board, kept on about processes and raising a ticket. I just want to know will i get it in time to prevent melting this heatwave or next?!

😱come on @NBCThisisUs you’re killing us across the pond! #ThisIsUs What about the special relationship!?🇬🇧❤️🇺🇸 We need to know what happens next @ThisIsUsWriters #ThisIsUsFinalChapter

@PrimeVideo where’s the latest episode of @NBCThisisUs Desperate to see the latest powerful Pearson instalment!❤️ It’s usually streaming by Thursday???

@LKBennettLondon Apparently I ordered an item that was out if stock? Why is that possible? Why didn’t I receive an email? Why is there no phone number to call? Just a waste of everyone’s time. Have always adored @LKBennettLondon but the continued lack of service has ruined a great British brand.

@MelanieDown We're sorry to hear this feedback, we can see that one of our Customer Care agents has got back to you this morning. Our team is experiencing a high volume of emails and calls and are working hard to get back to everyone as quickly as possible.

@LKBennettLondon another sorry state of customer service. Contacted you and no response? Trainers received but not the dress I ordered! You have taken payment?! Please advise urgently.

Congratulations to our Chief People Officer, Donna Catley, who has been recognised as a Spotlight Winner at the inaugural #LevellingUpAwards for her tireless work on the levelling up agenda 👏👏 We couldn’t be more proud 💛 Donna launched this action plan tinyurl.com/ydyxjjr6

@compassgroupuk @Fit4_Purpose Brilliant news! Massive Congratulations Donna You champion social mobility & speak with such passion - you never fail to inspire. #NoLimits #WeAreCompass

@marksandspencer Absolutely, thank you so much for responding @marksandspencer very much appreciated. Will drop you a DM one.

@MelanieDown Sorry about this, Melanie. Please could you DM us some more information as to what happened here? Thanks, Helena twitter.com/messages/compo…

@marksandspencer service really not what it once was! Even though masks are on you can tell when staff are rolling their eyes! Forgot to put a voucher through. Nothing can be done at Brooklands M&S Foodhall apparently all too inconvenient 🙈

@LennieTheChef I’m trying that one chef! 😍

Turkey and Chorizo burgers tonight 👌🏼 bit of grated courgette and bicarbonate of soda in the mix and it doesn’t dry out! #chefslife 🍴🍔